TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from I trust TurboTax I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by from Great considering what a mess our tax code is Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by from Got the job done!!!! I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from so easy to use this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by from Diana was very helpful. Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
Date published: 2022-04-12
Rated 3 out of 5 by from Removing an unneeded form Some how I got a rental income form included in my tax return. It was unneeded and unwanted. I was not able to remove it. There was no help available that addressed this problem.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Quick and Easy! Every year TurboTax has provided an easy and fast way to file our federal and state taxes. The program guides you though every step of the way, with the opportunity to ask question at all times. Thanks, TurboTax!
Date published: 2022-04-12
Rated 2 out of 5 by from Glitchy! There were many glitches this year. It's deductible would not import, kept making me fill out forms that I didn't need, multiple errors that were not errors.
Date published: 2022-04-12
Rated 5 out of 5 by from Very user friendly It was very user friendly and helpful. Happy to have used this website.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is the answer! Have done right by me!! will continue every year!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1926
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I trust TurboTax I have used TurboTax for all of my adult working years. I have had W2 income, small business income, as well as contractor income. Their products have never steered me wrong! Out of the past 13 years, I used a tax preparer one time from one of the rivals. That was the most confusing process and I lost money! TurboTax takes a bit more time to do on your own, but it's worth it for the peace of mind!
Date published: 2022-04-12
Rated 4 out of 5 by from Great considering what a mess our tax code is Easy to use, but can get hung up in obscure areas of tax code and can hang on to historical aspects of tax return that no longer apply and it's hard to get rid of them
Date published: 2022-04-12
Rated 5 out of 5 by from Got the job done!!!! I'm so happy to have used TurboTax. I'd heard about how excellent it was before, but to have used it and complete my taxes with ease is amazing!!!!!
Date published: 2022-04-12
Rated 5 out of 5 by from so easy to use this program is by far the best one I've used. It's easy to use and explains steps as you go.
Date published: 2022-04-12
Rated 4 out of 5 by from Diana was very helpful. Diana was responsive, helpful and diligent. My concern was the actual TurboTax process. For example, I was a bit surprised that even though I had uploaded all my documents when I was updating TurboTax myself, I had to reload all the documents manually in a separate section when I decided to switch to self-service. As a former Product Manager, I would suggest TurboTax address this.
Date published: 2022-04-12
Rated 3 out of 5 by from Removing an unneeded form Some how I got a rental income form included in my tax return. It was unneeded and unwanted. I was not able to remove it. There was no help available that addressed this problem.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbo Tax is Quick and Easy! Every year TurboTax has provided an easy and fast way to file our federal and state taxes. The program guides you though every step of the way, with the opportunity to ask question at all times. Thanks, TurboTax!
Date published: 2022-04-12
Rated 2 out of 5 by from Glitchy! There were many glitches this year. It's deductible would not import, kept making me fill out forms that I didn't need, multiple errors that were not errors.
Date published: 2022-04-12
Rated 5 out of 5 by from Very user friendly It was very user friendly and helpful. Happy to have used this website.
Date published: 2022-04-12
Rated 5 out of 5 by from Turbotax is the answer! Have done right by me!! will continue every year!!
Date published: 2022-04-12
All TurboTax® Offerings Reviews - Page 1926