TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Good but could be better This website is so easy to use but unfortunately they trick you to get the add ons. I bought 2 different ones thinking they would help but I honestly don't think it would've made a difference if I didn't. Appreciate the help!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Getting More Complicated The product is easy to use. This was the first time I've had to amend a return and the program to amend was easy to follow. I get asked more questions every year that increases the time to enter data, etc. Don't know who to blame for the increased complexity - Turbo Tax, the IRS, or tax professionals looking for work.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes it easy Been using Turbo Tax for years now, always my go to.
Date published: 2021-05-17
Rated 4 out of 5 by from WELL? ANY BUSINESS ACCOUNTING SHOULD ASK TOTAL REVENUE AND ESPECIALLY TOTAL EXPENSE NUMBER FIRST, BEFORE ASKING FOR ITEMS FROM THOSE 2 TOTALS. AT THE END OF THE RETURN THOSE TOTALS SHOULD BALANCE. Without those 2 beginning numbers, things are not being counted and or counted twice because of randomly accessing "sub numbers". EVERY BUSINESS IS DIFFRENT, EVERY TAX YEAR IS DIFFERENT. Without that total in, total out number the rest us garbage? ALSO ESPECIALLY A FLOW CHART (with debs and crs) SO THAT WE CAN SEE HOW THE ENTRIES ARE INTERACTING WITH OUR TAX RETURN and the overall FINANCIAL equation. Beyond this, keep up the good work but we are not out of the woods yet!
Date published: 2021-05-17
Rated 1 out of 5 by from Terrible This year terrible because it won't file and extension and efile my return and all my information is correct
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax was great easy to use and effective to use. this is about the 20th time I have used it
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I’ve been using turbo tax for years and love the ease of it and being able to do it myself knowing they have agents standing by to help if needed.
Date published: 2021-05-17
Rated 3 out of 5 by from State Returns not so great Every year, I have to file in an additional state because I own property there. Turbo tax runs their review and always shows the same error but does a poor job of explaining where I'm supposed to get the amount to enter to correct the error and whether I'm supposed to enter the amount a a negative or positive number.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy It was a little slow getting started but moved quickly
Date published: 2021-05-17
Rated 3 out of 5 by from OK Easy to use. Impossible to connect with my external accounts
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2724
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Good but could be better This website is so easy to use but unfortunately they trick you to get the add ons. I bought 2 different ones thinking they would help but I honestly don't think it would've made a difference if I didn't. Appreciate the help!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product Getting More Complicated The product is easy to use. This was the first time I've had to amend a return and the program to amend was easy to follow. I get asked more questions every year that increases the time to enter data, etc. Don't know who to blame for the increased complexity - Turbo Tax, the IRS, or tax professionals looking for work.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Makes it easy Been using Turbo Tax for years now, always my go to.
Date published: 2021-05-17
Rated 4 out of 5 by from WELL? ANY BUSINESS ACCOUNTING SHOULD ASK TOTAL REVENUE AND ESPECIALLY TOTAL EXPENSE NUMBER FIRST, BEFORE ASKING FOR ITEMS FROM THOSE 2 TOTALS. AT THE END OF THE RETURN THOSE TOTALS SHOULD BALANCE. Without those 2 beginning numbers, things are not being counted and or counted twice because of randomly accessing "sub numbers". EVERY BUSINESS IS DIFFRENT, EVERY TAX YEAR IS DIFFERENT. Without that total in, total out number the rest us garbage? ALSO ESPECIALLY A FLOW CHART (with debs and crs) SO THAT WE CAN SEE HOW THE ENTRIES ARE INTERACTING WITH OUR TAX RETURN and the overall FINANCIAL equation. Beyond this, keep up the good work but we are not out of the woods yet!
Date published: 2021-05-17
Rated 1 out of 5 by from Terrible This year terrible because it won't file and extension and efile my return and all my information is correct
Date published: 2021-05-17
Rated 5 out of 5 by from turbo tax was great easy to use and effective to use. this is about the 20th time I have used it
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great I’ve been using turbo tax for years and love the ease of it and being able to do it myself knowing they have agents standing by to help if needed.
Date published: 2021-05-17
Rated 3 out of 5 by from State Returns not so great Every year, I have to file in an additional state because I own property there. Turbo tax runs their review and always shows the same error but does a poor job of explaining where I'm supposed to get the amount to enter to correct the error and whether I'm supposed to enter the amount a a negative or positive number.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy It was a little slow getting started but moved quickly
Date published: 2021-05-17
Rated 3 out of 5 by from OK Easy to use. Impossible to connect with my external accounts
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 2724