TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
Rated 5 out of 5 by from Great software and support. Easy to use and transfers all prior year information. Ron, the live expert was awesome!
Date published: 2021-05-17
Rated 5 out of 5 by from First Time User This was the first time I've ever filed on my own, I've always used a CPA, but didn't have enough time to get them what they needed in order to file on time. I used Turbo Tax and really enjoyed the process and the ease of submitting my taxes, and it cost me less than using my CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes every step easy! The format is so user friendly. If i did have a question I got a quick call back from a very patient costumer service rep who was very knowledgable.
Date published: 2021-05-17
Rated 5 out of 5 by from Fun with Taxes!!! Your program is just awesome --- simple, informative, and actually makes the process of filing my taxes fun!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to do! Easy to follow along & complete, easy to file and pay my taxes
Date published: 2021-05-17
Rated 4 out of 5 by from Consistently helpful with a few odd exceptions I use Turbo Tax every year and it is helpful because the previous year's information is automatically loaded. This saves time and allows me to easily compare current amounts with what what was entered last year. The system does not manage non-standard home sale situations as well as I would have liked but I managed to work through the information needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I have been using this program for years. Very easy to use and understand.
Date published: 2021-05-17
Rated 5 out of 5 by from My Yearly Go-To Very user-friendly, quick, and covers every scenario.
Date published: 2021-05-17
Rated 4 out of 5 by from Overall not bad My credit union said it was free to file but when it was all over it cost alot more than free! A little hard to navigate and I dont know that it even changed from self employment after several attempts to fo so!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 3150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax's rabbit holes and failures If there was an alternative that was affordable, we would be all over it. Especially with the pandemic, finding an affordable accountant is next to impossible. So, we are using TurboTax for the second year. It's okay. Not great, doesn't suck. Too many rabbit holes and not enough advice. E-filing took our money for filing fee, but doesn't work. Our guess is the IRS is so behind on everything due to staff shortages and, well, the pandemic, doesn't have updated 2019 numbers. Augh...
Date published: 2021-05-17
Rated 5 out of 5 by from Great software and support. Easy to use and transfers all prior year information. Ron, the live expert was awesome!
Date published: 2021-05-17
Rated 5 out of 5 by from First Time User This was the first time I've ever filed on my own, I've always used a CPA, but didn't have enough time to get them what they needed in order to file on time. I used Turbo Tax and really enjoyed the process and the ease of submitting my taxes, and it cost me less than using my CPA.
Date published: 2021-05-17
Rated 5 out of 5 by from Makes every step easy! The format is so user friendly. If i did have a question I got a quick call back from a very patient costumer service rep who was very knowledgable.
Date published: 2021-05-17
Rated 5 out of 5 by from Fun with Taxes!!! Your program is just awesome --- simple, informative, and actually makes the process of filing my taxes fun!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to do! Easy to follow along & complete, easy to file and pay my taxes
Date published: 2021-05-17
Rated 4 out of 5 by from Consistently helpful with a few odd exceptions I use Turbo Tax every year and it is helpful because the previous year's information is automatically loaded. This saves time and allows me to easily compare current amounts with what what was entered last year. The system does not manage non-standard home sale situations as well as I would have liked but I managed to work through the information needed.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy to use I have been using this program for years. Very easy to use and understand.
Date published: 2021-05-17
Rated 5 out of 5 by from My Yearly Go-To Very user-friendly, quick, and covers every scenario.
Date published: 2021-05-17
Rated 4 out of 5 by from Overall not bad My credit union said it was free to file but when it was all over it cost alot more than free! A little hard to navigate and I dont know that it even changed from self employment after several attempts to fo so!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 3150