TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from amazing software great software with great resources. very happy customer
Date published: 2022-10-16
Rated 5 out of 5 by from Best Tax Software In Town I've been using TurboTax for years. Easy to use, intuitive, and up to date.
Date published: 2022-10-16
Rated 5 out of 5 by from it was so easy it was so easy. helped me figure out which forms and everything!
Date published: 2022-10-16
Rated 3 out of 5 by from Kept getting rejected They need direct link to irs to help retrieve info needed for paying customers
Date published: 2022-10-16
Rated 2 out of 5 by from Good Product but too much nickel and dime Product is okay, and unfortunately necessary in most situations, but the constant additional fees (e-filing fee in addition to state tax fee?!?) makes me want to chose a different provider when my taxes are simpler next year
Date published: 2022-10-16
Rated 5 out of 5 by from Customer Service Is The Best Every rep I've spoken with is top notch with service and master at their trade!
Date published: 2022-10-16
Rated 5 out of 5 by from Great App for Filing Taxes Great experience preparing and filing my taxes, for both Federal and State.
Date published: 2022-10-16
Rated 1 out of 5 by from E-File failed E-file. Email from TurboTax stated that the TurboTax software would tell me what was wrong. The software only told me that it was rejected. It asked me to re-check my AGI from the previous year which I did - no change required.
Date published: 2022-10-16
Rated 5 out of 5 by from it is very good it walks me thru everything and ask the right questions
Date published: 2022-10-16
Rated 3 out of 5 by from difficult program Difficult to use. Bought Turbo Tax home and business as well as turbo tax business. In uploading confusion with sign in. Turbo tax wants to put everything into an intuit account but difficult to keep different programs separate. Very annoying to keep getting a sign in page that tries to sell on line products when you have already bought CD from Costco- that gives instructions on online download. Could not find any way of accessing an online or phone help using the program. I think that intuit is trying unsuccessfully to coordingate many different products and repetitively sell their products. Minimal telephone or online support.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 122
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amazing software great software with great resources. very happy customer
Date published: 2022-10-16
Rated 5 out of 5 by from Best Tax Software In Town I've been using TurboTax for years. Easy to use, intuitive, and up to date.
Date published: 2022-10-16
Rated 5 out of 5 by from it was so easy it was so easy. helped me figure out which forms and everything!
Date published: 2022-10-16
Rated 3 out of 5 by from Kept getting rejected They need direct link to irs to help retrieve info needed for paying customers
Date published: 2022-10-16
Rated 2 out of 5 by from Good Product but too much nickel and dime Product is okay, and unfortunately necessary in most situations, but the constant additional fees (e-filing fee in addition to state tax fee?!?) makes me want to chose a different provider when my taxes are simpler next year
Date published: 2022-10-16
Rated 5 out of 5 by from Customer Service Is The Best Every rep I've spoken with is top notch with service and master at their trade!
Date published: 2022-10-16
Rated 5 out of 5 by from Great App for Filing Taxes Great experience preparing and filing my taxes, for both Federal and State.
Date published: 2022-10-16
Rated 1 out of 5 by from E-File failed E-file. Email from TurboTax stated that the TurboTax software would tell me what was wrong. The software only told me that it was rejected. It asked me to re-check my AGI from the previous year which I did - no change required.
Date published: 2022-10-16
Rated 5 out of 5 by from it is very good it walks me thru everything and ask the right questions
Date published: 2022-10-16
Rated 3 out of 5 by from difficult program Difficult to use. Bought Turbo Tax home and business as well as turbo tax business. In uploading confusion with sign in. Turbo tax wants to put everything into an intuit account but difficult to keep different programs separate. Very annoying to keep getting a sign in page that tries to sell on line products when you have already bought CD from Costco- that gives instructions on online download. Could not find any way of accessing an online or phone help using the program. I think that intuit is trying unsuccessfully to coordingate many different products and repetitively sell their products. Minimal telephone or online support.
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 122