TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
LJSom from
Okay experience.
Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by
Evalin from
Full service was great but it claimed to be free
Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by
tl59 from
Great
Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by
Dhess8 from
Turbo Tax Awesome
EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by
erin12345678 from
Account inaccuracy
After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
78666Missy from
Repeat customer!
It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by
Alaiona from
Awesome
Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by
DEELIND from
So Easy to complete my Taxes. :)
Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by
SahakJan from
Turbo Tax You Are The Best
I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by
John w333 from
Full of bugs
long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
All TurboTax® Offerings Reviews - Page 2886
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
LJSom from
Okay experience.
Paid the premium route; due to multiple taxable events this last yr. Getting a turbotax expert to review my file, was a COMPLETE waste of time. I was under impression they would go through the file with me. Nope, all they asked was any questions, and on they went. Recommend against paying for any higher tier service.
Date published: 2022-04-03
Rated 5 out of 5 by
Evalin from
Full service was great but it claimed to be free
Mark was excellent helped me through process and very efficiently got my taxes done
Date published: 2022-04-03
Rated 5 out of 5 by
tl59 from
Great
Easy to use!! I will use it again. This is a wonderful product.
Date published: 2022-04-03
Rated 4 out of 5 by
Dhess8 from
Turbo Tax Awesome
EASY TO FOLLOW, It gives me peace of mind and I know i won't go wrong. I've been using this for more than 5 years.
Date published: 2022-04-03
Rated 2 out of 5 by
erin12345678 from
Account inaccuracy
After completing my taxes, and paying $140, when I got to the e-file portion, the page said I didn't file with Turbo Tax last year. When I went to my account history, there is my filed and accepted 2020 return - filed via Turbo Tax. However, despite an hour on the phone with Tamia R. - who could not have been more delightful - we couldn't get past the page saying I didn't file last year. I was told I'd have to create a new account (and pay again??) and do my taxes all over again. No, thank you. Instead, I will print them and send them in. Which is fine. My taxes are done. Taxes are bad enough, it's just frustrating to have this inconvenience. If there was a way to verify past taxes (for example, to put in a confirmation number), that would have been supremely helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
78666Missy from
Repeat customer!
It was fast and easy to use. THis is my 8th year with Turbo Tax. Repeat Customer.
Date published: 2022-04-03
Rated 5 out of 5 by
Alaiona from
Awesome
Great & easy to use! It was easy to follow w2 & very impressed with the way it asked every detailed question for deductions & gave info as to what full time student is
Date published: 2022-04-03
Rated 5 out of 5 by
DEELIND from
So Easy to complete my Taxes. :)
Simple questions to answer, took the stress and anxiety away from preparing my taxes.
Date published: 2022-04-03
Rated 5 out of 5 by
SahakJan from
Turbo Tax You Are The Best
I am Long Time User, Its the best Tax Return Program
Date published: 2022-04-03
Rated 1 out of 5 by
John w333 from
Full of bugs
long time user without issue, but 2022 is horrible. Full of bugs. Have called support 3 time over an hour each.
All TurboTax® Offerings Reviews - Page 2886
Date published: 2022-04-03