TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Paying with a credit card sucks The pay with credit card option for state return filing is too large a form on my laptop. It would not shrink down after entering the information. I had no way to agree to it because the blue button was hidden andinstead ended up paying 40 bucks to have it taken from my federal refund. Poor design.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax easy to use Turbo tax walks you through the process of preparing your taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from Betty is Awesome! Betty did a great job, and I was very happy with the service provided. Would recommend to anyone needing tax help.
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax is awesome did great. it was easier than most tax places or websites i have used before.
Date published: 2022-04-07
Rated 4 out of 5 by from Tired of paying for all the add ons I paid Turbo Tax twice for additional services after the initial purchase.
Date published: 2022-04-07
Rated 5 out of 5 by from Great Customer service! I have been using Turbo tax for 10+ years and every time I use it, it gets better and better! If you ever have an issue they have wonderful customer service reps that are very informative and know exactly what to do to help you get your taxes complete!
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax comes thru again! A great process with all the complications completed, especially with my stocks/bonds/funds account.
Date published: 2022-04-07
Rated 2 out of 5 by from Serious Issues with Ambiguities and Broken Forms Turbotax does not handle correctly 1099-Qs from 529 plans making this an ambiguous process. In addition, I had issues with Small Business Qualified Sale and K3 Schedules. Finally self-employed income did not allow last year's data to be updated and I had to reenter my entire information. I had to call several times (10) and completely redo several sections. While the customer support is friendly, you are routed randomly to whoever is available as opposed to an expert on an issue. Their experts are not experts at least 60% of the time.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbotax Good product answered all of my questions give it a try
Date published: 2022-04-07
Rated 5 out of 5 by from great! helped with me doing the taxes when needed. they have been awesome
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2507
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Paying with a credit card sucks The pay with credit card option for state return filing is too large a form on my laptop. It would not shrink down after entering the information. I had no way to agree to it because the blue button was hidden andinstead ended up paying 40 bucks to have it taken from my federal refund. Poor design.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbo tax easy to use Turbo tax walks you through the process of preparing your taxes.
Date published: 2022-04-07
Rated 5 out of 5 by from Betty is Awesome! Betty did a great job, and I was very happy with the service provided. Would recommend to anyone needing tax help.
Date published: 2022-04-07
Rated 4 out of 5 by from turbo tax is awesome did great. it was easier than most tax places or websites i have used before.
Date published: 2022-04-07
Rated 4 out of 5 by from Tired of paying for all the add ons I paid Turbo Tax twice for additional services after the initial purchase.
Date published: 2022-04-07
Rated 5 out of 5 by from Great Customer service! I have been using Turbo tax for 10+ years and every time I use it, it gets better and better! If you ever have an issue they have wonderful customer service reps that are very informative and know exactly what to do to help you get your taxes complete!
Date published: 2022-04-07
Rated 5 out of 5 by from TurboTax comes thru again! A great process with all the complications completed, especially with my stocks/bonds/funds account.
Date published: 2022-04-07
Rated 2 out of 5 by from Serious Issues with Ambiguities and Broken Forms Turbotax does not handle correctly 1099-Qs from 529 plans making this an ambiguous process. In addition, I had issues with Small Business Qualified Sale and K3 Schedules. Finally self-employed income did not allow last year's data to be updated and I had to reenter my entire information. I had to call several times (10) and completely redo several sections. While the customer support is friendly, you are routed randomly to whoever is available as opposed to an expert on an issue. Their experts are not experts at least 60% of the time.
Date published: 2022-04-07
Rated 5 out of 5 by from Turbotax Good product answered all of my questions give it a try
Date published: 2022-04-07
Rated 5 out of 5 by from great! helped with me doing the taxes when needed. they have been awesome
Date published: 2022-04-07
All TurboTax® Offerings Reviews - Page 2507