TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Fees? It seems as tho every year i use turbo tax the fees keep going up when i just want the free service not the deluxe and it doesn’t give me the option not to use that feature
Date published: 2021-02-26
Rated 5 out of 5 by from Very thorough I’m very polite Very thorough and very polite. It was hard to get in touch with someone but when I did they did help.
Date published: 2021-02-26
Rated 5 out of 5 by from Most helpful person ever Most helpful person ever! That doesn’t even begin to scribe the words for the person that helped me with my tax return I could not have done it without him he was a blessing I know absolutely nothing about a tax return and he made it so easy and I got $1600! They also made it easy to pay for and it could’ve been free if I wanted to but I chose to have them go over it for a $40 or $45 that they can just simply take out of my return TurboTax makes it so easy
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is pretty cool Makes filing simple, and thats all I could ask for really
Date published: 2021-02-26
Rated 5 out of 5 by from Easy This is the 5th year I've done my taxes with turbo tax. Always easy, and never any issues.
Date published: 2021-02-26
Rated 1 out of 5 by from Not Good Experience The software this year seem to have some glitches. I have used this software on and off with no issues but this year OMG!!! I deleted started over so many times. Then I eventually had to just delete state. The error was so confusing but it finally went through after many attempts over about a week. I was not impressed.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Cassandra was amazing. She worked with me for at least 35 minutes to resolve my issue. She was incredibly patient and diligently walked me through all the steps to get it done. Thank you so much Cassandra!
Date published: 2021-02-26
Rated 5 out of 5 by from 80 YEARS OF AGE SO EASY TO FOLLOW SO MUCH IS DIFFICULT IF NOT IMPOSSIBLE TURBO TAX Is A HOT KNIFE THROUGH ICE COLD BUTTA!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Really good and fast everything went really easy and smooth
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! Smooth and easy to get it done and the tax specialist I spoke with was great!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2950
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Fees? It seems as tho every year i use turbo tax the fees keep going up when i just want the free service not the deluxe and it doesn’t give me the option not to use that feature
Date published: 2021-02-26
Rated 5 out of 5 by from Very thorough I’m very polite Very thorough and very polite. It was hard to get in touch with someone but when I did they did help.
Date published: 2021-02-26
Rated 5 out of 5 by from Most helpful person ever Most helpful person ever! That doesn’t even begin to scribe the words for the person that helped me with my tax return I could not have done it without him he was a blessing I know absolutely nothing about a tax return and he made it so easy and I got $1600! They also made it easy to pay for and it could’ve been free if I wanted to but I chose to have them go over it for a $40 or $45 that they can just simply take out of my return TurboTax makes it so easy
Date published: 2021-02-26
Rated 5 out of 5 by from Turbotax is pretty cool Makes filing simple, and thats all I could ask for really
Date published: 2021-02-26
Rated 5 out of 5 by from Easy This is the 5th year I've done my taxes with turbo tax. Always easy, and never any issues.
Date published: 2021-02-26
Rated 1 out of 5 by from Not Good Experience The software this year seem to have some glitches. I have used this software on and off with no issues but this year OMG!!! I deleted started over so many times. Then I eventually had to just delete state. The error was so confusing but it finally went through after many attempts over about a week. I was not impressed.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Cassandra was amazing. She worked with me for at least 35 minutes to resolve my issue. She was incredibly patient and diligently walked me through all the steps to get it done. Thank you so much Cassandra!
Date published: 2021-02-26
Rated 5 out of 5 by from 80 YEARS OF AGE SO EASY TO FOLLOW SO MUCH IS DIFFICULT IF NOT IMPOSSIBLE TURBO TAX Is A HOT KNIFE THROUGH ICE COLD BUTTA!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome Really good and fast everything went really easy and smooth
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! Smooth and easy to get it done and the tax specialist I spoke with was great!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2950