TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6652 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6652 (11384 reviews)
Rated 4.7 out of 5 by 11344 reviewers.
Rated 5 out of 5 by RYUSaikou Epic Overall a perfect experience and i am happy with how easy this whole process was, My mother used to tell me how hard filing taxes was. perhaps i should introduce her to turbotax. February 4, 2014
Rated 5 out of 5 by sourdime Simplicity is Key I'm a first time tax filer and this was so easy, quick, and simple. I was not at all confused by anything. March 9, 2014
Rated 1 out of 5 by Soporific Added Fee My biggest issue with this years tax return is the defense fee that is added on to the state tax at the end. I have no use for their audit defender on a state tax return. I most likely will use some other tax service next year. January 26, 2014
Rated 1 out of 5 by Kassandra25 Was not helpful It was online, it was suppose to be some what easy you enter our answer. Instead it kept changing my answers and now I have to file by mail because it wont let me change the errors it caused I will not be using this service again. February 11, 2014
Rated 3 out of 5 by santaclaws2004 returning customer online turbo tax is a great way to file but I believe that their returning customers should get a discount for coming back year after year even after. I thought about switching this year but might next year. thank you March 8, 2014
Rated 4 out of 5 by Frank1967 Paying should not have had to pay for federal return. If I would have filed a paper form would have only had to fill out 1040ez. Turbox tax made me upgrade just because of one extra form due to a 1099-misc. February 1, 2014
Rated 3 out of 5 by Jim1984 OK product Offer Federal pretty inexpensively, then keep trying to get me to upgrade. Then, they overcharge for a state return. State tax preparation should be much less expensive. February 11, 2014
Rated 1 out of 5 by mikey571991 disappointed well I clicked on the limited time 15.99 ofer and in the end it charged me 88.00 I don't understand on the limited time offer it said it will transfer my federal information to my state and it charged me like 34.00 I don't understand January 29, 2014
Rated 5 out of 5 by Bryannapants I filed my returns while I was in bed! I overall like turbotax a lot. Since my parents refused to file my taxes for me again I've had to adult-up and Turbotax makes it easy for me to feel knowledgeable and accomplished when I file my returns. January 31, 2014
Rated 5 out of 5 by FullBirdColonel Tax Man Free isn't free, but paying for basic is worth it. Just to simply review my previous returns for life events. You never know when you may need it. Anyhow turbotax provides better assistance than the H&R Block site, plus I trust in it. January 28, 2014
Rated 5 out of 5 by MegaManMcGruff Great service! Great service that I have used for the last few years. I had no problems and received a great refund each year. Very easy service to use and straight forward. I would recommend this to friends and family. February 4, 2014
Rated 5 out of 5 by BIGKAT86 awesome. Just about every part of the process is fool proof. Gets better every year. Only part that caught me up was trying to figure out the state and local tax percentages. Otherwise, pretty much flawless. March 7, 2014
Rated 1 out of 5 by VMorris Federal Accepted, State Rejected My federal taxes were signed, submitted, and accepted. State return was filled in by Turbo Tax, and keeps getting rejected due to the signature page not accepting my wifes drivers license number. February 4, 2014
Rated 5 out of 5 by Anita71 Quick and Easy! This is the first time I have used Turbo Tax and found it to be very quick and easy to follow. March 9, 2014
Rated 4 out of 5 by vtjsd So easy! I've used TurboTax for years and the only issue I've had is that I accidently chose the basic version rather than free and couldn't go back easily. Its always quick and easy with great refunds. February 4, 2014
Rated 4 out of 5 by Jumper65 Great Services! but.... I give you four out of five stars ya'll are a great service but service fees are excessive and some what greedy. your extra fees shouldn't be as much or more than what it cost to file. you could make more money by volume if your fees were smaller. February 11, 2014
Rated 5 out of 5 by CCowan Always Appreciated I have used Turbo for several years now and even when I had complex issues to deal with there was no difficulty in getting through the process and getting my taxes filed. March 8, 2014
Rated 4 out of 5 by wonderbott Transmission of Returns Returns are not checked properly before transmission by turbotax. Neither it gives the user much opportunity to check if the PIN and AGI I put correctly when there is no returned filed in the previous year. February 3, 2014
Rated 5 out of 5 by BD531 Very good experience Couldn't be any more simple and clear. Much more convenient then filing in person at an agent, and in many ways more detailed. March 9, 2014
Rated 1 out of 5 by nononjmb Double fees its all well and good to give people a fast easy way to file, but if you are going to charge them one fee for using the product and then another fee for filing it really gets to be old really fast. makes others want to us a different method of filing next year. January 24, 2014
Rated 5 out of 5 by HR13 Super Easy I paid over $300 at H&R Block last year and will never do that again!!! Turbo Tax Online was super ways to use and very inexpensive compared to other services. March 8, 2014
Rated 4 out of 5 by Carrie215648765 Wish I culd do last year's Turbo tax is super easy. Only reason I didn't give 5 stars is because I can't file a return from last yeear. Sure, I should have filed on time, but I didn't. Now I have to pay someoneto do it...and drive to an office and so on. Pain in my neck. March 8, 2014
Rated 4 out of 5 thank you im 60 and never used this before and had to get help, maybe im just too ole for this stuff March 9, 2014
Rated 1 out of 5 by bmb30 Not Happy People should only get charged ONCE for services not multiple times. This company needs to be more up front with it's fees for services. January 27, 2014
Rated 5 out of 5 by lazytaxpayer Great service Turbo tax made my job easy. They pulled data from the prior years taxes and applied all necessary information for this years taxes-and even allowed for changes to this years information, Quick n easy! March 4, 2014
Rated 5 out of 5 by GoofyHolly Best Tax Site Ever!!! I've tried other tax sites/offices and they just can't even come close to Turbo Tax. I've used Turbo Tax for the last 3 years and I love it. I have never had a problem with my returns and I usually get my money very quickly. March 8, 2014
Rated 3 out of 5 by brenpike Cost me $57 to have this completed. You tell me why I should use this process and not another that may be less costly? Not sure what other options I do have, but I think I'll check them out next year. March 2, 2014
Rated 1 out of 5 by Annoymous The websites content could be more accurate when it comes to being explained to the reader, I slightly confused at times and had to reread several times to make sure what I was looking at was correct. March 1, 2014
Rated 5 out of 5 by AlyssaK Highly Recommend Would recommend to anyone as a quick, easy method for filing your returns. I have used TurboTax year over year and am always confident that what I've filed is accurate and I've saved as much as I can. March 1, 2014
Rated 5 out of 5 by stevenduran89 Love the User Interface I thought the upgraded user interface was simple, intuitive, and incredibly helpful. I loved the colors of the buttons and the check marks that let you know that you had successfully completed a step. February 23, 2014
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