TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Turbo Tax for 2020 Slightly Disappointing The first shock was learning after I ran my CD that the program would no longer work with Windows 7. I think there should have been a forewarning. The proposed alternative of Turbo Tax Online was not customer friendly enough for my taste and it only took a few minutes to figure out how to move previous year files to a Windows 10 device. As I worked through my taxes, I kept running into places where I was required to research and type in figures that were readily available to the program to import from last year's files which seemed like a big step backwards. Also, I found myself getting annoyed when I was stepped through a process where I had no warning of the materials required to fill out the forms. In these two regards, I came to feel and believe Turbo Tax 2021 can be improved by making it more like Turbo Tax 2019 rather than Turbo Tax 2020.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Meta Good stuff. Would highly recommend for anybody that doesn't know a thing about taxes.
Date published: 2021-04-23
Rated 4 out of 5 by from Easy to use Been using TurboTax for years. It's accurate, makes great suggestions and is very informative.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is awesome It really easy to follow and thier dry humor made it less painful to complete. Great job!
Date published: 2021-04-23
Rated 3 out of 5 by from This year I felt untrusting about website. For some reason, this year the website didn't use the same login as years before. I had to change my login format, couldn't use the same login as last year.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is great! I used it last year and I wanted to use it again this year, it is easy and great help.
Date published: 2021-04-23
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND FAST Ever since I started using this service, I am happy, Turbo TAX is very user friendly for a retired person.
Date published: 2021-04-23
Rated 4 out of 5 by from Not as good this year My Employers Federal ID number wasn't imported correctly from the W2 - a truncated version of the state employer ID number was used. My return was rejected and I had to manually correct it to refile.
Date published: 2021-04-23
Rated 4 out of 5 by from I rely on Turbo Tax It is nice to know that no math errors will creep into my return. Also, good that numbers needed from the prior year(s) return are there and for the most part will auto populate. I have relied on TT for years. They definitely improved this version.
Date published: 2021-04-23
Rated 5 out of 5 by from Very easy to use Turbo Tax is an inexpensive and easy to use format to get your taxes done accurately and quickly.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax for 2020 Slightly Disappointing The first shock was learning after I ran my CD that the program would no longer work with Windows 7. I think there should have been a forewarning. The proposed alternative of Turbo Tax Online was not customer friendly enough for my taste and it only took a few minutes to figure out how to move previous year files to a Windows 10 device. As I worked through my taxes, I kept running into places where I was required to research and type in figures that were readily available to the program to import from last year's files which seemed like a big step backwards. Also, I found myself getting annoyed when I was stepped through a process where I had no warning of the materials required to fill out the forms. In these two regards, I came to feel and believe Turbo Tax 2021 can be improved by making it more like Turbo Tax 2019 rather than Turbo Tax 2020.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Meta Good stuff. Would highly recommend for anybody that doesn't know a thing about taxes.
Date published: 2021-04-23
Rated 4 out of 5 by from Easy to use Been using TurboTax for years. It's accurate, makes great suggestions and is very informative.
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is awesome It really easy to follow and thier dry humor made it less painful to complete. Great job!
Date published: 2021-04-23
Rated 3 out of 5 by from This year I felt untrusting about website. For some reason, this year the website didn't use the same login as years before. I had to change my login format, couldn't use the same login as last year.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax is great! I used it last year and I wanted to use it again this year, it is easy and great help.
Date published: 2021-04-23
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND FAST Ever since I started using this service, I am happy, Turbo TAX is very user friendly for a retired person.
Date published: 2021-04-23
Rated 4 out of 5 by from Not as good this year My Employers Federal ID number wasn't imported correctly from the W2 - a truncated version of the state employer ID number was used. My return was rejected and I had to manually correct it to refile.
Date published: 2021-04-23
Rated 4 out of 5 by from I rely on Turbo Tax It is nice to know that no math errors will creep into my return. Also, good that numbers needed from the prior year(s) return are there and for the most part will auto populate. I have relied on TT for years. They definitely improved this version.
Date published: 2021-04-23
Rated 5 out of 5 by from Very easy to use Turbo Tax is an inexpensive and easy to use format to get your taxes done accurately and quickly.
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2317