TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is incredible. The experience with TurboTax was excellent. They were very knowledgeable and helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Review BB 2022 A little more difficult this year. I actually had to reach out to the chat. They were very helpful, but without them the Prompts were not getting me through it. It could've been user error but every other aspect was so easy.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Premier is very good. Turbo Tax is probably the best out in the marketplace that I have seen and used. I was pleasantly surprised with the step-by-step review of the process, the actions to be taken, the questions and instructions it gives you, and the ease of filing it either electronically or mail. I have done tax work in the past manually many years ago and iuntil recently used a CPA to file the taxes. Now I wish I had used this in the past. Very impressive and will use this in the future.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax has been my go to for 24 years! I've been doing my taxes on my own with the help of Turbotax since 2024. It's so easy, the info is saved and you get a reasonable check and risk check.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax continues to work well for me Most everything went OK with taxes this year. A few glitches at the end with late updates to Turbo Tax and questionable filing for state return. We will see what happens? The vouchers for Kentucky State estimated payments are still not printing correctly, just like last year. Had to cut and paste manually to submit payments. This needs to be fixed!
Date published: 2022-04-02
Rated 2 out of 5 by from Software works well. Pricing too high! The software works well, but it would be great to have more visibility or availability to the tax forms as you work on the taxes. Also, the fees are incredibly high for this product.
Date published: 2022-04-02
Rated 2 out of 5 by from Extremely Difficult to Order the Windows Install For the 2nd year in a row (2020 and 2021), TurboTax's website made it extremely difficult to find the Windows-install version to order. So in 2020, I just went with TurboTax Online for filing and HATED the experience compared with the Windows-install version from the prior 20 or so years (2019 & earlier). As a result, I planned to use a competitive product, not TurboTax, for 2021, but I found that most competitors only offered online filing. Eventually, I found the hidden secret where to order the Windows-install version of TurboTax for 2021.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes it easy I’ve used Turbo Tax for several decades now. It makes the process so easy I can’t imagine going to a professional and paying hundreds of dollars.
Date published: 2022-04-02
Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is incredible. The experience with TurboTax was excellent. They were very knowledgeable and helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Review BB 2022 A little more difficult this year. I actually had to reach out to the chat. They were very helpful, but without them the Prompts were not getting me through it. It could've been user error but every other aspect was so easy.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax Premier is very good. Turbo Tax is probably the best out in the marketplace that I have seen and used. I was pleasantly surprised with the step-by-step review of the process, the actions to be taken, the questions and instructions it gives you, and the ease of filing it either electronically or mail. I have done tax work in the past manually many years ago and iuntil recently used a CPA to file the taxes. Now I wish I had used this in the past. Very impressive and will use this in the future.
Date published: 2022-04-02
Rated 5 out of 5 by from TurboTax has been my go to for 24 years! I've been doing my taxes on my own with the help of Turbotax since 2024. It's so easy, the info is saved and you get a reasonable check and risk check.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo Tax continues to work well for me Most everything went OK with taxes this year. A few glitches at the end with late updates to Turbo Tax and questionable filing for state return. We will see what happens? The vouchers for Kentucky State estimated payments are still not printing correctly, just like last year. Had to cut and paste manually to submit payments. This needs to be fixed!
Date published: 2022-04-02
Rated 2 out of 5 by from Software works well. Pricing too high! The software works well, but it would be great to have more visibility or availability to the tax forms as you work on the taxes. Also, the fees are incredibly high for this product.
Date published: 2022-04-02
Rated 2 out of 5 by from Extremely Difficult to Order the Windows Install For the 2nd year in a row (2020 and 2021), TurboTax's website made it extremely difficult to find the Windows-install version to order. So in 2020, I just went with TurboTax Online for filing and HATED the experience compared with the Windows-install version from the prior 20 or so years (2019 & earlier). As a result, I planned to use a competitive product, not TurboTax, for 2021, but I found that most competitors only offered online filing. Eventually, I found the hidden secret where to order the Windows-install version of TurboTax for 2021.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo Tax makes it easy I’ve used Turbo Tax for several decades now. It makes the process so easy I can’t imagine going to a professional and paying hundreds of dollars.
Date published: 2022-04-02
Rated 3 out of 5 by from Needs fixing Could not print payment vouchers needed with the 66-character code intact. I needed to use different font to make the fit but was not able to do so. The review process did not catch an error with a keyed in SSN. My returns have thus been sent in twice and I am assuming the corrected form will be the top return selected. All together a sub-par performance.
Date published: 2022-04-02
Rated 4 out of 5 by from Great for uncomplicated tax situations. Great for uncomplicated tax situations. Our tax situation was a bit more complicated this time but we were still able to navigate fairly easily.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3150