TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is terrific. Can't believe I can actually file my own taxes online.
Date published: 2021-05-13
Rated 5 out of 5 by from How easy to get it done! Once I needed a help, the task expert called me within 2 minutes. I was able to see him on my computer, what a great service it is. He double-checked my documents and explained me so well. Feels great to have an expert approval before filing it.
Date published: 2021-05-13
Rated 4 out of 5 by from ERXCELLENT PRODUCT BUT SOME GLITCHES I was able to complete my tax (FED/CA) with easy. Only problem was obtaining my refund for excess SDI TAxes from 2 employers. Form would not allow me to enter the correct amount and prelaod a number that did not match any of my deductions.
Date published: 2021-05-13
Rated 5 out of 5 by from Chi was very informative! I use Turbo Tax every year, but 2020 was a tough year so I paid for help. Chi was excellent and her knowledge was extremely helpful.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 2842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is terrific. Can't believe I can actually file my own taxes online.
Date published: 2021-05-13
Rated 5 out of 5 by from How easy to get it done! Once I needed a help, the task expert called me within 2 minutes. I was able to see him on my computer, what a great service it is. He double-checked my documents and explained me so well. Feels great to have an expert approval before filing it.
Date published: 2021-05-13
Rated 4 out of 5 by from ERXCELLENT PRODUCT BUT SOME GLITCHES I was able to complete my tax (FED/CA) with easy. Only problem was obtaining my refund for excess SDI TAxes from 2 employers. Form would not allow me to enter the correct amount and prelaod a number that did not match any of my deductions.
Date published: 2021-05-13
Rated 5 out of 5 by from Chi was very informative! I use Turbo Tax every year, but 2020 was a tough year so I paid for help. Chi was excellent and her knowledge was extremely helpful.
Date published: 2021-05-13
Rated 5 out of 5 by from turbo tax review After 10 years the information is preloaded and can be updated quickly
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax is great! Turbo tax is great! I like this software. I have been using it since 2007.
Date published: 2021-05-13
Rated 1 out of 5 by from DO NOT BUY CD, I like the online version better I always used the online version and had really good tax professionals to answer all of my tax questions. This year I purchased TurboTax in Costco and when I call the support the "tax specialists" did not want to explain anything. All my questions were answered with only yes/no/sure. I tried so hard to see if I could convert to online live version so I could have a real professional to review my tax but no luck. I will NEVER BUY CD version of Turbotax again. CD is for accountants, not for general public audience.
Date published: 2021-05-13
Rated 4 out of 5 by from Ok service but the pricing should be more upfront The process is ok, but I think the pricing should be more upfront. To find out at the very end that there is a charge for state and then another charge having the payment taken out of the return, doesn't seem forthright.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is great! This was the first time I did this on my own. I feel good about how it went. Turbo Tax made it fairly easy!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax is Fantastic! I've always felt a bit intimidated to do my own taxes, especially with the extra forms included as a business owner/sole-proprietor -- and I never wanted to mess anything up or miss out any deductions. With the encouragement of another Turbo Tax user, I gave it a whirl and used the extra Turbo Tax chat service. The process was simple and I look forward to using it again next year!
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 2842