Rated 3 out of 5 by NHFL Long Time User Disappointed
I have been a user of Turbo Tax since it was introduced in the 80's as a DOS product. A few years ago I was disappointed when you put in a provision that the return could only be printed from the computer that the software was installed on. You quickly backed away from that move. Now with this years product you try to pull a fast one again that you had to back away from.
Next year I will not buy your product if there are any surprises.
Pretty sad outlook from a LONG TIME USER!!
April 3, 2015
Rated 4 out of 5 by Turbotaxuser59 Good product
I have used TurboTax for many years and have found it to be a reliable and easy to use product. I was VERY disappointed to find that the Deluxe version I used for so long was suddenly downgraded by having investment forms removed. I don't have a lot of investments and even though I got a free *upgrade*, I will now be required to pay more next year for the Premier version for the one form I need to use - or change to a different product or service. This does not delight me at all.
February 5, 2015
Rated 1 out of 5 by JWWY 2014 was not as Good as 2013 turbo tax
Unable to import "its Deductible" or print for my records
Sale of land and the 1099S section was very UNCLEAR
Turbotax kept asking me for a financial institution and account number and a 1099B which I did not receive because I received a 1099S SALE of Property
There was absolutely no Guidance on imputing this form 1099S nor any Guidance on land improvements deductions as I had the Land cleared to be more attractive for sale.
I still have not resolved either issue
February 27, 2015
Rated 5 out of 5 by pbirch Taxes done quickly
Turbo Tax does a great job of walking me through each of the areas of a tax return. If I'm not sure if something applies to me or not, there is usually a link to click on that will explain it more thoroughly. Also, the search feature was easy to use and took me directly to the answers to questions I had. Some of the questions get a little repetitive, but it is better to double check than take a chance on missing something. Overall, my experience with Turbo Tax has been very good.
February 5, 2015
Rated 5 out of 5 by kk0315 Easy as 1,2,3
This is so easy to do . Just input your info and they do the rest. We have been using turbo tax for years. Always easy. One year i had a question about the results. I did my taxes and redid them. The results just didn't seem right. They seemed really off. I took our taxes to one of the local tax people. I paid these people quite a bit just to have them give me the same results that I had already gotten when I did them myself. I took them home and never questioned Turbo Tax again.
February 11, 2015
Rated 5 out of 5
by cactuscandy Won't "TAX" Your Nerves!
The 2014 TurboTax Program (I use Premier) seemed superior to prior editions which I thought were great. Using the step-by-step feature, I breezed through all of the complicated forms (especially regarding our rental property) and was ready to file before I knew it. It was so easy that when I got to the end I was concerned I missed something -- but when the program performed the accuracy check, and it came back 100%, I was able to file my returns with confidence. Thank you Intuit!
February 8, 2015
Rated 5 out of 5 by Gotmorethisyear Great product!
I have used Turbo Tax since 2009 and find the product very easy to use. It walks you through your taxes with easy to answer questions. I used to use H&R Block (where the tax preparer input my info into a software program). I can do that myself and save money by using Turbo Tax. Every deduction is found. I also like that it compares your taxes from year to year! This actually helped me find a huge deduction that I almost forgot to include this year!! Added 1500 to my refund! Yay!!
February 22, 2015
Rated 2 out of 5 by averagebloke Not near as good as previous years
I believe that with the cost of Turbo Tax, they should provide answers to questions, instead of having to go to the community for help. They could have a hotline either by phone or online to provide some direct help to their customers. I think Turbo Tax has gone downhill, especially the last couple of years. I have used Turbo Tax for years & have noticed the difference. Also some of the forms in previous years were missing in this years turbo tax & they charged extra to get them.
March 14, 2015
Rated 4 out of 5 by SFCMommy TurboTax Makes Filing Your Taxes Fast and Easy
I was annoyed this year to pay substantially more to get Schedule D...the last year I needed Schedule D! Even with the $25 rebate, which was a nice gesture on TurboTax's part, I was still annoyed. But since I used TurboTax last year with great success, I did not want to re-learn another software program. I'll read the software box carefully next year. If necessary, I'll buy another program. Bottom line, though, TurboTax is fast, easy, and reassuring that my taxes were done right.
March 21, 2015
Rated 5 out of 5 by Title26 Efficient and thorough
I've used TurboTax for many years. I have probably a moderately complicated tax situation and can't really imagine doing my taxes without it. It has on occasion found credits or deductions I'm sure I would have missed. I appreciate that the program gives options for the user to skip or drill down or jump to a form. I'm a long time Mac user so my greatest fear is Intuit does to TurboTax what they did to Quicken. Bottom line: I'd readily recommend TT to anyone who has to pay taxes.
