TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 5 out of 5 by from Turbo Tax is great I have been using it for many years and I have always been satisfied with it
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is extremely easy to use My personal tax situation for 2020 was moderately complex. That being said, TurboTax made my tax-filing experience as simple and as complete as could be reasonably expected.
Date published: 2021-05-14
Rated 5 out of 5 by from Any Monkey could figure it out!! Thank You for being easy to navigate! Works very well!
Date published: 2021-05-14
Rated 4 out of 5 by from First timer-schedue c LLC I was very confused and nervous after googling and trying to figure what /how do I begin doing my schedule c . I made sure I did my prep with all my receipts and necessary paperwork and a profits/loss worksheet was a life saver ( printed earlier off line). Once I got started it was pretty straight-forward and painless.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo task is Awesome exceptional service, easy to prepare tax returns online with Turbo tax. I will definitely recommend to anyone.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo tax is awesome product, easy to use Turbo tax is awesome product, easy to use. I have been using it for 20 years.
Date published: 2021-05-14
Rated 5 out of 5 by from very intuitive and step by step Really liked its feature. Step by step tax guidance and explanation.
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX is GREAT!!! I've been using TurboTax for 8 years. This year was my first using the option to have live help. It was an awesome experience. Truly knowledgeable helpful CPA folks.
Date published: 2021-05-14
Rated 1 out of 5 by from Better to do manually or use CPA Turbo tax filing is not easy if you have complex return, not using next time.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is *almost* awesome User interface complaint ... in the "Errors were found in your return" process, the prompts say "an entry is required" but there is absolutely no context of what that line means. There really should be a link to pop up the section of the form in question. (Or... take me back to the "EasyStep" prompt that should have explained what was needed in the first place.) e-filing ... my e-file was rejected by the IRS because I didn't have an IPPIN. I didn't even know the IRS expected me to have an IPPIN. But after going through the IRS process to request a PIN and "Fixing" my return in TurboTax to fill in the number, TurboTax did not let me e-file again. The "Validation" step failed with "Duplicate social security number detected. A return has already been filed for this SSN." Duh! I tried two days ago and it was rejected, and *you* told me it was rejected. So *You* should know that this filing is not redundant. Live help representatives were very kind and tried to be helpful. Their theory was that it was the IRS site that was complaining about a duplicate filing, so it *might* not be a TurboTax issue. But if that is really the case, then TurboTax's error message should be very explicit: "Your return cannot be accepted because the IRS is reporting that a return has already been filed for this SSN." End result is the same, but making the reason clear would keep me from getting mad at TurboTax. In the end though, we could not take advantage of e-filing (and had to request a refund of the state e-filing fee that we had paid two days earlier) and print out paper to file by mail. So while filling out the return itself was relatively painless, filing was a lot more trouble than it should have been.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1381
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great I have been using it for many years and I have always been satisfied with it
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo Tax is extremely easy to use My personal tax situation for 2020 was moderately complex. That being said, TurboTax made my tax-filing experience as simple and as complete as could be reasonably expected.
Date published: 2021-05-14
Rated 5 out of 5 by from Any Monkey could figure it out!! Thank You for being easy to navigate! Works very well!
Date published: 2021-05-14
Rated 4 out of 5 by from First timer-schedue c LLC I was very confused and nervous after googling and trying to figure what /how do I begin doing my schedule c . I made sure I did my prep with all my receipts and necessary paperwork and a profits/loss worksheet was a life saver ( printed earlier off line). Once I got started it was pretty straight-forward and painless.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo task is Awesome exceptional service, easy to prepare tax returns online with Turbo tax. I will definitely recommend to anyone.
Date published: 2021-05-14
Rated 5 out of 5 by from Turbo tax is awesome product, easy to use Turbo tax is awesome product, easy to use. I have been using it for 20 years.
Date published: 2021-05-14
Rated 5 out of 5 by from very intuitive and step by step Really liked its feature. Step by step tax guidance and explanation.
Date published: 2021-05-14
Rated 5 out of 5 by from TURBO TAX is GREAT!!! I've been using TurboTax for 8 years. This year was my first using the option to have live help. It was an awesome experience. Truly knowledgeable helpful CPA folks.
Date published: 2021-05-14
Rated 1 out of 5 by from Better to do manually or use CPA Turbo tax filing is not easy if you have complex return, not using next time.
Date published: 2021-05-14
Rated 4 out of 5 by from TurboTax is *almost* awesome User interface complaint ... in the "Errors were found in your return" process, the prompts say "an entry is required" but there is absolutely no context of what that line means. There really should be a link to pop up the section of the form in question. (Or... take me back to the "EasyStep" prompt that should have explained what was needed in the first place.) e-filing ... my e-file was rejected by the IRS because I didn't have an IPPIN. I didn't even know the IRS expected me to have an IPPIN. But after going through the IRS process to request a PIN and "Fixing" my return in TurboTax to fill in the number, TurboTax did not let me e-file again. The "Validation" step failed with "Duplicate social security number detected. A return has already been filed for this SSN." Duh! I tried two days ago and it was rejected, and *you* told me it was rejected. So *You* should know that this filing is not redundant. Live help representatives were very kind and tried to be helpful. Their theory was that it was the IRS site that was complaining about a duplicate filing, so it *might* not be a TurboTax issue. But if that is really the case, then TurboTax's error message should be very explicit: "Your return cannot be accepted because the IRS is reporting that a return has already been filed for this SSN." End result is the same, but making the reason clear would keep me from getting mad at TurboTax. In the end though, we could not take advantage of e-filing (and had to request a refund of the state e-filing fee that we had paid two days earlier) and print out paper to file by mail. So while filling out the return itself was relatively painless, filing was a lot more trouble than it should have been.
Date published: 2021-05-14
All TurboTax® Offerings Reviews - Page 1381