TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Repeat customer Turbo Tax 2021 Very informative and easy to navigate Turbo Tax platform step by step.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbotax can be a pain This Turbotax is impossible for a lot of mediocre users. I had to update the software before I could efile. I had to do cartwheels before I could find out how to update the software. I almost went for USPS. You need to put a link at the location where it says "need to update software". It should be followed by a link which should read "Click here for update". That simple. My friend was furious because she had to mail her daughter's return because she could not figure out how to update the soft ware. She is entitled to a refund of the efiling fee she paid $25 x 2 = $50.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Smooth as Silk Been using the Turbo Tax product since before it was called Turbo Tax and each year it has gotten better and better. It really is "smoother that silk".
Date published: 2022-04-15
Rated 4 out of 5 by from FAIRLY EASY USED TURBO TAX FOR YEARS NEVER AN ISSUE ALWAYS RECOMMEND
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is fast and easy. Chat made things easy when I had questions. Simple form.
Date published: 2022-04-15
Rated 2 out of 5 by from Take my money, credit card info, bank info, error So so so many issues! Scenario, married filing jointly, 1 dependent, 3 W2 income, and 1 1099. Slightly complicated. SOOOOOO many issues. My main complaint is turbo tax took my credit card info, then my bank info to pay for service then pay my owed taxes. THEN after it had all my info, it tells me that there is incorrect information. AFTER it told me more than 2 times everything is checked and ready to file! NOW the form to correct (even though I was told there's no errors) is broken!!! It doesn't tell me what I'm filling out, checkboxes to be selected are not selectable and so many other things!! Also, we have 2+1 work from home offices, we pay more for self employed program, and turbo tax doesn't walk you through the proper deductions. We probably left thousands of dollars off the table and in the governments hand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy and user friendly! It offers videos and tutorials on how to not miss a cent!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use, like the way it works My situation is medium complex, Premier is just right for me.
Date published: 2022-04-15
Rated 5 out of 5 by from QUICK AND EASY DID THE JOB FOR ME. NO COMPLAINTS....GOT A REFUND.
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy to work with Been a Turbotax user for 11 years and I have always been satisfied with the simple way it guides you through your taxes.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1500
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Repeat customer Turbo Tax 2021 Very informative and easy to navigate Turbo Tax platform step by step.
Date published: 2022-04-15
Rated 3 out of 5 by from Turbotax can be a pain This Turbotax is impossible for a lot of mediocre users. I had to update the software before I could efile. I had to do cartwheels before I could find out how to update the software. I almost went for USPS. You need to put a link at the location where it says "need to update software". It should be followed by a link which should read "Click here for update". That simple. My friend was furious because she had to mail her daughter's return because she could not figure out how to update the soft ware. She is entitled to a refund of the efiling fee she paid $25 x 2 = $50.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax Smooth as Silk Been using the Turbo Tax product since before it was called Turbo Tax and each year it has gotten better and better. It really is "smoother that silk".
Date published: 2022-04-15
Rated 4 out of 5 by from FAIRLY EASY USED TURBO TAX FOR YEARS NEVER AN ISSUE ALWAYS RECOMMEND
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax is fast and easy. Chat made things easy when I had questions. Simple form.
Date published: 2022-04-15
Rated 2 out of 5 by from Take my money, credit card info, bank info, error So so so many issues! Scenario, married filing jointly, 1 dependent, 3 W2 income, and 1 1099. Slightly complicated. SOOOOOO many issues. My main complaint is turbo tax took my credit card info, then my bank info to pay for service then pay my owed taxes. THEN after it had all my info, it tells me that there is incorrect information. AFTER it told me more than 2 times everything is checked and ready to file! NOW the form to correct (even though I was told there's no errors) is broken!!! It doesn't tell me what I'm filling out, checkboxes to be selected are not selectable and so many other things!! Also, we have 2+1 work from home offices, we pay more for self employed program, and turbo tax doesn't walk you through the proper deductions. We probably left thousands of dollars off the table and in the governments hand.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome! Super easy and user friendly! It offers videos and tutorials on how to not miss a cent!
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to use, like the way it works My situation is medium complex, Premier is just right for me.
Date published: 2022-04-15
Rated 5 out of 5 by from QUICK AND EASY DID THE JOB FOR ME. NO COMPLAINTS....GOT A REFUND.
Date published: 2022-04-15
Rated 5 out of 5 by from Super easy to work with Been a Turbotax user for 11 years and I have always been satisfied with the simple way it guides you through your taxes.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1500