March 22, 2015
Rated 3 out of 5 by qwerty9 Health care Verification Questions
My young adult children used turbo tax to file.
Concerning health care:
Even though they were listed as dependents on my taxes.
The health care question did not ask if they were covered under my my heath care. it only asked if they were covered by their employer or if they purchased health care options as required by law.
In their case it was not any of turbo tax choices.
Even though they do not have full time jobs they chose by employer since they are covered under my employer
March 27, 2015
Rated 2 out of 5 by wool25ab 2014 Tax Returns
Instructions to correct errors on MLP K-1 entries are very confusing. Instructions refer me to the data entry on various Federal forms, rather than telling me to correct the data that I entered during the data entry process. Also, entering MLP sale information is confusing; descriptions used by Turbo Tax do not match descriptions typically used on the K-1s.
I would not recommend Turbo Tax to anyone who has MLP K-1s, without advising them how difficult entering that data will be.
March 31, 2015
Rated 5 out of 5 by Keybloke VITA Volunteer
I have used TurboTax from its earliest days and it gets better every year. Changes are usually very intuitive and not hard to follow. I am a Volunteer Income Tax preparer in our library, using the IRS supplied Taxwise software. TurboTax is much easier to use. If there is a way to download financial institution on Taxwise it is not part of the IRS training and is not obvious in any way. It is a feature Taxwise should adopt for ease of use, speed and accuracy. TurboTax is way ahead.
April 7, 2015
Rated 5 out of 5 by RonB0123 Another Great Year Filing with TurboTax
TurboTax is the best tax preparation software I've ever used, and it gets better every year. The design of the software, where it asks clear questions to guide the user to input data in the correct place, is without a doubt its' best feature. Even someone who is not well-versed in tax preparation can prepare a tax return as well as an expert can.
I used the TurboTax Premier edition, for Investments and Rental Property. This edition makes it very easy to enter complex investment sales, gains and losses. It also tracks losses and other factors which roll over to subsequent years. It would be a nightmare to track these investments without this excellent software package.
April 15, 2015
Rated 3 out of 5 by Geezer38 Fool Me Once
Even though TT pulled back the buy up to Premium subterfuge, I still accepted Tax Cut's offer of a free software download and was pleasantly surprised to find that it was able to import my 2013 data from TT and that it could import my financial data from Fidelity and Vanguard. The user experience with Tax Cut was not quite as user friendly as TT, but it's good to know that Tax Cut Deluxe + State will do everything that I need to do without having to pay up for the Premium version.
April 5, 2015
Rated 2 out of 5 by Syed2 DIY person
I use Turbo Tax to file my takes. I print out form. Do not submit it online because every day there is a hacker hacking peoples data, so I do it old fashioned way, print it and mail it.
I would give it 5 star rating if it has local city tax forms also. Turbo tax does the forms and do not even bother to inform you that you that it has NOT done your local city tax form. If you are not aware of this fact, you will end up with a notice that you have not filed your local city taxes :(
March 8, 2015
Rated 2 out of 5 by swf2014 Lukewarm...
Many of the import items did not work in this year's product. I was forced to key in over 100 financial transactions and redo my It's deductible because it quit working. Also needed an additional state for my daughter that is in college. It is ridiculously expensive to purchase an additional state after already purchasing the premier product. I have used TurboTax for years and have been pleased. This year was a nightmare. I will definitely investigate other products in the future.
March 8, 2015
Rated 5 out of 5 by EyeDidIt Tax Preparation Simplified
Turbo-Tax takes the guess work out of tax preparation. You collect and assemble the data, then follow the Step-by-Step system to fill-in your tax forms. The data is automatically placed on the correct form. You can easily switch from the questionnaire to the appropriate IRS Tax Form to confirm that the data is incorporated correctly. The program gives you instant feedback on the impact your data input had on your overall tax bill - whether it resulted in an amount due or a refund.
March 9, 2015
Rated 5 out of 5 by FanHI Fixed the goof
I have used TurboTax for years and trust it to accurately and economically prepare my taxes. When you realized that your customers were not going to like the changes you made to Deluxe this year, you promptly accepted the responsibility and repaired the damage. Even your retail vendors like Costco stepped up to make sure that customers understood the steps you had to taken. You can't ask more of a company. The automatic free upgrade to Premier was seamless. I'll be back next year!
March 14, 2015
Rated 5 out of 5 by wendywe Simple, easy and relatively fast
The software was very easy to use, since I was a Turbo Tax customer last year getting the previous year's information imported was very simple. the software asked questions and then walked me through the process. I was able to stop and save my return to go find other documents and come back right where I left off.
