TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Very disappointed again this year! Same problem I had last year. The error review does not give you solutions on how to fix the problems. This year it was stuck on the M-1 form that I didn't even need. The "delete form" tool did not work and it took me several hours of online help and Google to find a box in another form that had been checked by default. Until that was fixed I could not e-file.
Date published: 2022-04-11
Rated 5 out of 5 by from Simply the Best Since my CPA retired I have learned how to file my own taxes. Turbo Tax has been very user friendly and at times I have needed the assistance of a tax pro. I will continue to use Turbo Tax!!!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Turbo Tax is Awesome and Easy and Simple to use I have been using Turbo Tax for the last 10 years
Date published: 2022-04-11
Rated 5 out of 5 by from A life saver! Make something so confusing, simple. I have been a Turbo tax and Quicken user for over 25 years..........can't live without them.
Date published: 2022-04-11
Rated 3 out of 5 by from Unable to e-file Submitted for e-file and IRS rejected submission twice. The AGI and PIN were correctly entered.....
Date published: 2022-04-11
Rated 3 out of 5 by from No real improvement The software is same as it was in last two years. Still can't get two factor authentication done for me. It never sends me text msg with pin. I'm sure it works for others but hasn't worked for me in last two filing. I have to go through series of questions for id. Usability is ok but no real improvement in walkthrough. It is still pretty slow. It has bugs that are still not fixed. Invest in your software.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Gets the Job Done!! Turbo Tax has worked phenomenally for me dating way back to 2015. Couldn't be happier with this product. Keep of the excellent work with the development of this great product!
Date published: 2022-04-11
Rated 3 out of 5 by from extra fees for states and using credit card etc et difficult to check if capital loss carryovers were applied correctly extra fees to efile, or pay with credit card, or file in multiple states. should be disallowed.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is so EASY! I've used turbotax in the previous years except last year (FreeTaxUSA). They tried charging me $14.99 to file CA state return!! I was not about to do that so I signed into my turbotax account and was able to file both for FREE! Plus the website is very user friendly, all the helpful tips and colorful animations makes it a great experience.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is awesome Great Detail to instruction Wished my refund was more
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very disappointed again this year! Same problem I had last year. The error review does not give you solutions on how to fix the problems. This year it was stuck on the M-1 form that I didn't even need. The "delete form" tool did not work and it took me several hours of online help and Google to find a box in another form that had been checked by default. Until that was fixed I could not e-file.
Date published: 2022-04-11
Rated 5 out of 5 by from Simply the Best Since my CPA retired I have learned how to file my own taxes. Turbo Tax has been very user friendly and at times I have needed the assistance of a tax pro. I will continue to use Turbo Tax!!!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome and Easy Turbo Tax is Awesome and Easy and Simple to use I have been using Turbo Tax for the last 10 years
Date published: 2022-04-11
Rated 5 out of 5 by from A life saver! Make something so confusing, simple. I have been a Turbo tax and Quicken user for over 25 years..........can't live without them.
Date published: 2022-04-11
Rated 3 out of 5 by from Unable to e-file Submitted for e-file and IRS rejected submission twice. The AGI and PIN were correctly entered.....
Date published: 2022-04-11
Rated 3 out of 5 by from No real improvement The software is same as it was in last two years. Still can't get two factor authentication done for me. It never sends me text msg with pin. I'm sure it works for others but hasn't worked for me in last two filing. I have to go through series of questions for id. Usability is ok but no real improvement in walkthrough. It is still pretty slow. It has bugs that are still not fixed. Invest in your software.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Gets the Job Done!! Turbo Tax has worked phenomenally for me dating way back to 2015. Couldn't be happier with this product. Keep of the excellent work with the development of this great product!
Date published: 2022-04-11
Rated 3 out of 5 by from extra fees for states and using credit card etc et difficult to check if capital loss carryovers were applied correctly extra fees to efile, or pay with credit card, or file in multiple states. should be disallowed.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is so EASY! I've used turbotax in the previous years except last year (FreeTaxUSA). They tried charging me $14.99 to file CA state return!! I was not about to do that so I signed into my turbotax account and was able to file both for FREE! Plus the website is very user friendly, all the helpful tips and colorful animations makes it a great experience.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is awesome Great Detail to instruction Wished my refund was more
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2276