TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from I saved money I was recommended TurboTax by my son. reviewing and preparing my online tax form was easy All the information I needed was already at the push of a button I didnt expect it to be so cheap. Saved me a lot of problems and I will get the maximum refund. I will recommend it to family and friends.
Date published: 2021-04-18
Rated 5 out of 5 by from Simple, and always a helpful answer Love working with TurboTax. Always simple to follow and seem to answer the right questions when we need it.
Date published: 2021-04-18
Rated 3 out of 5 by from IRA Non Deductibe Not Very Good The input area for form 8606 is not consistent and does not readily ask the questions for schedule item 6..
Date published: 2021-04-18
Rated 5 out of 5 by from EASY TO USE STEP BY STEP HELPFUL HINTS ALONG THE WAY MADE IT EASY TO USE AND FIND MY WAY TO WHAT IS NEXT OR EVEN WHAT I MISEED
Date published: 2021-04-18
Rated 3 out of 5 by from A little disappointed I did the on line version this year. I saw there was a free version and although I think I filed a simple return (no deductions other than the standard), It still charged me for the delux . I tried to go back and start again with but because I had logged in, it wouldn't let me go back and try the free version. When I have the disc on the computer, it asks more questions so it seems like I won't miss anything. I finally just clicked through and filed even though it cost me $50 for the turbo tax and I don't really think I got all the deductions I should have. I've been doing my taxes for over 20 years with turbo tax and this is the first time I think I should have tried another program.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for years. It has always been fast and easy to follow and I have never had any problems with my return.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is awesome!!!!!!!!!!!!!!!!!! It is an amazing tool and I love the step by step process.
Date published: 2021-04-18
Rated 3 out of 5 by from Disappointed at the many extra charges It ended up costing me an extra $100 for state taxes, even though I bought the deluxe package. I moved last year and so had to buy another state, then had to pay extra for each state to file online, even though states do not charge to file. I will plan ahead and not use TurboTax next year. Big disappointment.
Date published: 2021-04-18
Rated 5 out of 5 by from Fantastically easy to use! I had no communication with support, the program is THAT easy to use.
Date published: 2021-04-18
Rated 5 out of 5 by from Taxes Made Easy I don't think anyone enjoys doing taxes, but TurboTax made it easy and simple. Their process makes everything fast and quick. I recommend TurboTax to anyone and everyone.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2842
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from I saved money I was recommended TurboTax by my son. reviewing and preparing my online tax form was easy All the information I needed was already at the push of a button I didnt expect it to be so cheap. Saved me a lot of problems and I will get the maximum refund. I will recommend it to family and friends.
Date published: 2021-04-18
Rated 5 out of 5 by from Simple, and always a helpful answer Love working with TurboTax. Always simple to follow and seem to answer the right questions when we need it.
Date published: 2021-04-18
Rated 3 out of 5 by from IRA Non Deductibe Not Very Good The input area for form 8606 is not consistent and does not readily ask the questions for schedule item 6..
Date published: 2021-04-18
Rated 5 out of 5 by from EASY TO USE STEP BY STEP HELPFUL HINTS ALONG THE WAY MADE IT EASY TO USE AND FIND MY WAY TO WHAT IS NEXT OR EVEN WHAT I MISEED
Date published: 2021-04-18
Rated 3 out of 5 by from A little disappointed I did the on line version this year. I saw there was a free version and although I think I filed a simple return (no deductions other than the standard), It still charged me for the delux . I tried to go back and start again with but because I had logged in, it wouldn't let me go back and try the free version. When I have the disc on the computer, it asks more questions so it seems like I won't miss anything. I finally just clicked through and filed even though it cost me $50 for the turbo tax and I don't really think I got all the deductions I should have. I've been doing my taxes for over 20 years with turbo tax and this is the first time I think I should have tried another program.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for years. It has always been fast and easy to follow and I have never had any problems with my return.
Date published: 2021-04-18
Rated 5 out of 5 by from Turbo Tax is awesome!!!!!!!!!!!!!!!!!! It is an amazing tool and I love the step by step process.
Date published: 2021-04-18
Rated 3 out of 5 by from Disappointed at the many extra charges It ended up costing me an extra $100 for state taxes, even though I bought the deluxe package. I moved last year and so had to buy another state, then had to pay extra for each state to file online, even though states do not charge to file. I will plan ahead and not use TurboTax next year. Big disappointment.
Date published: 2021-04-18
Rated 5 out of 5 by from Fantastically easy to use! I had no communication with support, the program is THAT easy to use.
Date published: 2021-04-18
Rated 5 out of 5 by from Taxes Made Easy I don't think anyone enjoys doing taxes, but TurboTax made it easy and simple. Their process makes everything fast and quick. I recommend TurboTax to anyone and everyone.
Date published: 2021-04-18
All TurboTax® Offerings Reviews - Page 2842