TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Very disappointed I have filed with TurboTax for over 15 years and am very disappointed with the product this year. I elected to pay my state (MO) with direct debit. I had to enter the routing and account number twice. When I reviewed the forms, the state filing instructions clearly show I elected direct debit and include my routing and account number. After I filed electronically the program said there were additional forms to print. This was a payment voucher that said to include a check and mail to the state. After searching TT Support I found two pages of others in the same situation. While it appears I do not have to send the voucher there is no definitive answer. Not very reassuring that my taxes will be paid on time and I certainly can not afford to double pay and then fight with the state to get my money back. Tax time is stressful enough. I choose TT to ease the burden not add to it. For the cost of the software plus the additional cost to file a state return I expect better. Maybe its time to look at other software for next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is laid out well and is very intuitive Menu's are very understandable Explanations are clear Love the number of options to enter data
Date published: 2022-04-14
Rated 2 out of 5 by from Takes too long Takes too long to complete, to many questions. last time I will use
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was so easy! People are so intimidated when it comes to taxes. Turbo Tax made it so easy and the program was so helpful! I'm looking forward to next year.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo tax is awesome! Turbo Tax is easy to use and it walks you through it all.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent software Been using since the 1990s and never had a problem that was not readily fixed
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is user friendly and very easy to navigate even for a non tax professional
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Spoke with Emmanuel at TurboTax and he helped us with 2 different issues we were having with our tax forms. He provided excellent customer service and resolved our tax issues.
Date published: 2022-04-14
Rated 5 out of 5 by from great format and it was free Great service, will consider using next year. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Very user friendly easy to navigate, friendly software, good tips,helpful
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2122
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Very disappointed I have filed with TurboTax for over 15 years and am very disappointed with the product this year. I elected to pay my state (MO) with direct debit. I had to enter the routing and account number twice. When I reviewed the forms, the state filing instructions clearly show I elected direct debit and include my routing and account number. After I filed electronically the program said there were additional forms to print. This was a payment voucher that said to include a check and mail to the state. After searching TT Support I found two pages of others in the same situation. While it appears I do not have to send the voucher there is no definitive answer. Not very reassuring that my taxes will be paid on time and I certainly can not afford to double pay and then fight with the state to get my money back. Tax time is stressful enough. I choose TT to ease the burden not add to it. For the cost of the software plus the additional cost to file a state return I expect better. Maybe its time to look at other software for next year.
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is laid out well and is very intuitive Menu's are very understandable Explanations are clear Love the number of options to enter data
Date published: 2022-04-14
Rated 2 out of 5 by from Takes too long Takes too long to complete, to many questions. last time I will use
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax was so easy! People are so intimidated when it comes to taxes. Turbo Tax made it so easy and the program was so helpful! I'm looking forward to next year.
Date published: 2022-04-14
Rated 4 out of 5 by from Turbo tax is awesome! Turbo Tax is easy to use and it walks you through it all.
Date published: 2022-04-14
Rated 5 out of 5 by from Excellent software Been using since the 1990s and never had a problem that was not readily fixed
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is user friendly and very easy to navigate even for a non tax professional
Date published: 2022-04-14
Rated 5 out of 5 by from TurboTax is awesome! Spoke with Emmanuel at TurboTax and he helped us with 2 different issues we were having with our tax forms. He provided excellent customer service and resolved our tax issues.
Date published: 2022-04-14
Rated 5 out of 5 by from great format and it was free Great service, will consider using next year. Thank you
Date published: 2022-04-14
Rated 5 out of 5 by from Very user friendly easy to navigate, friendly software, good tips,helpful
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 2122