TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is great Excellent Tax Service, would use again and would recommend to everyone.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Awesome Adrian C. and Cynthia were great and knowledgeable. Thanks you both!!
Date published: 2022-04-11
Rated 3 out of 5 by from Never been able to use E-file. Nice error reporting on E-file rejection. While trying to resubmit for AGI rejection I looked at my 2020 return on TurboTax and my IRS transcript online. Same numbers, so no joy. For E-file I entered my ACH data for payment, but now mailing I need to send a check. Makes sense not to put info on paper in mail. OK. My problem is the phone number displayed to contact TurboTax for help did not have enough digits. If I can't efile what's the point/
Date published: 2022-04-11
Rated 1 out of 5 by from Pain The new fees are terrible! Never had to pay this much just to e file my taxes. I pay for the deluxe and also for filing the taxes what is the piont! I lost almost half of my refund.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is The best It was really Quick and easy. I recommend everyone use it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is reliable I have been filing with Turbo Tax for years. It is always reliable, easy to understand, and makes me feel confident filing
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is easy I like being able to learn verbiage for taxes and be able to do it myself while also getting help when I need it.
Date published: 2022-04-11
Rated 5 out of 5 by from Makes a complicated process easier! Income tax regulations are far too complicated for the average person to keep up with. TurboTax makes the filing process more manageable and means I don't have to stay on top of all the tax law changes to pay my taxes correctly.
Date published: 2022-04-11
Rated 5 out of 5 by from Download version is much better than online versio I have always used the download version. I initially switched to the online version this year and it was not nearly as user friendly. It also inexplicably indicated I owed prepayment penalties when the amount I prepaid in taxes actually increased YoY. I was nearly done completing the online forms before aborting in favor of the download version. I find it more intuitive and I was more confident in its reliability and final result.
Date published: 2022-04-11
Rated 1 out of 5 by from WOULDN'T LET ME FILE would not let me file. had a stupid box that it wanted to exclude, but, i needed to add a withholding
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2052
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Excellent Tax Service, would use again and would recommend to everyone.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Awesome Adrian C. and Cynthia were great and knowledgeable. Thanks you both!!
Date published: 2022-04-11
Rated 3 out of 5 by from Never been able to use E-file. Nice error reporting on E-file rejection. While trying to resubmit for AGI rejection I looked at my 2020 return on TurboTax and my IRS transcript online. Same numbers, so no joy. For E-file I entered my ACH data for payment, but now mailing I need to send a check. Makes sense not to put info on paper in mail. OK. My problem is the phone number displayed to contact TurboTax for help did not have enough digits. If I can't efile what's the point/
Date published: 2022-04-11
Rated 1 out of 5 by from Pain The new fees are terrible! Never had to pay this much just to e file my taxes. I pay for the deluxe and also for filing the taxes what is the piont! I lost almost half of my refund.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is The best It was really Quick and easy. I recommend everyone use it
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is reliable I have been filing with Turbo Tax for years. It is always reliable, easy to understand, and makes me feel confident filing
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo tax is easy I like being able to learn verbiage for taxes and be able to do it myself while also getting help when I need it.
Date published: 2022-04-11
Rated 5 out of 5 by from Makes a complicated process easier! Income tax regulations are far too complicated for the average person to keep up with. TurboTax makes the filing process more manageable and means I don't have to stay on top of all the tax law changes to pay my taxes correctly.
Date published: 2022-04-11
Rated 5 out of 5 by from Download version is much better than online versio I have always used the download version. I initially switched to the online version this year and it was not nearly as user friendly. It also inexplicably indicated I owed prepayment penalties when the amount I prepaid in taxes actually increased YoY. I was nearly done completing the online forms before aborting in favor of the download version. I find it more intuitive and I was more confident in its reliability and final result.
Date published: 2022-04-11
Rated 1 out of 5 by from WOULDN'T LET ME FILE would not let me file. had a stupid box that it wanted to exclude, but, i needed to add a withholding
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2052