TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is still great! I had problems with this year's taxes. I had difficulty downloading my purchased software, due to not finding a system that would accept it. Additionally, I couldn't get answers as well as I used to in the past. I had a hangup with one form that just wouldn't let me continue. It was probably a user- error-I probably hit Yes to something that should have been No, but I couldn't figure it out. Even going to Forms didn't help. But, overall, it is still a great system! Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, Peasy, Lemon-Squeezy The quickest and most trustworthy way to file my tax returns year after year!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax/USAA USAA and Turbo Tax must get better in the future when trying to work together offering military discounts.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better each year It really helped this year. I will recommend TurboTax.
Date published: 2021-05-16
Rated 4 out of 5 by from User since the beginning I've been using TurboTax since the beginning. It's gotten easier to use every year. In the beginning, you filled out actual tax forms. Now, you simply answer questions and the forms are automatically populated. I had a difficult time with the support function. I couldn't find how I was to frame my questions nor where to look.
Date published: 2021-05-16
Rated 3 out of 5 by from TURBOTAX FOR SOME REASON MY STATE IS REJECTED. i have resubmitted.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good I would have given a 5 star but I don't like the fact that I have to pay $25.00 to file my Alabama Return.
Date published: 2021-05-16
Rated 5 out of 5 by from great tax expert help. great tax expert help. Received help from Tax experts all the way until the tax is filed.
Date published: 2021-05-16
Rated 1 out of 5 by from hidden charges i got through the entire process seemingly issue free, and as soon as i went to finalize and transmit my tax forms they charged me over $100 for a “lifetime learning credit”. absolute crap.
Date published: 2021-05-16
Rated 4 out of 5 by from Stimulus not covered till review Spent inordinate amount of time tracking down the $300 charitable add with the standard deduction. This should have been covered in the deductions section. Similarly adjustments to past stimulus payments was not addressed till the final review section.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1041
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is still great! I had problems with this year's taxes. I had difficulty downloading my purchased software, due to not finding a system that would accept it. Additionally, I couldn't get answers as well as I used to in the past. I had a hangup with one form that just wouldn't let me continue. It was probably a user- error-I probably hit Yes to something that should have been No, but I couldn't figure it out. Even going to Forms didn't help. But, overall, it is still a great system! Thank you.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy, Peasy, Lemon-Squeezy The quickest and most trustworthy way to file my tax returns year after year!
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax/USAA USAA and Turbo Tax must get better in the future when trying to work together offering military discounts.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax gets better each year It really helped this year. I will recommend TurboTax.
Date published: 2021-05-16
Rated 4 out of 5 by from User since the beginning I've been using TurboTax since the beginning. It's gotten easier to use every year. In the beginning, you filled out actual tax forms. Now, you simply answer questions and the forms are automatically populated. I had a difficult time with the support function. I couldn't find how I was to frame my questions nor where to look.
Date published: 2021-05-16
Rated 3 out of 5 by from TURBOTAX FOR SOME REASON MY STATE IS REJECTED. i have resubmitted.
Date published: 2021-05-16
Rated 4 out of 5 by from Pretty Good I would have given a 5 star but I don't like the fact that I have to pay $25.00 to file my Alabama Return.
Date published: 2021-05-16
Rated 5 out of 5 by from great tax expert help. great tax expert help. Received help from Tax experts all the way until the tax is filed.
Date published: 2021-05-16
Rated 1 out of 5 by from hidden charges i got through the entire process seemingly issue free, and as soon as i went to finalize and transmit my tax forms they charged me over $100 for a “lifetime learning credit”. absolute crap.
Date published: 2021-05-16
Rated 4 out of 5 by from Stimulus not covered till review Spent inordinate amount of time tracking down the $300 charitable add with the standard deduction. This should have been covered in the deductions section. Similarly adjustments to past stimulus payments was not addressed till the final review section.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1041