TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Tops Suzana was so responsive to our situation and was awesome to work with.
Date published: 2021-05-12
Rated 1 out of 5 by from TOO Expensive I believe turbo tax is way to expensive. I paid $150.00 to get them done when I could have brought them in somewhere for $30-$60.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and efficient filing process Saves time and ease of filing is great for individual payers
Date published: 2021-05-12
Rated 3 out of 5 by from Bad taste in mouth I've used the free version three or four years in a row, this year was told I needed to use the $60 version to claim an optional $60 credit. I shrugged and went forward with it, thinking it an inconvenience but I wanted to see what the paid version had to offer. Turns out it cost $60 for federal, PLUS $50 for EACH of the two state forms I needed to file; paying $160 to claim a $60 credit makes me feel swindled, particularly because the real cost wasn't revealed until it was too late for me to go back and NOT claim the optional credit.
Date published: 2021-05-12
Rated 5 out of 5 by from Marvin was great I have used Turbo Tax for years, but this is the first time I used a Tax expert. He made it easy, and saved me money.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is pretty good Turbo tax for the most part is intuitive. Some of the more complex forms are a bit ardous to navigate (eg - form 1116, form 1095, etc.)
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax! Everything went smoothly and the help amazing.. It was a pleasure to use as always.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Live Help is Great Hit a snag, but live help was great. The phone agent was thoughtful, pleasant, and thorough.
Date published: 2021-05-12
Rated 5 out of 5 by from Great Quick and easy, suggestion boxes for questions you may have. Very Helpful!!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax 2020 is excellent. The software did everything I needed. Price is fair, service and interface is excellent.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1358
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Tops Suzana was so responsive to our situation and was awesome to work with.
Date published: 2021-05-12
Rated 1 out of 5 by from TOO Expensive I believe turbo tax is way to expensive. I paid $150.00 to get them done when I could have brought them in somewhere for $30-$60.
Date published: 2021-05-12
Rated 5 out of 5 by from Easy and efficient filing process Saves time and ease of filing is great for individual payers
Date published: 2021-05-12
Rated 3 out of 5 by from Bad taste in mouth I've used the free version three or four years in a row, this year was told I needed to use the $60 version to claim an optional $60 credit. I shrugged and went forward with it, thinking it an inconvenience but I wanted to see what the paid version had to offer. Turns out it cost $60 for federal, PLUS $50 for EACH of the two state forms I needed to file; paying $160 to claim a $60 credit makes me feel swindled, particularly because the real cost wasn't revealed until it was too late for me to go back and NOT claim the optional credit.
Date published: 2021-05-12
Rated 5 out of 5 by from Marvin was great I have used Turbo Tax for years, but this is the first time I used a Tax expert. He made it easy, and saved me money.
Date published: 2021-05-12
Rated 4 out of 5 by from Turbo tax is pretty good Turbo tax for the most part is intuitive. Some of the more complex forms are a bit ardous to navigate (eg - form 1116, form 1095, etc.)
Date published: 2021-05-12
Rated 5 out of 5 by from Love Turbo Tax! Everything went smoothly and the help amazing.. It was a pleasure to use as always.
Date published: 2021-05-12
Rated 5 out of 5 by from Turbo Tax Live Help is Great Hit a snag, but live help was great. The phone agent was thoughtful, pleasant, and thorough.
Date published: 2021-05-12
Rated 5 out of 5 by from Great Quick and easy, suggestion boxes for questions you may have. Very Helpful!!
Date published: 2021-05-12
Rated 5 out of 5 by from TurboTax 2020 is excellent. The software did everything I needed. Price is fair, service and interface is excellent.
Date published: 2021-05-12
All TurboTax® Offerings Reviews - Page 1358