TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Getting Bigger Refund than Competitor I'm getting $500 MORE in refund than with competitor I used last year. I jumped over to Turbo Tax this year due to the problem with submitting my return by E-file (they can't get it to go through and expect me to paper file!) Hoping this E-file goes through smoothly. If so, I'm not going back for these two reasons alone
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Very easy program to navigate easy to follow instructions given by program
Date published: 2021-02-23
Rated 4 out of 5 by from User friendly guidance The online service is very user-friendly and provides helpful information when looking for eligible tax deductions and credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awsome. I have been using this for years and love it also and love the fact of having a pro to help it is well worth it.
Date published: 2021-02-23
Rated 1 out of 5 by from My Last Year Filing With TurboTax Charged $120 to file federal and 2 state taxes. Absolutely ridiculous price model when H&R Block allows you to file for 60$ total, no matter how many states you file.
Date published: 2021-02-23
Rated 2 out of 5 by from Gets You Through It, Tries to Upsell You Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome! It was very easy! I use this every year to get the most from my return!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use; easy to understand; and helpful advice is wonderful!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Quick and easy! Not a lot to it but takes a little bit of time so be prepared.
Date published: 2021-02-23
Rated 2 out of 5 by from 2020 version after Feb update still has bugs Last year, I lost my saved return file after updating the software. I had to manually enter all of the information AGAIN. This year the Schedule c form cannot delete blank items transferred from last year return and deleted. I talked with your customer service and she tried to hang up before my problems were solved. Need to improve her knowledge and skills.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1025
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Getting Bigger Refund than Competitor I'm getting $500 MORE in refund than with competitor I used last year. I jumped over to Turbo Tax this year due to the problem with submitting my return by E-file (they can't get it to go through and expect me to paper file!) Hoping this E-file goes through smoothly. If so, I'm not going back for these two reasons alone
Date published: 2021-02-23
Rated 5 out of 5 by from Very easy to navigate Very easy program to navigate easy to follow instructions given by program
Date published: 2021-02-23
Rated 4 out of 5 by from User friendly guidance The online service is very user-friendly and provides helpful information when looking for eligible tax deductions and credits.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awsome. I have been using this for years and love it also and love the fact of having a pro to help it is well worth it.
Date published: 2021-02-23
Rated 1 out of 5 by from My Last Year Filing With TurboTax Charged $120 to file federal and 2 state taxes. Absolutely ridiculous price model when H&R Block allows you to file for 60$ total, no matter how many states you file.
Date published: 2021-02-23
Rated 2 out of 5 by from Gets You Through It, Tries to Upsell You Hard to get help unless you get "upgrades" into MAX/Premier, etc. I even purchased Deluxe but it still couldn't help me file all of my forms. It offered to upgrade me into a higher tier of TurboTax where it can handle that form. I didn't want to pay so it didn't let me e-file, thus had to print out my form and now am sending it through mail.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is awesome! It was very easy! I use this every year to get the most from my return!
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use; easy to understand; and helpful advice is wonderful!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Quick and easy! Not a lot to it but takes a little bit of time so be prepared.
Date published: 2021-02-23
Rated 2 out of 5 by from 2020 version after Feb update still has bugs Last year, I lost my saved return file after updating the software. I had to manually enter all of the information AGAIN. This year the Schedule c form cannot delete blank items transferred from last year return and deleted. I talked with your customer service and she tried to hang up before my problems were solved. Need to improve her knowledge and skills.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1025