TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Ease of Turbotax I first learned of Turbotax in 1996, and have used it for 23 of the past 26 years! I HATE doing taxes, but Turbotax' step-by-step process, and especially the side-box explanations, clear up so much confusion and make the process of completing my annual tax returns easier, and with confidence!
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome been using it for years and always satisfied. easy to use.
Date published: 2022-04-16
Rated 3 out of 5 by from Increasingly difficult to use While great in the past, we're finding this year's instructions to be confusing and difficult. Our situation is more complex, but not unusual. In particular, we found a lack of support and insufficient explanations. Also, buttons in Forms view were hard to see and easy to miss.
Date published: 2022-04-16
Rated 1 out of 5 by from hate onlinre process I had no way to see what turbo tax decided before paying and this was supposed to be the free online edition but there were several hidden charges. none of the calculations made sense and it said ai made over 30k more than last year which is not true. horrible customer service and never got my questions answered. never again, turbo tax!!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax id truly outstanding! One call answered my question; you all are very helpful!
Date published: 2022-04-16
Rated 5 out of 5 by from EXCELLENT MY REP WAS AWSOME knowledgeable, skilled, with exceptional abilities
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is simple and efficient means to do taxes
Date published: 2022-04-16
Rated 5 out of 5 by from Great Everything was easy, and had props to help with guestions
Date published: 2022-04-16
Rated 5 out of 5 by from Consistently easy to use Works well and I am comfortable using it and have used it for many years.
Date published: 2022-04-16
Rated 1 out of 5 by from Since when does TurboTax get to force you to pay? Highly disappointed. Been using TurboTax for years and always filed for free. This year I was forced to upgrade to the Deluxe (not even the simple paid version). This is annoying. Will not be using TT again.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1708
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Ease of Turbotax I first learned of Turbotax in 1996, and have used it for 23 of the past 26 years! I HATE doing taxes, but Turbotax' step-by-step process, and especially the side-box explanations, clear up so much confusion and make the process of completing my annual tax returns easier, and with confidence!
Date published: 2022-04-16
Rated 5 out of 5 by from Awesome been using it for years and always satisfied. easy to use.
Date published: 2022-04-16
Rated 3 out of 5 by from Increasingly difficult to use While great in the past, we're finding this year's instructions to be confusing and difficult. Our situation is more complex, but not unusual. In particular, we found a lack of support and insufficient explanations. Also, buttons in Forms view were hard to see and easy to miss.
Date published: 2022-04-16
Rated 1 out of 5 by from hate onlinre process I had no way to see what turbo tax decided before paying and this was supposed to be the free online edition but there were several hidden charges. none of the calculations made sense and it said ai made over 30k more than last year which is not true. horrible customer service and never got my questions answered. never again, turbo tax!!
Date published: 2022-04-16
Rated 5 out of 5 by from TurboTax id truly outstanding! One call answered my question; you all are very helpful!
Date published: 2022-04-16
Rated 5 out of 5 by from EXCELLENT MY REP WAS AWSOME knowledgeable, skilled, with exceptional abilities
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is awesome TurboTax is simple and efficient means to do taxes
Date published: 2022-04-16
Rated 5 out of 5 by from Great Everything was easy, and had props to help with guestions
Date published: 2022-04-16
Rated 5 out of 5 by from Consistently easy to use Works well and I am comfortable using it and have used it for many years.
Date published: 2022-04-16
Rated 1 out of 5 by from Since when does TurboTax get to force you to pay? Highly disappointed. Been using TurboTax for years and always filed for free. This year I was forced to upgrade to the Deluxe (not even the simple paid version). This is annoying. Will not be using TT again.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1708