TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo ax app is the best The easy guide is very helpful & informative. The fees are acceptable. The system is set-up very comfortable. Yes I spoke with a live rep named Haley help me fix my return. I appreciate her help Thanks. I've used other tax apps & from my experience Turbo Tax is the best.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME Awesome and easy “do it yourself” service, the customer service is unmatched. I was stuck, I contacted help and I got a response right away from an employee who I chatted love with through video call.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is EXCELLENT Turbo Tax is very easy to use, especially if you have just started doing your own taxes. They walk you through every step. Their instructions and examples are very clear and easy to follow. I like that you can work on specific sections or have Turbo Tax guide you through step by step. However, I would recommend buying Turbo Tax from one of the big warehouse clubs because the price is cheaper than Intuit website online price. or
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo ax app is the best The easy guide is very helpful & informative. The fees are acceptable. The system is set-up very comfortable. Yes I spoke with a live rep named Haley help me fix my return. I appreciate her help Thanks. I've used other tax apps & from my experience Turbo Tax is the best.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes a painful process much easier Great product - some minor bugs along the way, but overall makes a painful process much easier
Date published: 2021-05-18
Rated 1 out of 5 by from Useless TurboTax worked great in preparing my return. However, though everything was correct I could not successfully e-file after numerous attempts. I kept getting a notice of rejection from IRS. None of the help screens were useful and there was no way to chat or speak with a real person to clarify the problem! I had to mail in my return...late!
Date published: 2021-05-18
Rated 2 out of 5 by from cumbersome time consuming and cumbersome it took hours too long
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Always easy to use and able to talk to someone if needed
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Great experience, easy to navigate. Very quick and simple
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast to use Doing Taxes on my own usually is hard and time consuming. But with TurboTax the whole process took just about and hour and that is being a General Contractor. I had all my deductions and receipts that i had to put in but it was still fast and easy.
Date published: 2021-05-18
Rated 5 out of 5 by from very easy user friendly easy and fast no hassle tax filling wish i had something like this in my twenties
Date published: 2021-05-18
Rated 5 out of 5 by from AWESOME Awesome and easy “do it yourself” service, the customer service is unmatched. I was stuck, I contacted help and I got a response right away from an employee who I chatted love with through video call.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is EXCELLENT Turbo Tax is very easy to use, especially if you have just started doing your own taxes. They walk you through every step. Their instructions and examples are very clear and easy to follow. I like that you can work on specific sections or have Turbo Tax guide you through step by step. However, I would recommend buying Turbo Tax from one of the big warehouse clubs because the price is cheaper than Intuit website online price. or
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 2099