TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Forever I love the convenience of the format. I've used TurboTax for at least the past 6+ years. I find the option to discuss unusual issues with a live professional is most helpful. The people I have worked with over the years are knowledgeable and friendly even when I ask unintelligent questions I get an answer.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is awsome The Live representative was awesome she was patient and very helpful and I love my experience
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and simple with excellent customer support It was easy and simple to do. Flew through the process and Turbo Taxes Customer Support was excellent in helping when I needed it!
Date published: 2021-04-13
Rated 3 out of 5 by from It works Locked my State return and tried to charge me for the state module when I tried to file the state return. Had to call customer support to clear it up.
Date published: 2021-04-13
Rated 3 out of 5 by from Made me do too many steps that had nothing to do w Made me do too many steps that had nothing to do with me
Date published: 2021-04-13
Rated 5 out of 5 by from AWESOME SOOOO EASY. NOTHING IS EASIER THAN TURBO TAX AND ITS FREE!!!!!!
Date published: 2021-04-13
Rated 1 out of 5 by from From former terrific desktop version to this The Windows desktop version that one downloaded was literally the most brilliant piece of software I had ever used. I was forced to the online version starting last year and what a horror show. No more clear prompts. No more ease of switching from step-by-step mode to a la carte mode. "Resume where you left off" makes you go through a bunch of steps you already completed. Where do I enter estimated taxes, I never saw a prompt. Where do I enter a carryover loss from a prior year, never saw a prompt. The constant sleazy entreaties to upgrade.Terrible overall experience.
Date published: 2021-04-13
Rated 5 out of 5 by from Super Easy Liked the quick format. More like a dialogue and not a form being completed.
Date published: 2021-04-13
Rated 2 out of 5 by from IT STINKS THERE IS NO EASY WAY TO ADD IP PIN ONCE THE TAX RETURN IS REJECTED DUE TO MISSING IP PIN.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome Tool to file Tax Returns. I had been using Turbo Tax for past 8 years nearly. It was always excellent experience when it comes to guidance and support for filing my taxes. Way to go...
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Forever I love the convenience of the format. I've used TurboTax for at least the past 6+ years. I find the option to discuss unusual issues with a live professional is most helpful. The people I have worked with over the years are knowledgeable and friendly even when I ask unintelligent questions I get an answer.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is awsome The Live representative was awesome she was patient and very helpful and I love my experience
Date published: 2021-04-13
Rated 5 out of 5 by from Easy and simple with excellent customer support It was easy and simple to do. Flew through the process and Turbo Taxes Customer Support was excellent in helping when I needed it!
Date published: 2021-04-13
Rated 3 out of 5 by from It works Locked my State return and tried to charge me for the state module when I tried to file the state return. Had to call customer support to clear it up.
Date published: 2021-04-13
Rated 3 out of 5 by from Made me do too many steps that had nothing to do w Made me do too many steps that had nothing to do with me
Date published: 2021-04-13
Rated 5 out of 5 by from AWESOME SOOOO EASY. NOTHING IS EASIER THAN TURBO TAX AND ITS FREE!!!!!!
Date published: 2021-04-13
Rated 1 out of 5 by from From former terrific desktop version to this The Windows desktop version that one downloaded was literally the most brilliant piece of software I had ever used. I was forced to the online version starting last year and what a horror show. No more clear prompts. No more ease of switching from step-by-step mode to a la carte mode. "Resume where you left off" makes you go through a bunch of steps you already completed. Where do I enter estimated taxes, I never saw a prompt. Where do I enter a carryover loss from a prior year, never saw a prompt. The constant sleazy entreaties to upgrade.Terrible overall experience.
Date published: 2021-04-13
Rated 5 out of 5 by from Super Easy Liked the quick format. More like a dialogue and not a form being completed.
Date published: 2021-04-13
Rated 2 out of 5 by from IT STINKS THERE IS NO EASY WAY TO ADD IP PIN ONCE THE TAX RETURN IS REJECTED DUE TO MISSING IP PIN.
Date published: 2021-04-13
Rated 5 out of 5 by from Awesome Tool to file Tax Returns. I had been using Turbo Tax for past 8 years nearly. It was always excellent experience when it comes to guidance and support for filing my taxes. Way to go...
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3394