TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from okay Poor help phone service. It would not take my customer ID number or answer you question -- not good
Date published: 2021-04-30
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is the best I am older, and Turbo Tax was easy to use for someone who seldom uses computers any more.
Date published: 2021-04-30
Rated 5 out of 5 by from Got through tax prep with my nerves INTACT! I've never prepared a tax return before, and when the responsibility fell on me this year, I needed HELP. The TurboTax specialist was professional AND very calming --- she helped me every step of the way. I'll be using TurboTax again!
Date published: 2021-04-30
Rated 5 out of 5 by from My go to for years I've used Turbotax for 15 years or more. It's my only choice for tax software
Date published: 2021-04-30
Rated 4 out of 5 by from good it was good easy fast but a little more than i expected but good
Date published: 2021-04-30
Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2115
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from okay Poor help phone service. It would not take my customer ID number or answer you question -- not good
Date published: 2021-04-30
Rated 5 out of 5 by from accurate,quick fantastic customer service was pateint in helping me with my taxes over the phone
Date published: 2021-04-30
Rated 5 out of 5 by from TTAX IS SLOW TO LOAD AND UPDATE!! TTAX IS SLOW TO LOAD AND UPDATE!! RIGHT NOW I'MM NOT SURE IT'S GING TO PRINT MY RETURN???
Date published: 2021-04-30
Rated 1 out of 5 by from Poor phone support Used Turbo Tax for years, Very unhappy this year, Unable to file my state tax. The download won.t go through and after 3hrs of phone support I gave up,
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is the best I am older, and Turbo Tax was easy to use for someone who seldom uses computers any more.
Date published: 2021-04-30
Rated 5 out of 5 by from Got through tax prep with my nerves INTACT! I've never prepared a tax return before, and when the responsibility fell on me this year, I needed HELP. The TurboTax specialist was professional AND very calming --- she helped me every step of the way. I'll be using TurboTax again!
Date published: 2021-04-30
Rated 5 out of 5 by from My go to for years I've used Turbotax for 15 years or more. It's my only choice for tax software
Date published: 2021-04-30
Rated 4 out of 5 by from good it was good easy fast but a little more than i expected but good
Date published: 2021-04-30
Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 2115