TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Okay experience. Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by from Full service was great but it claimed to be free Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Awesome EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by from Account inaccuracy After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Repeat customer! It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by from So Easy to complete my Taxes. :) Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You Are The Best I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by from Full of bugs long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2886
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Okay experience. Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by from Full service was great but it claimed to be free Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by from Great Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Awesome EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by from Account inaccuracy After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Repeat customer! It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by from So Easy to complete my Taxes. :) Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax You Are The Best I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by from Full of bugs long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 2886