Rated 3 out of 5 by TaxUSA Good, but improve Deductions section
Make state tax deductions & business office space deductions more apparent throughout the step-by-step process.
Also, warn users the mortgage interest deductions have been applied. When I entered the mortgage interest deductions, the amount owed shown at the top of the software window did not change. This was confusing and made me feel there was a bug in the software that failed to apply the mortgage interest deduction which is of huge importance to tax payers.
April 13, 2015
Rated 4 out of 5 by ScubaJan Finally Done!
I needed lots of help completing the investment section because I sold stocks. Unfortunately, I inherited them and the 1099-B did not give all of the information because of the age. I had a hard time figuring this part out. TurboTax really wasn't helpful in this regard. Everything else federal was good. I needed to file a state return to recoup withholding taxes because I no longer lived in the state. It took me 30 minutes to figure out how to complete the form.
March 23, 2015
Rated 5 out of 5 by Snetz Final version I obtained worked well
Picked up the Deluxe Version I have used for years now. Haven't needed the Home & Business for a long time. Found out it no longer handled stock sales. Hadn't installed it yet and took it back and traded it for the Premier version. Newspaper article tipped me off the the change. Difference was only $15.00 at Sams (sale still on).
Have always been very pleased with TurboTax.
Wish you had announced that you would upgrade to the new version before I exchanged it.
February 27, 2015
Rated 4 out of 5 by 70red70 easy
It is quick and easy to use. It leads you through everything with easy to understand questions and examples so you know if you need to enter something or skip it. It finds the address of charities you may have donated to, it shows the prior year values so you can see that you may have missed something.
It doesn't carry the credit card or bank information from federal to state to be used for return or payment. They charge an additional $25 to file State returns.
April 5, 2015
Rated 5 out of 5 by Charlie2113 Ease of mind.
Turbo Tax always eases my mind that I'm filing the most accurate Tax Returns possible, whether a refund or tax payment is due. I ended up owing this year, however Turbo Tax was able to find deductions I didn't think applied to me, therefore I owe less than anticipated.
Even though I have to pay this year, I'm confident that my return is as accurate as any professional could have completed, and for about 1/3 of the preparation fees.
Thank you Turbo Tax!
April 15, 2015
Rated 2 out of 5 by LuckyCat75 Used to be simpler to use. Consider alternatives.
It is annoying that the physical product in stores is cheaper than buying the same electronic product from the website. Who uses CD/DVD's anymore?
Had to upgrade to Premier for $30 more since Deluxe won't work for selling your home.
Software has some glitches. On state return got into a circular loop where refund changed every time it was revisited without changing inputs.
Some questions are becoming so detail specific you might as well hire a tax accountant.
March 7, 2015
Rated 4 out of 5 by SneakyPete1 TurboTax 2014 very straight forward
TurboTax 2014 was my second year of using this product. Overall I was very pleased. Everything went fairly smooth with a few exceptions.
1. It would not import from Quicken unless Quicken was currently open.
2. 2-3 numbers in the 2013 column did not match the actual 2013 numbers for comparison.
3. Mistakenly entered land rental income as Farm Income and could not change the amount to zero. After research found I had to delete Schedule F form-a little concerning.
April 8, 2015
Rated 4 out of 5 by planecrafty Old Turbo Taxer
I love the convenience of Turbo Tax.
I do not like the trimming down of forms from one year to the next that makes me have to buy Premium instead of Deluxe.
I do not like to pay 19.95 to file a state return but it's a real pain to skip the e-file. This could be a lot simpler. Once you find the 'File by Mail' it's easy enough but getting there can be a challenge.
My state refund was $8.00. Doesn't make a whole lot of sense to pay 19.95 to get back eight dollars.
March 9, 2015
Rated 4 out of 5 by WolverineTom My wife passed away in 2014 and I needed to adjust (subtract) amounts of interest and dividends that were paid to her accounts after her death because those amounts will be claimed on the estate account (form 1041). Instead of being able to put an explanatory note directly on Schedule B, I had to make do with "other adjustments". I was able to put the explicit reason in a noted attached to the adjustment amounts, but am not sure these will be visible to the IRS.
April 14, 2015
Rated 4 out of 5 by RW9015 Deluxe to Premier scam
I have been using Turbo Tax to prepare and submit my personal and partnership tax returns for 18+ years. This fiasco of making me spend $33 more to upgrade from the Deluxe version to the Premium version because of a Schedule E bothers me enough that I think I will try a different product other than Turbo Tax next year. Holding my return hostage unless I upgraded was not a prudent or ethical business practice on your part. Why would you do that to loyal customers?
