TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 3 out of 5 by from Marketing/Advertisement is Not Good/Misleading The Experts are great. But my concern is your advertisement I got an email on March 10 for a 50% discount on full service expiring on the March 15. I accepted the offer on the 15th only to find out today at the time of filing my taxes i cannot get my discount. WHy? because at the very bottom of the email who nobody ever reads says that "have to file between Jan 1 and Mar 15". First i received the email on the 10 of March a whole 2 months later then Jan 1st. I would highly appreciate if you could clearly state that at the top in the email/ advertisement where it mentions the expiration dates. Although i accepted the offer before it expired i did not receive any discount thats sad. Im a full time student and its hard to keep up with everything and spending everywhere unnecessarily.
Date published: 2022-04-11
Rated 5 out of 5 by from Shaunna and TurboTax made it easy Shaunna was awesome and listened to my concerns as well as my past issues. She was detailed oriented, smart, professional, and easy to talk to. I would recommend Shaunna to anyone.
Date published: 2022-04-11
Rated 4 out of 5 by from troubling I have been working with Turbo Tax for years. It is still my go to tax prep. software, however, I have noticed a distinct decline over the past several years. Although it appears to be easy, I find it is harder to work with each year. I find I have questions that are not answered so I am thinking of hiring a tax preparer for next year.
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax missed a form! My Fed return was rejected form 8962 was missing or in error. I depend on TT to make sure all of the needed forms are accounted for completely and correctly, and it missed this one. I've used TT for many years, always love it. Surprised by this miss.
Date published: 2022-04-11
Rated 5 out of 5 by from ALL GOOD WITH TT Started 9:00 this morning, finished 11:20. Some minor backtracks, but mostly easy, stress free procedure. I have done TT for a dozen years.
Date published: 2022-04-11
Rated 3 out of 5 by from Had difficulty understanding some questions which not understanding some questions forced me to have to engage with a live tax expert which Turbo tax NEVER told me that I would have to pay for. I was also told after the live tax expert that there was a deadline of 3/31/22 for free turbo tax help!! not happy
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to complete This was an easy way to securely and safely to file my return. It was easy to do. I saved $430 filing myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Taxes made simple TurboTax takes the tax filing process and breaks it down "Barney" style. Don't understand something? Click on the "learn more" button next to what you don't understand. Still not getting it? Live agents are available not only to explain it to you but will walk you through any process you don't understand. TurboTax is a filing "no-brainer"
Date published: 2022-04-11
Rated 5 out of 5 by from Great Great service. Great communication and support at anytime
Date published: 2022-04-11
Rated 5 out of 5 by from I Love TurboTax We use TurboTax every year. It's very easy to use and we are able to get it done quickly without having to leave home.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2484
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Marketing/Advertisement is Not Good/Misleading The Experts are great. But my concern is your advertisement I got an email on March 10 for a 50% discount on full service expiring on the March 15. I accepted the offer on the 15th only to find out today at the time of filing my taxes i cannot get my discount. WHy? because at the very bottom of the email who nobody ever reads says that "have to file between Jan 1 and Mar 15". First i received the email on the 10 of March a whole 2 months later then Jan 1st. I would highly appreciate if you could clearly state that at the top in the email/ advertisement where it mentions the expiration dates. Although i accepted the offer before it expired i did not receive any discount thats sad. Im a full time student and its hard to keep up with everything and spending everywhere unnecessarily.
Date published: 2022-04-11
Rated 5 out of 5 by from Shaunna and TurboTax made it easy Shaunna was awesome and listened to my concerns as well as my past issues. She was detailed oriented, smart, professional, and easy to talk to. I would recommend Shaunna to anyone.
Date published: 2022-04-11
Rated 4 out of 5 by from troubling I have been working with Turbo Tax for years. It is still my go to tax prep. software, however, I have noticed a distinct decline over the past several years. Although it appears to be easy, I find it is harder to work with each year. I find I have questions that are not answered so I am thinking of hiring a tax preparer for next year.
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax missed a form! My Fed return was rejected form 8962 was missing or in error. I depend on TT to make sure all of the needed forms are accounted for completely and correctly, and it missed this one. I've used TT for many years, always love it. Surprised by this miss.
Date published: 2022-04-11
Rated 5 out of 5 by from ALL GOOD WITH TT Started 9:00 this morning, finished 11:20. Some minor backtracks, but mostly easy, stress free procedure. I have done TT for a dozen years.
Date published: 2022-04-11
Rated 3 out of 5 by from Had difficulty understanding some questions which not understanding some questions forced me to have to engage with a live tax expert which Turbo tax NEVER told me that I would have to pay for. I was also told after the live tax expert that there was a deadline of 3/31/22 for free turbo tax help!! not happy
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to complete This was an easy way to securely and safely to file my return. It was easy to do. I saved $430 filing myself.
Date published: 2022-04-11
Rated 5 out of 5 by from Taxes made simple TurboTax takes the tax filing process and breaks it down "Barney" style. Don't understand something? Click on the "learn more" button next to what you don't understand. Still not getting it? Live agents are available not only to explain it to you but will walk you through any process you don't understand. TurboTax is a filing "no-brainer"
Date published: 2022-04-11
Rated 5 out of 5 by from Great Great service. Great communication and support at anytime
Date published: 2022-04-11
Rated 5 out of 5 by from I Love TurboTax We use TurboTax every year. It's very easy to use and we are able to get it done quickly without having to leave home.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2484