TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from turbo tax is good turbo tax was easy to use which is wonderful but it would be helpful if some of the help questions were more informative. I needed to find my AGI from the year before and I had problems finding it even after reading the help questions.
Date published: 2021-05-19
Rated 4 out of 5 by from I like Turbo Tax I appreciate the help but it was a bit confusing. Why did I have to pay $255 for a service I didn't request.
Date published: 2021-05-19
Rated 4 out of 5 by from This version of the product had some minor issues. This year's product had issues that I did not see in past years of using TurboTax. When I first installed the product it kept getting hung up with the initial setup where I had to keep closing and relaunching the program to get it to display the screen that ask for the License#, but then it would not allow me to enter the number. I had to call Support for help on the issue and the work around was to change my resolution to 800x600 and then I was able to get enter the License#. Then at the end of the program with I was filing my return and I wanted to charge my State Filing fee to my Credit Card it would go to my TurboTax Account Page but it did not process the payment or do anything remotely. I brought me into the Support screen that ask How I did my Taxes Last Year which doesn't do me any good as I just finished doing my taxes for this year. I hope the product is Much Better next year otherwise it may be my last year using it.
Date published: 2021-05-19
Rated 4 out of 5 by from good slight turbo tax glitch who knows what the problem was
Date published: 2021-05-19
Rated 1 out of 5 by from your e-file sucks I attempted to e-file for the first time but was declined by the feds. After mailing in my returns i have attempted to get a refund of the state e-file charge but your system seems to be giving me the run around.
Date published: 2021-05-19
Rated 2 out of 5 by from I feel I was rob I selected to pay with paypal and after completing the payment I just notice the amount was duplicated. I feel so upset
Date published: 2021-05-19
Rated 1 out of 5 by from Intuit and TurboTax did not sync. This entire process was mind-numbing entering this all manually when it was supposed to be linked. Waste of money
Date published: 2021-05-19
Rated 5 out of 5 by from WICKED Easy TURBO TAX IS AWESOME AND EASY I never filed myself before, turbo tax makes it easy.
Date published: 2021-05-19
Rated 5 out of 5 by from Awesome Very good. I felt comfortable. Great service. Thank you!
Date published: 2021-05-19
Rated 4 out of 5 by from Satisfied Experiences I have only spoken to two expert staff that was cordial, helpful while answering my questions.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 229
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from turbo tax is good turbo tax was easy to use which is wonderful but it would be helpful if some of the help questions were more informative. I needed to find my AGI from the year before and I had problems finding it even after reading the help questions.
Date published: 2021-05-19
Rated 4 out of 5 by from I like Turbo Tax I appreciate the help but it was a bit confusing. Why did I have to pay $255 for a service I didn't request.
Date published: 2021-05-19
Rated 4 out of 5 by from This version of the product had some minor issues. This year's product had issues that I did not see in past years of using TurboTax. When I first installed the product it kept getting hung up with the initial setup where I had to keep closing and relaunching the program to get it to display the screen that ask for the License#, but then it would not allow me to enter the number. I had to call Support for help on the issue and the work around was to change my resolution to 800x600 and then I was able to get enter the License#. Then at the end of the program with I was filing my return and I wanted to charge my State Filing fee to my Credit Card it would go to my TurboTax Account Page but it did not process the payment or do anything remotely. I brought me into the Support screen that ask How I did my Taxes Last Year which doesn't do me any good as I just finished doing my taxes for this year. I hope the product is Much Better next year otherwise it may be my last year using it.
Date published: 2021-05-19
Rated 4 out of 5 by from good slight turbo tax glitch who knows what the problem was
Date published: 2021-05-19
Rated 1 out of 5 by from your e-file sucks I attempted to e-file for the first time but was declined by the feds. After mailing in my returns i have attempted to get a refund of the state e-file charge but your system seems to be giving me the run around.
Date published: 2021-05-19
Rated 2 out of 5 by from I feel I was rob I selected to pay with paypal and after completing the payment I just notice the amount was duplicated. I feel so upset
Date published: 2021-05-19
Rated 1 out of 5 by from Intuit and TurboTax did not sync. This entire process was mind-numbing entering this all manually when it was supposed to be linked. Waste of money
Date published: 2021-05-19
Rated 5 out of 5 by from WICKED Easy TURBO TAX IS AWESOME AND EASY I never filed myself before, turbo tax makes it easy.
Date published: 2021-05-19
Rated 5 out of 5 by from Awesome Very good. I felt comfortable. Great service. Thank you!
Date published: 2021-05-19
Rated 4 out of 5 by from Satisfied Experiences I have only spoken to two expert staff that was cordial, helpful while answering my questions.
Date published: 2021-05-19
All TurboTax® Offerings Reviews - Page 229