February 13, 2015
Rated 4 out of 5 by Hatethenickname Good, but the premier upgrade scared me
I've used TurboTax for years. This year was very scary when TurboTax decided to drop the forms for sale of stocks and required an upgrade to get it. I purchased the same version I've been using for years, not knowing about this hidden surprise. This made me very untrustful of a tax package I've used for years. I'm glad they offered the upgrade for free and appear to have rescinded the upgrade requirement....but now I'm still wondering about what will happen next.
April 11, 2015
Rated 3 out of 5 by Steve3421 Disappointed with TurboTax missteps
Your software is great but your version changes and price changes are terrible. You must think your customers are stupid not to recognize this for what it is--a substantial price increase. I read somewhere that you are offering a $25.00 rebate but no where on your website have I found the offer. If this is the best TurboTax thinks of its customers, it may be time to move on. And that is really unfortunate because I have been a longtime user and enjoy the product.
March 22, 2015
Rated 4 out of 5 by Cententhal Sometimes the Forms are Easier than the Guidance
A good product, and works quite well. The only area I find difficulties is when doing the K-1 forms, which are a complex mess to any person who gets them. The Easy-Step questions are confusing and I think it would be better for Turbo Tax to just have the user input the form, exactly how it is provided, and have the system convert it to how its needed for tax purposes. I have begun to use the forms view, as it seems to be easier than the Easy-Step on this section.
April 7, 2015
Rated 3 out of 5 by bknnt4hk 2015 form 1040-ES
I was accidentally choose this option in the federal tax filing. When I print out tax file before e-filing, it shows I have to pay federal with held tax on April 2015, June 2015, Sep 2015, and Jan 2016.
I try to cancel this part but I can't cancel it at the time. It took my the whole night to figure out how to cancel it. I even went to turbo tax help but it didn't help.
Finally, I use very simple way to delete all the informations and redo the tax from beginning.
April 7, 2015
Rated 5 out of 5 by Art54 Even The Elderly
85 years old and still a TurboTax user. When you hire another company, you still have to provide all the paperwork. TurboTax allows you to prepare your return and never leave home. By importing last years TurboTax information you are guided without having to recall on your own. The error check is so helpful. Filed electronically and had our refund deposited to our bank account within fifteen days. Awesome! Plan to be around for filing 2015 Returns using TurboTax.
April 19, 2015
Rated 3 out of 5 by JohnCag A little disappointed!
I had to upgrade to the Premier version as I had an Investment Income; I had to call in the purchase and was on hold for 20 minute; then was surprised to learn there was no charge. Also, at the end of the process, I learned about the "hidden fees" for filing state return AND the filing process fees. I have filed with the state before on my own and it was "free". It took a while to do my taxes and I was tired, so I agreed to the "fees" somewhat out of frustration.
March 6, 2015
Rated 5 out of 5 by Missy5ka another painless tax submission
I have used Turbo Tax Deluxe for many years now. I is a great program that makes the tax season seem less intimidating. I help prepare returns for my family members and this program is very accommodating. Asking me significant questions that are applicable to my situation helps the process go quickly. I still tend to go through the questions several times to make sure I haven't forgotten anything, but using this software puts my mind at ease.
Thank you Turbo Tax.
March 14, 2015
Rated 4 out of 5 by Maggie7253Mike Buying the Right Program!
If it is the first time with TurboTax you may have difficulty following the program. EX: Income, do you want to do it yourself, or do you want to import the items. Deductions, almost the same thing. If you go through the program doing the work, I found I did not need to do all of the items. I don't need a preview when I am ready to PRINT the final product. Why was that done? Am I missing something. the KISS method is well known, and I subscribe to this procedure.
March 20, 2015
Rated 5 out of 5 by Rconigliaro Susan and Sabrina
I had some challenges doing my parents returns yesterday and I called the 800 number twice once in the morning and spoke with Susan and once late night and spoke with Sabrina.....both were exceptional and I could not have done the taxes with them...so kind, nice and extremely patient.....my father passed away last year and was confused how to do everything....and thank God for these 2 ladies....they should get a raise..........Great job!!!!!!! THANK YOU..........
March 24, 2015
Rated 4 out of 5
by CemeteryMan Deluxe vs Premier
The interface to import investment info is poor. No step by step and obvious does not reflect the individual vendors/institutions. Your on-line questions and answers are vague and do not really address the questions.
Once you enter a form it is hard to back out of it. There should be an option to eliminate a form. Case I have a schedule K-1 1065 but not a 1065 S I inadvertently entered into the 1065 S form and it plagued me forever until I just deleted the form.
