TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Such a great program and easy to use! It is very easy to use and follow all the promps. They also have experts available online to call you when you have questions (which I did multipe times)! They are always helpful and professional and have saved me money on my taxes. Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Safe and accurate financial product Every year Turbo Tax helps get the job done correctly. Every. Year! No issues or audits and it walks me thru every scenario
Date published: 2021-05-18
Rated 2 out of 5 by from "Maximize 401K" leads to Penalties After entering 401K contributions, I was prompted to check a box to maximize contributions. The amount I would have contributed was $13K more than allowable and would have led to a penalty. We ended up talking with our financial advisor and that delay led to me not being able to contribute any more $ to my 401K. Due to this mistake, I lack confidence in Turbotax.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy and Best Support TurboTax Live Experts are the Best!! Software is easy to navigate. HIghly Recommend!
Date published: 2021-05-18
Rated 1 out of 5 by from Lots of bugs in the UI and refi issues I have been a turbotax customer for 20 plus years and will not be a customer again for tax year 2021. Here are the issues: - The UI somehow increases the tax liability when expenses were entered for each rental property. This had to be resolved after all items were entered and a complete recalculation was done. I literally had a heart attack watching the numbers go up - The software does not account for multiple lender statements due to refi and therefore exceeds the 750K cap on loan principal. This is such a simple problem that it's unbelievable that it was not accounted for
Date published: 2021-05-18
Rated 5 out of 5 by from SO THANKFUL for this service I HATE taxes, and rely on turbotax to help me, thank you so much for all you do!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is incredible! Easy and confident. I can always count on Turbo Tax.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax works, but not good for vision-impaired I like this tax program but I wish there was a page zoom function. I have a lot of trouble seeing it on my small screen.
Date published: 2021-05-18
Rated 5 out of 5 by from AWSOME Simple and straight to the point, Keep up the great work TurboTax.
Date published: 2021-05-18
Rated 1 out of 5 by from The system crashed It was horrible the system crashed It says I filed my tax returns on May 18 even thought at first is said may 17 and than my state returns filed may 17 not sure what is going on with the system but I am hoping Turbo tax will fix this so I do not get penalized.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1517
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Such a great program and easy to use! It is very easy to use and follow all the promps. They also have experts available online to call you when you have questions (which I did multipe times)! They are always helpful and professional and have saved me money on my taxes. Thank you!
Date published: 2021-05-18
Rated 5 out of 5 by from Safe and accurate financial product Every year Turbo Tax helps get the job done correctly. Every. Year! No issues or audits and it walks me thru every scenario
Date published: 2021-05-18
Rated 2 out of 5 by from "Maximize 401K" leads to Penalties After entering 401K contributions, I was prompted to check a box to maximize contributions. The amount I would have contributed was $13K more than allowable and would have led to a penalty. We ended up talking with our financial advisor and that delay led to me not being able to contribute any more $ to my 401K. Due to this mistake, I lack confidence in Turbotax.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy and Best Support TurboTax Live Experts are the Best!! Software is easy to navigate. HIghly Recommend!
Date published: 2021-05-18
Rated 1 out of 5 by from Lots of bugs in the UI and refi issues I have been a turbotax customer for 20 plus years and will not be a customer again for tax year 2021. Here are the issues: - The UI somehow increases the tax liability when expenses were entered for each rental property. This had to be resolved after all items were entered and a complete recalculation was done. I literally had a heart attack watching the numbers go up - The software does not account for multiple lender statements due to refi and therefore exceeds the 750K cap on loan principal. This is such a simple problem that it's unbelievable that it was not accounted for
Date published: 2021-05-18
Rated 5 out of 5 by from SO THANKFUL for this service I HATE taxes, and rely on turbotax to help me, thank you so much for all you do!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is incredible! Easy and confident. I can always count on Turbo Tax.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax works, but not good for vision-impaired I like this tax program but I wish there was a page zoom function. I have a lot of trouble seeing it on my small screen.
Date published: 2021-05-18
Rated 5 out of 5 by from AWSOME Simple and straight to the point, Keep up the great work TurboTax.
Date published: 2021-05-18
Rated 1 out of 5 by from The system crashed It was horrible the system crashed It says I filed my tax returns on May 18 even thought at first is said may 17 and than my state returns filed may 17 not sure what is going on with the system but I am hoping Turbo tax will fix this so I do not get penalized.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 1517