TurboTax Online Basic Customer Ratings - Page of Product Reviews
TurboTax Online BasicAverage Customer Rating 4.6162 out of 5
TurboTax Basic is online tax software and the easy way to file taxes. It asks simple questions for easy income tax preparation. Try TurboTax for FREE. Choose Easy.
See what people just like you are saying about TurboTax Online Basic 4.6162 (13790 reviews)
Rated 4.6 out of 5 by 13683 reviewers.
Rated 5 out of 5 by jew568 Fast and Easy Turbo Tax is really fast and easy. My only issue is that the Arizona tax section doesn't explain or ask clear questions quite as well as the federal tax section. Watch out. Other than that, good stuff. February 3, 2014
Rated 1 out of 5 Surprising charge for schedule a Used Turbotax for the past 3 or 4 years and have itemize deduction using schedule A with the free version. Shocked and upset after I enter all my information that I must pay 34.99 for Turbotax to complete schedule A April 14, 2014
Rated 5 out of 5 Great Refund Help Great help and Tips, it does't prompt you to do the sales tax deduction on your schedule A, and when it does it calculates it wrong. I had to use the IRS.gov sales tax deduction calculator to enter right amount. April 14, 2014
Rated 1 out of 5 by kp1819 Horrible This place is horrible, it said at the very start of me filing that it would cost me 14.99 and by the end it was about 40.00 dollars more then that. I dont want to be asked about stupid ads in the middle of me filing. February 10, 2014
Rated 5 out of 5 It was just THAT easy.... It was just too easy. I procrastinated to the last minute dreading the hour(s) or more I thought it would take. I was done in less than half that time with both federal AND state. April 14, 2014
Rated 5 out of 5 Easy as ABC It only took me 30 minutes to file our taxes. It was extremely quick and easy. Turbo Tax allowed me to take full advantage of all Deductions we were allowed and gave me the best bang for my buck. April 14, 2014
Rated 5 out of 5 by elCaballero22 True Testament To Turbo Tax if you're like me, waiting till the last minute to file your taxes then this is the best solution due to its safe, secured and reliability service. I will definitely continue to use Turbo Tax ! April 14, 2014
Rated 4 out of 5 by stone89 Great experience All in all, this is a fast and easy way of doing taxes. April 15, 2014
Rated 5 out of 5 by AverageJoe0475 Stress free Honestly, it took all the stress and pressure out of doing taxes. I did my taxes in 45 minutes and never once had any issues. It's the second year in a row that I've used the service and I'll be using it again next year. April 14, 2014
Rated 4 out of 5 by Evaleigh Easy It's nice to have a Free Edition if you don't want to print your tax return and have it saved. I was able to last year but not this year. I had to purchase the Basic Edition to be able to do this. April 14, 2014
Rated 4 out of 5 Happy Refund I have to ask every year where to fill out the 1099-Misc form.. because every year the route to that particular screen is always different. But the rest I had no problem. I will always use TurboTax, because it is easy to use!!! April 14, 2014
Rated 5 out of 5 by easytaxes61 Super Easy Filing April 15, 2014
Rated 2 out of 5 Expensive For a program that just gives you basic options for a basic filing, this sure is expensive. Over $100 in fees for a basic return. It's not as if I had many forms, deductions, etc. I will be using a different website next year. April 14, 2014
Rated 4 out of 5 by hwilli More $ than I expected! Turbo tax is so easy to use. All of my questions are answered when I need addition help. I highly recommend this. Only complaint is I couldn't e-file a city return. I would have given it 5 stars otherwise. April 14, 2014
Rated 4 out of 5 Independence TurboTax is fast. No guilt for doing it last minute- no shameful walk through the post office to get the forms. I love doing them myself and Turbo Tax makes that easy. April 14, 2014
Rated 5 out of 5 by lake123 So super easy! Turbo Tax is awesome. This is the 4th year I've used it and could not be happier! It looks for all the deductions I didn't even know about and gets me money and saves me money! April 14, 2014
Rated 5 out of 5 Outstanding I was scared to do my own 2012 taxes by myself because it was the first year of my retirement. Wish I had. It's a breeze. Simple answers to hard questions every time. April 14, 2014
Rated 5 out of 5 Celebration! I waited until the last minute to file my tax return and now I'm not sure why. Turbo Tax made it so painless and at the same time maximized my refund. I won't wait this long next year, that's for sure! Thank you Turbo Tax! April 14, 2014
Rated 5 out of 5 Much easier than filing myself I have a simple return - but was having problems with one area - IRA. this was simple quick and easy - 30 mins and I was finished and printed and sent. well worth the money. April 14, 2014
Rated 5 out of 5 46 pages of whoa!! Still early on in our careers this is a fast, easy, and cheap way of filing a return! It is an easy, step-by-step process. I feel I got the best refund for what I paid for! April 14, 2014
Rated 5 out of 5 by Nisha2010 21 and used Turbo tax to file taxes for the first I enjoyed using thee program, very easy to use!!!!!! the downside however, where the pop ups of Turbo Tax insisting that you ask for help, that is what the search tool is for. Thanks Turbo Tax!!!!!!!! March 14, 2014
Rated 5 out of 5 by TomTotten Fast and Easy Very simple and easy step by step process. I recommend it to anyone. April 15, 2014
Rated 5 out of 5 by ssouss Great! - April 15, 2014
Rated 5 out of 5 Back to the good stuff! I was worried would sign me up for most expensive tax filing like last year, but you didn't. It probably only took me about an hour to get everything done--yay! April 14, 2014
Rated 5 out of 5 by happymotherof2 This is my first time using Turbo Tax . There were real people standing by to help at the click of the mouse, but I didn't even need the help because it's so easy to do! I saved money, and being a single Mom makes that very important! February 13, 2014
Rated 3 out of 5 by Nolege Good Product, Fees hidden I was not happy that I was charge an extra 40$ without confirming the total that was processed. I had no choice and was charged more than I agreed to when I signed up for the 20$ federal and 30$ state. January 14, 2014
Rated 2 out of 5 by wjmn Still easy but disappointed in frivolous charges Really disappointed in the added frivolous fee that hasn't been there in past years. I wouldn't have minded if it was 9.99 but 29.99 is ridiculous for something that really doesn't cost you anything. January 17, 2014
Rated 5 out of 5 by tifrob365 Easy as Pie This was my first time using this service by myself, and I was pleasantly surprised by how easy it was. Everything is right there available to you. I can honestly say, I look forward to future returns. January 24, 2014
Rated 1 out of 5 by disgruntledret Don't file complicated tax returns here Terrible experience. I've used TT since 2008. This will be the last year I use it. Do you not file with TT if you are ever going to file federal or state taxes at separate times for whatever reason. April 6, 2014
Rated 5 out of 5 taxes made E. Z. If you know nothing about taxes, Turbo Tax is here for you! I have used them for several years to do my taxes myself. I have a great friend who is a CPA, she coached me thru turbo tax one year and I've filed ever since! Thank you Turbo!! April 14, 2014
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