TurboTax Online Premier Customer Ratings - Page of Product Reviews
TurboTax Online PremierAverage Customer Rating 4.6714 out of 5
TurboTax Premier is tax preparation software for people with investments and rental property income. Try for FREE. TurboTax is the easy way to prepare taxes online. Choose Easy.
See what people just like you are saying about TurboTax Online Premier 4.6714 (3305 reviews)
Rated 4.7 out of 5 by 3172 reviewers.
Rated 1 out of 5 by Fred999 No refund My only income was from investments. You should have figured this out right away and advised that I wouldn't owe taxes or receive a refund. Instead, I paid you fee for nothing. February 2, 2014
Rated 5 out of 5 by Joyjastyle Everyone should file their own I have used Turbotax for over 12 years and helped some friends to use it also. It will walk you straight thru with easy to understand selections. Everyone should give this a try it's just that easy. February 3, 2014
Rated 4 out of 5 by tessle No Refund, but made it a lot easier filing info on 1099-R could have been more in depth; info you displayed did not show name of funds on 1099-R, only $ amounts and was confusing because I several $ amounts of same value and could not tell if I had all of info that was on my 1099-R. The 1099-R was imported through Turbotax February 4, 2014
Rated 5 out of 5 by Rollburger Easy Peasey Everything is easy to use. Importing your statements is so nice- much less time consuming than entering yourself. The links to information are very helpful. All definitions and descriptions are easy to understand and the "walk-through" process makes this manageable. Thanks! March 4, 2014
Rated 5 out of 5 by XLXMXN Been using TurboTax for years. Easy to use, and showing Prior Year results is most helpful. March 4, 2014
Rated 2 out of 5 by JerryXYZ TurboTax 2013 in NY TurboTax could not get me a credit of over $160. because they did not support the NY State Tax Form. WOW; so my local HR Block rep informed me to just place the credit on the IT 201 ATT which TurboTax supported and mail in a copy of the IT-241 from the internet. I had to amend my return because TurboTax could not tell me this. Next time maybe HR Block will do my taxes. March 4, 2014
Rated 1 out of 5 by jdfloresd Outdated rules, needs lots of research I had to fill by mail because Turbo Tax had problems with my filling being rejected because my wife got her SSN after having ITIN last year, I called IRS and they blamed Turbo Tax, saying I should have beed able to fill by putting 0 on my wife's AGI, that is what I did on Turbo Tax and that didn't fix the problem. Also, on GA, it forces you to do mail filling if you have another state's credit, that is not true for GA's rules, but turbo tax does not seem to have updated rules. March 4, 2014
Rated 4 out of 5 by Bethdyar01 Fun Filing in 2013 I am an accountant by trade. I'm a little miffed that I was forced to upgrade to the Premier version of Turbotax to enter 1 item of capital gains and that's it. Other than that complaint Turbotax was as easy to use as ever! February 1, 2014
Rated 5 out of 5 by djolley Awesome I really enjoy using TurboTax. Its simple and easy, and i always get my maximum refund!! My only wish would be that it would be appreciated if the price was brought down a bit. January 19, 2014
Rated 5 out of 5 by arethad The Best! TurboTax is the best online tax service provider I have ever used. And, I have used them all. I particularly appreciate the checking and double checking of errors. Again, the best I tax service ever! January 29, 2014
Rated 4 out of 5 by jeb666 Schedule e I had made an error in the amount of interest paid on an automobile used in in my rental business. I found it difficult to make the correction. It took me one and a half hours to find the change. The info section did not give the right instructions. February 11, 2014
Rated 2 out of 5 by Reciprocity Underhanded Feels a bit underhanded that you cannot skip the wizard prompts and fill out specific forms such as capital loss' without paying for the upgrades anymore. Also if you are not careful they will get you for an extra forty bucks to pay with your refund if you don't read the extra fine print that couldn't be found. February 3, 2014
Rated 5 out of 5 by teachermom33 helped with filing I had several issues with the way I filed. The customer service helped me review my return until my problem was resolved. He stayed on the phone until my taxes were completely submitted and filed. March 2, 2014
Rated 1 out of 5 by Dave71183 State issues Had issues filing state return and is very hard to contact anyone for help. February 9, 2014