One suggestion for improvement, after asking the questions it would be nice to get a list of additional documents to collect to finish the return in a single session :)
March 22, 2015
Rated 5 out of 5 by SteveMpls makes it so easy
I've been using Turbo Tax for years, hooked by the transfer of previous year records, download of data, its search for all the necessary information and possible problems and deductions, etc., etc. In this first year of retirement, I thought I might have to go to a tax professional to help with the new factors -- withdrawal from retirement accounts, Social Security, etc. -- but that too was handled effortlessly, with a lot of advice about arcane rules that increased my confidence.
March 29, 2015
Rated 4 out of 5 by RudiW Almost Perfect...
This is the third year I've used a TurboTax product to do my taxes. It is the easiest and most comprehensive tax prep software I've used. I intend to keep using it in the future.
My only criticism is that when it says "checking for missing information" the program doesn't actually check everything. For example, missing information regarding a dependent care provider wasn't caught and my initial return was rejected. I eventually found what was missing and refiled without incident.
March 29, 2015
Rated 5 out of 5 by KDH6 Great product
Been a Turbo Tax user for 12 years. This software is easy to use and extremely stable. In all the time I've used it I've never had a software problem. The interface is logical and easy to follow. I can click on links to research an issue if I want more information but I can also just follow the on-screen prompts. My only minor complaint is that many screens have one or two questions and it would seem quicker to be able to move through multiple items on one screen rather than having to move through multiple screens.
April 13, 2015
Rated 4 out of 5 by SkyeDad Long Time User of TTax
I have used TTax since the DOS versions (15+ years?) and find that it handles all of my tax issues including brokerage transactions, retirement income, rental property, etc.
However, it seems that for some years, while TTax will allocate rental property income and expenses according to my percentage of ownership, it does not allocate depreciation in a similar way. It appears to give me 100% of depreciation regardless of the % of ownership. Forum comments have confirmed this. Messy.
April 9, 2015
Rated 3 out of 5 by JohnnyLK Confusion with Turbo Tax
As everyone knows, changes that come without proper clarification cause much frustration and anxiety. When I discovered that TT would not allow me to list 1099-B, I thought I had bought the wrong thing. Then TT came to my rescue by offering the free upgrade to TT Premiere. This might have easily solved the problem, but I could not reach the TT website on my computer, so I had to use another computer. However, I can't blame TT for that. Something about my computer was limiting which web sites I could visit.
April 13, 2015
Rated 5 out of 5 by HRNerd Better and Easier Than Ever to Use!
Same great format with some added perks.
I like how easy Turbo Tax has made the health care section. A few clicks of a button and I was done. A friend told me she tried the paper forms and gave up.
Your explanation that the HSA contributions labeled as "employer contributions" also included the employee contributions was a life saver. I was concerned my company had messed up my W-2 but after reading your explanation, which included some humor, I had no more worries.
April 9, 2015
Rated 5 out of 5 by fgcalligrapher Done in record time!
Once again, as a long time user of Turbo Tax, the time taken to prepare and file my taxes for 2014 was very quick and a good use of my time. I find that recording certain items such as prescription costs when I get them and recapping medical and volunteer mileage every month saves time when it comes to doing the actual tax return. As usual, easy to follow instructions and helpful ways of calculating other items such as charitable deductions. Thanks once again for a quality product!
April 2, 2015
Rated 4 out of 5 by Futurist Got it done and learned more about tax system
Most everything in TurboTax is straight forward, except the medical deductions. What is lacking is a clear understanding of the type of accounts. The explanations don't make the distinctions completely clear.
In my case I have a Retired Medical Account which was not covered. I had to call the insurance company and was told there were no tax implications requiring a 1099 for the draws I made. Since this account paid the submitted bills I did not claim medical expenses on my return.
February 26, 2015
Rated 3 out of 5 by bigwigg not too happy with the deluxe turbo tax
bought the deluxe per one of your employees to do 1099-misc on royalty but the deluxe would not let me do it--said i needed to upgrade to the premium. i called linda o'conner and she went ahead and upgraded me with no $30 fee. I hope i do not have to use the premium next year. we have always used the classic before this year and we can't anymore. this is very frustrating and was a hassle. i would like the 1099-misc for oil royalties back on the classic like it was last year. Thanks
February 28, 2015
Rated 2 out of 5 by dw98 payment issue
I have been a long time Deluxe user and my status and income categories have not changed but I was forced to upgrade, for free, to Premier. When trying to pay on my Mac I couldn't get a payment screen for either the upgrade or e-filling state fee. Kept getting a "payment session has timed out" screen. Took nearly two hours to get through these issues for me and my son. Luckily your phone service agents are pleasant and helpful, or my experience would move me to a different product.
February 7, 2015