TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
Rated 3 out of 5 by from Gotten worse over time Previous years were easier to file. I don't have much new to my name, but the amounts owed kept changing without changes to the values entered and I had to review my 1099 information at least 3 times before TurboTax accepted it..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Great patience explaining everything to me. Walked me through any errors I was encountering
Date published: 2021-03-01
Rated 5 out of 5 by from SO helpful and fast Thanks so fast and helpful! Love using turbo tax it was great.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax was Great It was a breeze , no problem if i needed help it was their Perfect
Date published: 2021-03-01
Rated 2 out of 5 by from Made things harder It seems like each year the changes are made, it actually makes filing more difficult
Date published: 2021-03-01
Rated 1 out of 5 by from Very displeased Very discouraged by TurboTax this year. Waited for 30+ minutes for chat help and the associate closed out of the conversation before answering any question. Second associate (after waiting another 30+ minutes) was not helpful and closed out when I asked for a reference number for my issue. Never actually got any help (seems like issue is a bug in the system)
Date published: 2021-03-01
Rated 4 out of 5 by from great like it because they explain whatever you do not understand
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is very helpful It was very easy to prepare my taxes again with turbo tax , I used last year as well and will continue to use .
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great The product is easy to use and the format was so simple to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy Very informative and easy to enter the required information because it walks me through.
Date published: 2021-03-01
Rated 3 out of 5 by from Gotten worse over time Previous years were easier to file. I don't have much new to my name, but the amounts owed kept changing without changes to the values entered and I had to review my 1099 information at least 3 times before TurboTax accepted it..
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome Great patience explaining everything to me. Walked me through any errors I was encountering
Date published: 2021-03-01
Rated 5 out of 5 by from SO helpful and fast Thanks so fast and helpful! Love using turbo tax it was great.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 2345