TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is awesome very easy to use and easy navigate the website will use them next year for sure
Date published: 2021-04-15
Rated 5 out of 5 by from turbotaxisgreat I really enjoyed the person I spoke with, VAN, she was awesome
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It's very easy to use, questions are answered when you click on the line that explains what they are needing.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Free Edition EASY to use This was a painless process to file taxes for the year 2020 and it found money that was due to me.
Date published: 2021-04-15
Rated 5 out of 5 by from great to use I like how it walks you thru everything, and making sure you are not missing or when you make a mistake it show you where the mistake is
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Peasy I've used TurboTax the last 2 years to file taxes. It's always been a breeze as the steps are very simple to follow. Recommend to everyone to use it
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3188
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is excellent. 15 + years I have used Turbotax for years at least 15. this year There was one item om my daughters return that i had to put a value in because the number was zero and it said i had to put something more than zero so I put .01. other than that excellent. along with it's deductible.
Date published: 2021-04-15
Rated 1 out of 5 by from Really made it difficult to do my free return I was extremely frustrated with this year's return as I could not opt for the Free option for my simple $771 in w-2 income as a 19 year old student. The website help feature was not helpful and it took me two hours to figure out I had to delete my return and start over, and even then the site tried to push me to pick Deluxe by hiding the free return under "other products". Insult to injury, the second time through the Free edition did not recognize my employer's Tax ID # so I had to hand enter information that was auto-pull in Premier. Very frustrating.
Date published: 2021-04-15
Rated 4 out of 5 by from For the most part, it was fairly easy to follow I have been using Turbo Tax for years now. Ran into some tough parts but was able to figure it out. Hopefully I can continue using it in the future....
Date published: 2021-04-15
Rated 5 out of 5 by from Very efficient It was very easy to use and very helpful information that I received
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax is awesome very easy to use and easy navigate the website will use them next year for sure
Date published: 2021-04-15
Rated 5 out of 5 by from turbotaxisgreat I really enjoyed the person I spoke with, VAN, she was awesome
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It's very easy to use, questions are answered when you click on the line that explains what they are needing.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax Free Edition EASY to use This was a painless process to file taxes for the year 2020 and it found money that was due to me.
Date published: 2021-04-15
Rated 5 out of 5 by from great to use I like how it walks you thru everything, and making sure you are not missing or when you make a mistake it show you where the mistake is
Date published: 2021-04-15
Rated 5 out of 5 by from Easy Peasy I've used TurboTax the last 2 years to file taxes. It's always been a breeze as the steps are very simple to follow. Recommend to everyone to use it
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3188