Rated 5 out of 5 by brianbee Even better this year I have used TurboTax Online since 2008. So, while I may seem biased, I have never been disappointed. I can, however, say that this year is the biggest improvement since 2008. Great product! January 22, 2014
Rated 5 out of 5 by stacman7 Fast and Easy! I have been using turbotax since 2006 and it just gets better and better every year. Anyone can do their own taxes with this software or online and I have a rental property and stock investments. March 2, 2014
Rated 2 out of 5 by Cedenmo You need to address downgrading!! The returns were quick and assuming they're accurate. However, either you can't downgrade or it's too difficult, so I just paid for Premier again....no biggie, but it's the last time I'm using Turbo Tax; I'll just go back to paper and just pay for the postage. January 31, 2014
Rated 5 out of 5 by chico530 Stress-free tax return I have been using Turbo tax for more than five years now. Thus far, I am very satisfy with the whole process - simple and stress-free. I do not see why people would not use it to file their tax returns. March 2, 2014
Rated 2 out of 5 by rkamrhine Charitable donation errors Process went very well until time to e-file. Non-existent charitable donation errors took days to resolve and were extremely frustrating. February 21, 2014
Rated 5 out of 5 by TonyFebruary Easy and Awesome! I like that TurboTax asks me questions to help guide me through the filing process. I also like that it's so easy to compare against last year's return and to go back and review my entries. Thanks! March 2, 2014
Rated 5 out of 5 by tabcat Super Easy! Very helpful question box with easy detailed instructions on how to add or delete form or information. Great easy to view screens. Very readable font. Easiest Turbo Tax experience ever! February 16, 2014
Rated 5 out of 5 by KrazyKowboy Turbo Tax Rocks !!! I've used Turbo Tax to file my returns for 10 years and this year was the easiest and fastest ever. The ability to import banking and investment information saves hours of tedious work. February 16, 2014
Rated 5 out of 5 by MNgardenermk What a relief! I used Turbo Tax for the past 3 years. Each year gets easier. This year I flew through the steps in about an hour. Everything went so smooth. Each time I am amazed at the refunds I get. January 30, 2014
Rated 5 out of 5 by mstew3420 Usability This was the best tax preparing software I have ever used. The uniformity and clarity on every page, ease of use and navigating through pages, and the functionality to be able to go at my own pace and acquire the appropriate help information for what I need, or having assistance from a representative made filling my taxes something to look forward to next year. Turbo Tax is undoubtedly the best tax preparation software on the market!!! Thank you March 4, 2014
Rated 5 out of 5 by patch1973 Great benefits Very easy to use, point and click as it walks you through the entire section. Things like Home Sale and Rental Income could be easier if listed out, but it was able to get through it pretty simple. March 2, 2014
Rated 3 out of 5 by erock1 Don't like some of the Q and A changes I really strugled with linking my work on the tax part of the system to my current and previous years' questions. I thought it was very clunky and difficult to get to the q and a section. Also, I really was frustrated trying to downgrade the program for my sister in law. I accidentally signed her up for Business and Home edition but really only needed the Basic February 3, 2014
Rated 4 out of 5 by TheOnlyChadG Excellent!!! I have been using TurboTax for years and it has been excellent! The software ask all the right questions and in the right order to get my taxes completed and correct the first time. February 4, 2014
Rated 4 out of 5 by WS001 Tax return filing for dummies Federal return could not be easier! My State return did not walk me thru all the fields until i did the check for mistakes audit and then i had to go research the fields on my own. other that that, i love this software! February 7, 2014
Rated 1 out of 5 by cjss4 upgrade last year I used basic for 19.95. This year had to upgrade to premier for 49.99 just because I had a mutual fund sale. Last year I filed the exact same return with basic including the mutual fund sale for 19.95. March 2, 2014
Rated 5 out of 5 by Donefor2013a Very User-Friendly for this First Time User Guides you step by step with clear language. Excellent job of reducing a complex IRS process to a usable and frustration-free process. Few products meet their advertising claims like Turbo Tax does. March 2, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.