Rated 4 out of 5 by ARahRah change my PIN
Turbo tax automatically enters last year's PIN and AGI. I like that it enters the AGI, but not the PIN. I thought ,since it entered last year's PIN,I would be able to use it for this year. I e-filed using last year's PIN and was rejected.It shouldn"t automatically fill in the PIN if the past year can't be used.
One other concern, I wanted to pay my mother's taxes using my account but there wasn't anywhere to show my name on the account. Is my name needed or just my routing number and account number even though the taxes were for a different name.Turbo tax doesn't explain that situation.
March 30, 2015
Rated 4 out of 5 by alpentalmaven little things that keep it from being great
Almost a great program. Here are the shortcomings, none of which are big enough for me to use another program. To e-file you need to leave the program and log on to the turbotax website. There is no link for this in the program, I had to find out about it on the help forum. The program just prepares a paper filing of the 4868. A real pain if you are trying to get extended at the last minute. When you go online to extend you have to put all your info in again. Although you can do several returns in the program, online you can only extend one. You have to open a new account to do another.
April 16, 2015
Rated 5 out of 5 by dasMikey Fast and Clear - gives you confidence!
This years TT was easy, clear, and blindingly fast. With my paperwork from income sources and with Quicken Deluxe running reports, it was a breeze to finish in just a couple of hours.
Love the product - since I started a home based business in 2014, I needed an upgrade to last years version of TT - and VOILA! - there it was downloaded almost before I knew I needed it.
I like knowing way ahead of time (since last fall!) that whatever changes happen with the tax code I would have the program updated with all the latest changes and ready to go when I was ready to file.
Worth every penny!
March 8, 2015
Rated 5 out of 5 by cupkate Easy and reassuring
I was a little worried about risking my taxes on my own, but TurboTax was a great experience! I could do the work at my own pace with the easy-to-follow steps. Everything that might be complicated seemed to have a popup window to help me out and I didn't feel worried that I missed something when I hit that "File now" button.
It did take longer than past appointments with a CPA, but that was partly because of home interruptions. A fee of $35 did pop up at the end that I didn't expect and still don't know what it was for, but compared to the $300+ cost of a CPA, it was definitely worth it.
March 20, 2015
Rated 4 out of 5 by Userken TurboTax ALMOST Met All My Needs
TurboTax met almost all my needs. However, there were two instances in which the program did not meet expectations. First, the program does not naturally handle hobby income very well. It dumps the user at the Schedule C, with no guidance regarding how to NOT declare a business.
Second, I discovered that when certain information is manually entered into worksheets, the information DOES NOT get transferred for recalculation. That caused me three hours of grief, doing re-entry.
All said, TurboTax is better than H&R Block, my only other serious alternative (which I have used in the past).
March 31, 2015
Rated 5 out of 5
by Bearsg57 Great recovery
I have been a Turbo Tax customer since you started. I cannot begin to tell you how frustrated and upset I was when I realized I needed, first, to go up to Premier from Deluxe and, then , secondly, to upgrade again to business. In my decades as a user, Deluxe always worked just great.
Your response to the problem was benchmark. My hope now is that I will be able to complete future returns with Deluxe and not have a repeat of this year's nightmare.
Customer first is a pretty good philosophy to follow. At the start, my review would have been 1 star- I gave you a 5 because of your response
April 4, 2015
Rated 3 out of 5 by mcallis634 New Mexico state return has bugs
New Mexico return has bugs in some lines concerning the form PRD-42359 where the information imputed does not end up in the correct place on the tax form or it does not compute correctly. I did an override to correct the information and now the forms are correct but the software will not let the tax form be e-filed. I didn't find this out until after I paid for the e-filing. I printed the NW forms and mailed them. The same thing happened last year and I would have thought you had it fixed by now. I am out $48 for e-filing NW returns for 2013 and 2014 and the returns could not be e-filed.
April 13, 2015
Rated 4 out of 5 by Carly8888 Turbotax support
Had a great experience speaking with a member of the customer support team regarding how to report the return of my excess IRA contribution. She was knowledgeable and helped me understand the timing differences. I wish I didn't have to work hard to find the number to call however. It is never clear to me where I can find the number, even though I look for this in the TT community. I think you should enable subscribers to find this reference number quickly.
Appreciate getting the $25 for users who had to use Home/Business Edition, but hey did I always have to pay to e-file my state taxes?
March 14, 2015
Rated 2 out of 5 by HomeDeductions Does not address self-employment correctly
TurboTax did not include the deductions for the business use of a home for self employed childcare provider. While the forms are included in the software, it skipped them completely when going through the interview and instead inserted a random number that would have cut my refund by hundreds of dollars. Even after finding and completing the form for utilities and repairs, I had to dig deeper to find it did not transfer mortgage and property taxes from personal deduction to business deduction, again potentially costing hundreds in refund. I will probably use a different product next year.
February 7, 2015
Rated 2 out of 5 by AnnInCleveland Not what I expect from TurboTax
I have been a TurboTax user for over a decade. This year's product was lower in quality than I expected. There were intermittent and unpredictable file saving error messages that needed to be worked around (especially fun in the e filing portion of the program!). And, to my surprise, I had to upgrade and pay more for a more expensive product to file Schedule C when I had always been able to use the Deluxe version previously. Springing this on the user mid-prep was a big disappointment. Not what I expected from TurboTax at all. Hope it gets better next year or I will be switching products.
