TurboTax Online Premier Customer Ratings - Page of Product Reviews
TurboTax Online PremierAverage Customer Rating 4.5467 out of 5
TurboTax Premier is tax preparation software for people with investments and rental property income. Try for FREE. TurboTax is the easy way to prepare taxes online. Choose Easy.
See what people just like you are saying about TurboTax Online Premier 4.5467 (6867 reviews)
Rated 4.5 out of 5 by 6867 reviewers.
Rated 2 out of 5 by Cedenmo You need to address downgrading!! The returns were quick and assuming they're accurate. However, either you can't downgrade or it's too difficult, so I just paid for Premier again....no biggie, but it's the last time I'm using Turbo Tax; I'll just go back to paper and just pay for the postage. January 31, 2014
Rated 2 out of 5 by rkamrhine Charitable donation errors Process went very well until time to e-file. Non-existent charitable donation errors took days to resolve and were extremely frustrating. February 21, 2014
Rated 5 out of 5 by MNgardenermk What a relief! I used Turbo Tax for the past 3 years. Each year gets easier. This year I flew through the steps in about an hour. Everything went so smooth. Each time I am amazed at the refunds I get. January 30, 2014
Rated 5 out of 5 by tabcat Super Easy! Very helpful question box with easy detailed instructions on how to add or delete form or information. Great easy to view screens. Very readable font. Easiest Turbo Tax experience ever! February 16, 2014
Rated 5 out of 5 by KrazyKowboy Turbo Tax Rocks !!! I've used Turbo Tax to file my returns for 10 years and this year was the easiest and fastest ever. The ability to import banking and investment information saves hours of tedious work. February 16, 2014
Rated 5 out of 5 by austa0830 Your TurboTax Case Summary - #408880074 - Edward was very nice and helpful when I called about not getting my discounts, he solved it and apologized stating to allow 3-5 business days to get my credit. April 17, 2014
Rated 5 out of 5 by JAGTHESAG EASY RETURN IT WAS QUICK AND EASY. I'VE BEEN USING TURBO TAX FOR ABOUT 7 YEARS AND THIS IS BY FAR THE EASIEST IT'S EVER BEEN. GREAT LOOK AND FEEL TO THE WEBSITE. VERY INTUITIVE AND USER FRIENDLY. I ACTUALLY ENJOYED THE EXPERIENCE! April 9, 2014
Rated 3 out of 5 by erock1 Don't like some of the Q and A changes I really strugled with linking my work on the tax part of the system to my current and previous years' questions. I thought it was very clunky and difficult to get to the q and a section. Also, I really was frustrated trying to downgrade the program for my sister in law. I accidentally signed her up for Business and Home edition but really only needed the Basic February 3, 2014
Rated 4 out of 5 by TheOnlyChadG Excellent!!! I have been using TurboTax for years and it has been excellent! The software ask all the right questions and in the right order to get my taxes completed and correct the first time. February 4, 2014
Rated 4 out of 5 by WS001 Tax return filing for dummies Federal return could not be easier! My State return did not walk me thru all the fields until i did the check for mistakes audit and then i had to go research the fields on my own. other that that, i love this software! February 7, 2014
Rated 1 out of 5 by gjs0812 Can't even transfer information correctly Last year my state tax payment due was $137 but for some reason Turbo Tax transferred it over as $41. I caught their mistake before I filed & after correcting it saved me $27 in federal taxes. If Turbo Tax can't even do a simple thing like transferring information from last years form correctly, how can you trust anything else it does? This mistake is inexcusable!!! February 23, 2014
Rated 5 out of 5 by Alisen1 Very simply and painless process if you have all of your documents handy. I wass able to stop with my input and all of my records were save until my next session. I would definitelt recommend Turbo Tax to all my friends. April 3, 2014
Rated 5 out of 5 by jobplusbiz super easy this year's walk through is so much easier than past years. easy to use, well organized, and thorough. there are some questions that are tough to answer and seem out of context. April 8, 2014
Rated 4 out of 5 by bscrow Finally Finished! As always, the professional CPA's know their stuff!!! I love this feature and the price I pay for Turbo Tax! This year, I wish there were more navigation tabs visible on the main screen, especially ones getting me to help. February 1, 2014
