TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Military Member using turbo tax i enjoy using Turbo Tax it's simple and easy to use, and then having the ease of mind of knowing you can have a Tax expert look over your taxes before you submit is amazing
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the greatest! It's fast and efficient, the prices continue to increase but it's worth it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to do taxes Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Good Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by from Not Good It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Customer Service was Stellar. Technical Service ? The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by from Puzzled I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by from Great Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy process Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3094
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Military Member using turbo tax i enjoy using Turbo Tax it's simple and easy to use, and then having the ease of mind of knowing you can have a Tax expert look over your taxes before you submit is amazing
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the greatest! It's fast and efficient, the prices continue to increase but it's worth it.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to do taxes Easy to complete all requested information. Anyone can complete their taxes on turbo tax.
Date published: 2021-02-22
Rated 5 out of 5 by from Good Good and easy to use. I need 30 more characters in
Date published: 2021-02-22
Rated 1 out of 5 by from Not Good It was not the best in the world. But I was able to get it done. It wouldn't let me edit or delete or move w-2, 1099-misc around. So I don't think I'll be using them next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Customer Service was Stellar. Technical Service ? The customer service was really very good, I felt helped. However the technical support on the website was subpar in my opinion. I sat for hours on loading pages filing my return. Granted my file was larger, however, it was still under the maximum. I hope in the first the site is a little faster and the loading pages aren't so glitchy.
Date published: 2021-02-22
Rated 2 out of 5 by from Puzzled I had to go through a couple of times due to confusion in a few areas. I wanted to file head of household and it wanted me to file single. It wouldn't let me change it and i had to redo a bunch of stuff. Also, not free..cost 120 to file??? I'm confused!!
Date published: 2021-02-22
Rated 3 out of 5 by from Great Great things here easy convenient and very fast for Tyler's like me that have no patent s
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Great Filing is simple and quick! Eliminates the guessing and explains as you go.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy process Fantastic and easy to use. The only issue I had was I was unable to use my federal return towards payment for this service as it said I did not have enough in my return, which is false. I am getting back $100.00 and the total for this service was $86.40; however, I was not able to apply my returns towards this. This is something that needs to be fixed.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 3094