TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6664 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6664 (11276 reviews)
Rated 4.7 out of 5 by 11224 reviewers.
Rated 3 out of 5 by Taylor05 Needs and upgrade Had to refile my WI return because there is a glitch in the system that transfers in wrong information. According to the WI Dept of Revenue this is the case with all WI Turbo Tax users. March 6, 2014
Rated 4 out of 5 by Jumper65 Great Services! but.... I give you four out of five stars ya'll are a great service but service fees are excessive and some what greedy. your extra fees shouldn't be as much or more than what it cost to file. you could make more money by volume if your fees were smaller. February 11, 2014
Rated 4 out of 5 by JerrBerr Accurate refund from last year Overall good service second year using it in a row, felt I should have better breakdown of why I didn't get more deductions from the interest on points when I bought my home March 6, 2014
Rated 5 out of 5 by Breezebvi Awesome Will continue to use Turbo Tax for my tax returns. Started using 3 years ago and will never change. Very user friendly. March 7, 2014
Rated 5 out of 5 by DaLurch Simple/Easy They have streamlined everything on this site to make it simple and easy for anyone to be able to complete their taxes quickly, properly and get the proper amount back. Everyone should use it. March 5, 2014
Rated 5 out of 5 by SamGott TurboTax Wiz I wish there was a way that a pop up window would appear while you were filling out the TurboTax Online forms. I did have some questions and there was no help. If there was help I didn't see it. March 5, 2014
Rated 5 out of 5 by lazytaxpayer Great service Turbo tax made my job easy. They pulled data from the prior years taxes and applied all necessary information for this years taxes-and even allowed for changes to this years information, Quick n easy! March 4, 2014
Rated 4 out of 5 by wonderbott Transmission of Returns Returns are not checked properly before transmission by turbotax. Neither it gives the user much opportunity to check if the PIN and AGI I put correctly when there is no returned filed in the previous year. February 3, 2014
Rated 5 out of 5 by Nikki89 THANK YOU! Thank you for being easy to use, and not charging over $400 to do a tax return (I hear H&R Block charges that!!!) Thank you for helping me make money on my tax return I can use towards my upcoming wedding!!!!! March 5, 2014
Rated 5 out of 5 by AmandaInDayton Switch to TurboTax today! Love TurboTax and recommend it to all! It has given me the confidence to do my own tax return and I have seen a huge gain in return as well as saved money vs. paying someone to do it! March 5, 2014
Rated 1 out of 5 by nononjmb Double fees its all well and good to give people a fast easy way to file, but if you are going to charge them one fee for using the product and then another fee for filing it really gets to be old really fast. makes others want to us a different method of filing next year. January 24, 2014
Rated 5 out of 5 by sheenamarie818 Great experience! I got it all done in one sitting-- with my kids running around! We've paid people in the past to do our taxes, but I'll be doing turbo tax from now on! No prob! March 6, 2014
Rated 3 out of 5 by brenpike Cost me $57 to have this completed. You tell me why I should use this process and not another that may be less costly? Not sure what other options I do have, but I think I'll check them out next year. March 2, 2014
Rated 5 out of 5 by DeitraB Excellent Program...as usual When I called the IRS for the AGI it was found that someone else had filed in my name so they recommended that I mail in the form. I just wish the rate would have been discounted to reflect that. March 4, 2014
Rated 5 out of 5 by wifenmom Quick and Easy I have used TurboTax for the past 5 years or so. They have only made a few changes to improve the process. I always receive a reminder email and my information is never at risk. Thanks TurboTax! March 4, 2014
Rated 1 out of 5 by Annoymous The websites content could be more accurate when it comes to being explained to the reader, I slightly confused at times and had to reread several times to make sure what I was looking at was correct. March 1, 2014
Rated 5 out of 5 by AlyssaK Highly Recommend Would recommend to anyone as a quick, easy method for filing your returns. I have used TurboTax year over year and am always confident that what I've filed is accurate and I've saved as much as I can. March 1, 2014
Rated 5 out of 5 by stevenduran89 Love the User Interface I thought the upgraded user interface was simple, intuitive, and incredibly helpful. I loved the colors of the buttons and the check marks that let you know that you had successfully completed a step. February 23, 2014
Rated 5 out of 5 by AlwaysTurboTax Have used Turbo Tax for years I have been using Turbo Tax for around 8 years. I love how I can look up past returns when I need the information. It's all there. It can take some time to go through every page, but the ease of use of Turbo Tax is just great! I plan on using Turbo Tax for years to come. February 27, 2014
Rated 4 out of 5 by Susie27 Surprised with how easy the process was... Overall I am very glad I did my return with Turbo Tax. I felt confident that I did everything I needed to do. Hopefully all goes well with my refund & if so, I will definitely do this again next year. January 22, 2014
Rated 3 out of 5 by sail1 i have american citizenship. american bank account my account numbers went though for federal direct deposit but when I tried to do the same for my state your site said my account was in a foreign country. I use a credit union. is there a problem? yes January 31, 2014
Rated 5 out of 5 by ATAXHOUSTON $19.99 worth the service With all the identity theft, I would rather go online that to a person. This is a affordable and reassuring method. The three years when I tried to do my taxes the old fashioned way, I lost hundreds. February 9, 2014
Rated 5 out of 5 by ds007 Excellent! I'm thankful that I have TurboTax to help with my tax returns. It's so easy and efficient-it's awesome. The small processing fee is a real bargain. TurboTax takes the dread out of doing my tax return. February 8, 2014
Rated 4 out of 5 by cannotfindaname great discount I felt I was paying too much for my taxes since I didn't remember having to pay in the past. After chatting with an agent I was able to get a great discount. Easy to follow instructions and it worked. February 15, 2014
Rated 4 out of 5 by terry72 Happy Customer I have used turbotax for the last several years and I love it I just wish you could e-file your state return. If you are going to charge me to complete my state return at least allow me to e-file it. February 26, 2014
Rated 5 out of 5 by DPBinAZ Love you, TurboTax! Love TurboTax - I've used nothing else for years! Recommend you to all my family, friends, and coworkers! This year my daughter filed her own taxes for the first time using TurboTax...sniff...sniff.... February 26, 2014
Rated 5 out of 5 by dairen Dairens taxes Its my first time trying out something like this and was not as hard as I thought. It pretty much does it for you and seems like a secure website for those who are concern. Great job guys. keep it up February 18, 2014
Rated 5 out of 5 by tmyster99 Taxes Made Easy as an Upside Down Cake I appreciate the use of saved information and ease of filling out all of the forms. The walk-through options help to make sure every option, exemption and other miscellaneous information is included. February 18, 2014
Rated 5 out of 5 by TexProud Great service An amazing system that offers personal chat for detailed questions and helpful guides. Upgrades and adds were honest and not too pushy, allowing me to decided what I wanted and what I could do without. January 26, 2014
Rated 5 out of 5 by Ky090413 Excellent experience! I loved how quick and easy it was to file my tax returns! Turbo tax made it really easy especially since it was the first time I've done them on my own. I would recommend using turbo tax to everyone! January 28, 2014
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