April 11, 2015
Rated 5 out of 5 by Donaldo45 Quick, Easy to Fathom Tax Return
I have used MacIntax and Turbotax since the 1990's without a problem; in fact the programs have consistently made sure I did not forget or overlook potential errors, deductions and information that needed to be corrected. The archival information from year to year in terms of automatic entry of addresses etc. and carried losses are worth the price of the program. Comparison analysis of year to year information is useful for tax strategies for the forthcoming year.
April 5, 2015
Rated 4 out of 5 by DublinDubs Easy Peasy
Zip code for state refund address (2nd half) didn't match the filing instructions address zip code. Saw this problem with previous year's Turbo Tax for 2013 tax year. Also, I think it would help to have the direct deposit information for refund (if any) to come before the prompt to print the file. That way you can save the pdf file with that information included and then print. Threw me for a loop for a few minutes. Other than these two items, everything was fine.
March 26, 2015
Rated 4 out of 5 by Bob1433 Generally, I very much liked Turbo Tax this year. I appreciate the option of being guided through everything or picking and choosing myself what to complete.
A few opportunities for improvement. I bought a second home in 2014, but didn't find that addressed in any questions posed in the interview process. Consequently, I had a couple of difficulties entering information about the new property correctly. Secondly, it is too difficult to override data in the forms.
April 10, 2015
Rated 2 out of 5 by TimEngineer Declining Values
My 2013 taxes and 2014 taxes had the same issues. I was able to do the 2013 taxes with Basic Turbo Tax. This year I had to get Deluxe at the store and then upgrade to Premier because I had a K-1 that the 2013 Basic software handled just fine. Got uncomfortable with Intuit values with all the Quicken upgrades. Stopped using Quicken. I'm very disillusioned with Intuit values now. Why do I keep rewarding them? I'll be looking for other tax software options next year.
March 21, 2015
Rated 5 out of 5 by Karen839011 The Easiest Way To Do Your Taxes
I have been using Turbo Tax for over 20 years and have never had a problem with it. I like the way it can upload investment data from my brokerage firm. It asks questions that clarify my tax situation. There are no glitches. Everything matches my own paperwork when it uploads the information. I also don't have to have last year's return available to do my current year's taxes. It just captures the info from my previous year's entries. It is cost-effective as well.
March 25, 2015
Rated 4 out of 5 by RUW3 It could be BETTER!
Nearly every major part of a return is listed in a group on one page. For instance, when you start on income, there are several items such as W-2, several 1099's etc. Each time you finish with one type of item, you return to the top of the previous screen. By the time you are nearly through you may have had to scroll past most of the screen several times. If you were returned to where you branched to an entry screen, you could just continue up or down as you need.
March 20, 2015
Rated 2 out of 5 by MtnMama228 This was a tough year
I have a Sch D for years - had to pay for the upgrade and ask for credit after the fact. A week later it was changed so people just got it without paying for the upgrade. Bad customer experience all around.
Also, I entered A LOT of item donations in Its Deductible Online and the import into Turbo Tax never worked (I tried it 3 times over 2 weeks). I finally gave up the import and spent HOURS re-keying the donations into Turbo Tax. Another BAD CUSTOMER EXPERIENCE.
March 8, 2015
Rated 4 out of 5 by conservative01 still works great
To avoid going to a tax consultant, the program needs to provide more research.. For example, now laws, highlight area that are normally auditted, etc.
Also ranges for everything. Do not understand why this data is not a regular part of the program.
1. Federal and state averages for fields
2. Averages for income bracket
3. Ranges for all deductions, not just the big categories.
I think I am not getting the best return, but just feel comfortable with the process.
April 12, 2015
Rated 4 out of 5 by nancy7670 Once again--Terrific
I was finally ready to e-file both my Federal and State and thought although I do not like the $25 fee to file my state return I would go ahead and pay it. But when I saw another $40 charge for processing my refund I decided to mail my state return in. To do that required me to go back many steps and get to another part of the program. Not a big deal. I just would have preferred knowing that an additional fee was coming. I am sure this fee is a State of Ohio thing.
April 1, 2015
Rated 4 out of 5 by PCochran Turbotax great for Fed-- lacking for CA state
All the good features of the Federal forms and step by step were lacking at the State tax level. Buttons didn't work, no back buttons to get back to where information was entered originally, and most frustrating was that the imported data from the federal forms was not accessible on the state forms. Not able to make any changes once I got to the state forms. the State forms were asking for details of history of entries made at the Federal level from previous years!
April 13, 2015