TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome I liked the fact that prior year info was displayed side by side while preparing my 2020 taxes
Date published: 2021-05-10
Rated 3 out of 5 by from Mostly good, but makes you pay with student loans good service, yet if your paying student loans, your already trying to save every penny you make-- turbo tax forces you to upgrade if you enter alone interest info when you file-- was looking for a free service-- student budget.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy My daughter-in-law walked me through this over the phone.
Date published: 2021-05-10
Rated 5 out of 5 by from Software Engineer I have been using Turbo Tax for several years. Turbo tax is easy to understand and Intuitive
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is awesome! TurboTax made filing my taxes stupidly easy and simple.
Date published: 2021-05-10
Rated 5 out of 5 by from Absolutely no question, TT all the way!! TurboTax Live expert was extremely helpful in answering my question
Date published: 2021-05-10
Rated 1 out of 5 by from Too complicated versus previous filings I was sure we had already filed but turbo tax just wants to wheedle more money from us. This is the last time I will use Turbo Tax
Date published: 2021-05-10
Rated 5 out of 5 by from User Friendly Used Turbo Tax for years! It is easy, simple, and very user-friendly.
Date published: 2021-05-10
Rated 3 out of 5 by from Download issues I've used Turbotax for years with the CD from Costco, and this year I purchased it from Costco online, which was a download instead of a CD. I spent hours trying to download with no success. Turbotax Q & A was unhelpful. I tried a long list of suggestions from online sources, and the one that finally worked was to change the display resolution. What? I have no idea what that has to do with downloading software. I am glad I am done, after working all day on very easy, uncomplicated tax returns, and I don't know how eager I will be next year to use Turbotax next year, at least the download version. A number of other frustrated users on the community boards had the same issues, with no resolution.
Date published: 2021-05-10
Rated 2 out of 5 by from TurboTax is good for selected audience. Service process compared to other companies/services is not compatible, it took 9 days to get my estimate refund after submitting documentation.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome I liked the fact that prior year info was displayed side by side while preparing my 2020 taxes
Date published: 2021-05-10
Rated 3 out of 5 by from Mostly good, but makes you pay with student loans good service, yet if your paying student loans, your already trying to save every penny you make-- turbo tax forces you to upgrade if you enter alone interest info when you file-- was looking for a free service-- student budget.
Date published: 2021-05-10
Rated 4 out of 5 by from Easy My daughter-in-law walked me through this over the phone.
Date published: 2021-05-10
Rated 5 out of 5 by from Software Engineer I have been using Turbo Tax for several years. Turbo tax is easy to understand and Intuitive
Date published: 2021-05-10
Rated 5 out of 5 by from TurboTax is awesome! TurboTax made filing my taxes stupidly easy and simple.
Date published: 2021-05-10
Rated 5 out of 5 by from Absolutely no question, TT all the way!! TurboTax Live expert was extremely helpful in answering my question
Date published: 2021-05-10
Rated 1 out of 5 by from Too complicated versus previous filings I was sure we had already filed but turbo tax just wants to wheedle more money from us. This is the last time I will use Turbo Tax
Date published: 2021-05-10
Rated 5 out of 5 by from User Friendly Used Turbo Tax for years! It is easy, simple, and very user-friendly.
Date published: 2021-05-10
Rated 3 out of 5 by from Download issues I've used Turbotax for years with the CD from Costco, and this year I purchased it from Costco online, which was a download instead of a CD. I spent hours trying to download with no success. Turbotax Q & A was unhelpful. I tried a long list of suggestions from online sources, and the one that finally worked was to change the display resolution. What? I have no idea what that has to do with downloading software. I am glad I am done, after working all day on very easy, uncomplicated tax returns, and I don't know how eager I will be next year to use Turbotax next year, at least the download version. A number of other frustrated users on the community boards had the same issues, with no resolution.
Date published: 2021-05-10
Rated 2 out of 5 by from TurboTax is good for selected audience. Service process compared to other companies/services is not compatible, it took 9 days to get my estimate refund after submitting documentation.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1784