TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Makes filing taxes much easier I trust TurboTax to get it right. Their software messed something up filing one of my state returns, but they caught it, refunded me my money, and notified me right away. And they fixed it and so far I've had no issues.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy and informative I loved Karl, he was great and fast help. And I could understand him :)
Date published: 2021-02-21
Rated 1 out of 5 by from First failure ever; last time I'll use the product I've been using turbo tax (macintax before that) since 1990. This is the first year I've had a return rejected because of an error in the software. I went from owing federal taxes to getting a refund and will now have to hire a tax professional to help me straighten this out. TurboTax is no longer worth it.
Date published: 2021-02-21
Rated 4 out of 5 by from Another Easy Year So far every year it's been easy, and quick. I don't have any deductions so it shouldn't be that hard, I hate that I have to pay state to file, especially when I owe them!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super East Great experience and very helpful would highly recommend
Date published: 2021-02-21
Rated 1 out of 5 by from The APPLICATION was a horrible experience this yr I have been on many calls with your staff. The staff was great but the application was horrible. Many issues with Fidelity downloading and Turbo tax being to accommodate rounding and zeros. I spent many wasted hours on the online and on the phone to be able to file this year
Date published: 2021-02-21
Rated 5 out of 5 by from Tax expert, Judy, was great. Tax expert, Judy, was great. I spoke with her today (2/20/2021) at 5 p.m. She knew just what to say to relate good customer service. Also, she was encouraging by providing compliments telling me I was doing a good job. She was calm and patient. And an added bonus, she had a sense of humor.
Date published: 2021-02-21
Rated 4 out of 5 by from Thank you for making things so easy Very easy to fill out just wish there wasn't so many fees.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo is awesome Easy filing great return I use every year hope it stays this easy
Date published: 2021-02-21
Rated 5 out of 5 by from Great tool! Turbotax made filing income tax easy! I recommend it!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2276
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Makes filing taxes much easier I trust TurboTax to get it right. Their software messed something up filing one of my state returns, but they caught it, refunded me my money, and notified me right away. And they fixed it and so far I've had no issues.
Date published: 2021-02-21
Rated 5 out of 5 by from Very easy and informative I loved Karl, he was great and fast help. And I could understand him :)
Date published: 2021-02-21
Rated 1 out of 5 by from First failure ever; last time I'll use the product I've been using turbo tax (macintax before that) since 1990. This is the first year I've had a return rejected because of an error in the software. I went from owing federal taxes to getting a refund and will now have to hire a tax professional to help me straighten this out. TurboTax is no longer worth it.
Date published: 2021-02-21
Rated 4 out of 5 by from Another Easy Year So far every year it's been easy, and quick. I don't have any deductions so it shouldn't be that hard, I hate that I have to pay state to file, especially when I owe them!!
Date published: 2021-02-21
Rated 5 out of 5 by from Super East Great experience and very helpful would highly recommend
Date published: 2021-02-21
Rated 1 out of 5 by from The APPLICATION was a horrible experience this yr I have been on many calls with your staff. The staff was great but the application was horrible. Many issues with Fidelity downloading and Turbo tax being to accommodate rounding and zeros. I spent many wasted hours on the online and on the phone to be able to file this year
Date published: 2021-02-21
Rated 5 out of 5 by from Tax expert, Judy, was great. Tax expert, Judy, was great. I spoke with her today (2/20/2021) at 5 p.m. She knew just what to say to relate good customer service. Also, she was encouraging by providing compliments telling me I was doing a good job. She was calm and patient. And an added bonus, she had a sense of humor.
Date published: 2021-02-21
Rated 4 out of 5 by from Thank you for making things so easy Very easy to fill out just wish there wasn't so many fees.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbo is awesome Easy filing great return I use every year hope it stays this easy
Date published: 2021-02-21
Rated 5 out of 5 by from Great tool! Turbotax made filing income tax easy! I recommend it!
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2276