TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A couple of problems I have used TurboTax for almost as many years as it has been out. This year I ran into 2 problems: It did not ask for federal estimated taxes for 2022 even though I have filed estimated taxes for several years. And it would not let me file for a a foreign tax credit, but rather insisted that I check the box for a deduction instead even though I only qualified for the standard deduction.
Date published: 2022-04-13
Rated 5 out of 5 by from Really appreciated expert help This was a big tax year for me, with a lot of fairly complicated forms that I wasn't used to dealing with. I really appreciated having someone who knew what they were doing step in to break things down, answer my questions, and help me move forward.
Date published: 2022-04-13
Rated 3 out of 5 by from Hidden Charges I went to file for my non-resident taxes and even though I paid for Turbo Tax + one state I was charged by Turbo Tax for filing. I never used the product for NH taxes so I should have been allowed this for free. I could not find ANY way to override this so ended up providing my credit card AGAIN. Not happy
Date published: 2022-04-13
Rated 5 out of 5 by from SO EASY AND QUICK! The self-employed section is especially helpful, as is the option to have investment related forms electronically transferred from the issuing financial institution.
Date published: 2022-04-13
Rated 4 out of 5 by from Program effective for tax filing but has glitches Hope was very, very helpful in her telephonic support. 5 Stars for Hope. TT program has persistent glitches in the 'File' commands that were very, very slow and had to be repeated to be processed. Entry types change year to year, would be helpful to publish summaries of Program changes!
Date published: 2022-04-13
Rated 1 out of 5 by from No I need you to understand, filing taxes is the worst time of the year and the reason is because of companies like you guys. The reason why taxes are so darn complicated is because of tax companies who lobby the government so that they can stay in business. You're not our friends, you guys are dumb
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax takes the stress out of tax season! TurboTax does a fantastic job of making the process easy, and if there are hiccups the expert live chat help quickly resolves any and all issues!
Date published: 2022-04-13
Rated 5 out of 5 by from Lifesaver The question-and-answer style of the TurboTax form is an enormous improvement over the paper instructions I worked with for years.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome Great made sure I knew what I was doing!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks turbotax I received helped Cherie, one of the turbotax experts and she was wonderful. Very helpful, knowledgeable, and patient. I would've missed a reporting requirement had I not received help, so thank you!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from A couple of problems I have used TurboTax for almost as many years as it has been out. This year I ran into 2 problems: It did not ask for federal estimated taxes for 2022 even though I have filed estimated taxes for several years. And it would not let me file for a a foreign tax credit, but rather insisted that I check the box for a deduction instead even though I only qualified for the standard deduction.
Date published: 2022-04-13
Rated 5 out of 5 by from Really appreciated expert help This was a big tax year for me, with a lot of fairly complicated forms that I wasn't used to dealing with. I really appreciated having someone who knew what they were doing step in to break things down, answer my questions, and help me move forward.
Date published: 2022-04-13
Rated 3 out of 5 by from Hidden Charges I went to file for my non-resident taxes and even though I paid for Turbo Tax + one state I was charged by Turbo Tax for filing. I never used the product for NH taxes so I should have been allowed this for free. I could not find ANY way to override this so ended up providing my credit card AGAIN. Not happy
Date published: 2022-04-13
Rated 5 out of 5 by from SO EASY AND QUICK! The self-employed section is especially helpful, as is the option to have investment related forms electronically transferred from the issuing financial institution.
Date published: 2022-04-13
Rated 4 out of 5 by from Program effective for tax filing but has glitches Hope was very, very helpful in her telephonic support. 5 Stars for Hope. TT program has persistent glitches in the 'File' commands that were very, very slow and had to be repeated to be processed. Entry types change year to year, would be helpful to publish summaries of Program changes!
Date published: 2022-04-13
Rated 1 out of 5 by from No I need you to understand, filing taxes is the worst time of the year and the reason is because of companies like you guys. The reason why taxes are so darn complicated is because of tax companies who lobby the government so that they can stay in business. You're not our friends, you guys are dumb
Date published: 2022-04-13
Rated 5 out of 5 by from TurboTax takes the stress out of tax season! TurboTax does a fantastic job of making the process easy, and if there are hiccups the expert live chat help quickly resolves any and all issues!
Date published: 2022-04-13
Rated 5 out of 5 by from Lifesaver The question-and-answer style of the TurboTax form is an enormous improvement over the paper instructions I worked with for years.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo tax was awesome Great made sure I knew what I was doing!!!!!!!!!!!!!
Date published: 2022-04-13
Rated 5 out of 5 by from Thanks turbotax I received helped Cherie, one of the turbotax experts and she was wonderful. Very helpful, knowledgeable, and patient. I would've missed a reporting requirement had I not received help, so thank you!
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 1784