Rated 5 out of 5 by timyak So Easy This Year I did it thru my bank's website and everything was downloaded and added without me having to search or add new addresses and Tax ID's. This couldn't have been any easier. thanks February 1, 2014
Rated 5 out of 5 by Chuck61 Great job Last year I was a little confused about how and could I e-file. This year it was very easy to follow the instructions and complete the forms. I have been using Turbo for quite a while and this year was by far the easiest to use. March 28, 2014
Rated 5 out of 5 by TheRealTC Simple as a flat rate ;> TurboTax is a great counter point to a flat tax rate. I have used it for years, but my tax situation has changed a few times. TurboTax has made it easy for me to adjust. February 17, 2014
Rated 4 out of 5 by Jace2014 Great Great software...it walks you through all topics to get you a maximum refund...has become pricey somewhat in comparison with competitors..but you get what you pay for! February 6, 2014
Rated 1 out of 5 by CHUCKAPLEY Expensive, Klunky Price for the filing is not revealed until the end. THREE TIMES the price of competing programs. The filing at the end is very confusing and klunky to use. I really do dislike INTUIT products, and this one proves to be no exception. February 15, 2014
Rated 5 out of 5 by WarrenTam Love It I love Turbo Tax it's the only way to go to do your taxes. I'm an auditor professionally and I use it every year for my taxes because it's audit proof April 15, 2014
Rated 5 out of 5 by sasafrass I am nervous now, I just fixed my return, and It is April 16th Now What happens. I thought this was filed yesterday the deadline and then I got on my computer and saw ya'll had sent a correction????? April 16, 2014
Rated 4 out of 5 by Stanely Finally done This is a great service and leaves you feeling safe and secure when your finally finished. April 2, 2014
Rated 4 out of 5 by whtcantisharenn good I've been using turbotax for years. I still don't see the difference from premier to the lower level. it still handled my rental property the same... April 15, 2014
Rated 3 out of 5 by Linda2358 Refine RMD questions re pensions Defined benefit pensions do not have RMDs. This area is very confusing. After reading q&a and bulletins finally took advice of one of your advisors and skipped question! Please refine /differentiate b/w types of pensions and annuities. February 12, 2014
Rated 5 out of 5 by wjohn59 I bought a home with 401K proceeds and no where did I find a question about this. As a result I still wonder if I did my return correctly. I have been using you for years and I always get it done. February 19, 2014
Rated 4 out of 5 by tpaln Easy to use and thorough Only negative this year is I sold one mutual fund and had to upgrade to premier. I haven't had to do that in the past. I could understand if I was a trader or something. However, the cost is hard to beat. February 19, 2014
Rated 1 out of 5 by JSKA poorly done This is my first negative experience with Turbotax. You are over-automated and this makes it very difficult to see what is going on. Had I trusted your review I would have lost thousands of dollars. I doubt I will be using turbotax again. February 16, 2014
Rated 5 out of 5 by Taxpayer78 Feel like a tax professional I have been using TurboTax for almost 10 years now and I must say it has improved greatly over the years. I stated that the time consumption is a con, but it is a necessary one as taxes are not something that should be rushed. I have always been weary of doing my own taxes because I don't know what all the current tax laws. TurboTax makes me feel like a tax professional by bringing the latest deductions/credits to my attention and allowing me to choose what I do and don't want to explore. If you are like me and don't like going to the big tax offices with all your personal documents when tax time comes, give this product a shot and I am confident that you will like what you see and what you get in return. February 5, 2014
Rated 2 out of 5 by gobell10 Premier required if you need the 1099-B form Half way through my taxes I was alerted that to include the 1099-B form I had to upgrade to the premier version from the deluxe version that has worked for me (with 1099-B) the past 6 years! Also the user interface has become significantly less user friendly from last year - if this trend continues I will switch services. April 3, 2014
Rated 5 out of 5 by Beaverdam So Easy, So Fast Have been using Turbo Tax for years. Very quick, easy, reliable, and trustworthy. Much more economical then travelling to a busy accountant. You are in control. February 27, 2014
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