February 28, 2015
Rated 1 out of 5 by mellx Turbo has always been easy and quick and I loved it. This year it was difficult. It was hard to figure how to move the screens down or up. It was hard to save the file. It wouldn't at first.
It was very painful. It took over five hours. I just finished.
There is also no explanation that e-filing will cost or just what that amount will be until you do it.
It was so tough to maneuver this year, I started to buy HR Block's software just to complete the filing. I hung in there and finally figured it out after five frustrating hours. Hopefully next year it will be very easy to maneuver. Thanks
March 29, 2015
Rated 2 out of 5 by Props Not Excited....
Spent way too much time going back and fixing errors such as 1) mortgage interest "auto-download" that would not allocate properly to personal and business (rental) segments and 2) misconstruing the "personal use" verbiage for rental properties that could very easily be clarified. Not the smartest guy in the world but, it seems this product should be getting better over time, and not just keeping static with some bs fluff. Would love to see some substantive changes in the rental property section which allows for "clean" breaks and integration throughout the personal and business segments.
April 5, 2015
Rated 4 out of 5 by Mattell Turbo Tax Review
We have used TurboTax to file our taxes for over 15 years and I was appalled this year to be forced to upgrade twice to more expensive versions. We have had the same tax situation for 6 years and have been able to file our taxes with the same TurboTax version all these years. Fortunately, the upgrades were free of charge, but I'm concerned that next year I'll have to purchase the most expensive version of Turbo Tax to do our taxes. If I do, I'll consider looking at other companies who provide tax software at a lower cost. How unfortunate! I've enjoyed using Turbo Tax for all these years!!
April 14, 2015
Rated 2 out of 5 by AceJohnson It's not a good idea to e-file
No easy way to avoid printing out those four estimated tax forms -I don't want them and pay estimated all at once.
If I get a refund I have failed to tax plan properly, yet you seem to think that a refund is a good idea! "Government pension fund question resulted in wrongly doubling the amounts already entered. It is impossible to import info for multiple dividends and sources of income - you need a password and ID for each company, which is unwieldy. I think you could make the questions more simple and permit a printed return to review, rather than wanting me to stare at a glowing screen.
March 20, 2015
Rated 5 out of 5 by Bill737 Slightly put out.
I have been using the same program for many years, so I bought the one I normally use. Surprise; it told me it couldn't do my taxes. Buy the premium. Nothing came from Turbo Tax to tell me they had changed, & when I went in to upgrade they told me my window had closed. Then after I bought the premium for an additional $80.00 it said I could,t do state. I was not happy. The young lady in New Orleans was very helpful and got me the state part. WHEN YOU MAKE A MAJOR CHANGE TO A PROGRAM YOU SHOULD NOTIFY REGULAR CUSTOMERS. You have their e-mail addresses. Thank you for this opportunity to vent.
April 3, 2015
Rated 3 out of 5 by TortoiseSlowTax Disappointed in Costco Purchase
I have been a Turbo Tax user for over a decade. It is the best tax program out there. However it is 2015 and it isn't rare to purchase a computer without a CDROM. When I purchased this CD at costco it said CD/downloadable. There should have been a code in the box or directions to access it via the internet, but there was not. I had to call a 1-800-number, dig for receipts for proof of service (which the agent didn't even verify), and work with a customer service rep for 40 minutes. It was a total waste of time even though the agent was super helpful. In short this could just be streamlined.
April 9, 2015
Rated 4 out of 5 by 3648dave Limited Partnership sales
Over the past 5 years that I have owned MLP's, TTax has not handled the reporting of partial sales or complete sales correctly. The worst case is partial sales. The K-1 interview screens lead you to report the sales there, but in my case, and in all other cases noted on the TTax Users forum, TTax does not take into account that the LP sales (partial or full) are also reported on the broker 1099B. If the TTax user doesn't manually modify the reported information, TTax will double tax the gains on LP sales. It is very unprofessional for TTax to not fix this problem over the course of 5 years.
April 14, 2015
Rated 3 out of 5 by simplyjerry Dazed and Confused
When looking to do the unreimbursed expenses for work you end up going to a section called Business Expenses. As I am filling all the information in I realized that this was not the appropriate area for those expenses. If you are going to identify something as a Business Expense it should clearly state your Home Business or the Business that you operate for your primary income. I wasted over 2 hours trudging through everything and was not happy when I had to re-enter it later on.
Clarity. Remember this program is for those of us that do not wish to pay $150 to those other reporting places.
April 14, 2015
Rated 5 out of 5 by audit59 Personal vs Small Business
I've used Turbo Tax for years last year my wife and I became a small business independent renters in a salon. Prior to that she was commissioned and with the first year of the affordable care act I decided to have a CPA do my taxes. This year I decided to attempted to do my taxes myself using Turbo Tax for small business. With all the fear that comes from doing taxes and layer on the new affordable care i jumped in and to my surprise and one week of plowing thru the process i found that as usual Turbo Tax made my life less stressful and the process was surprisingly easy. Thank you Turbo Tax!
February 5, 2015
Rated 4 out of 5 by Papaz1088 Great Application
I have used TTax for years. I love it. I used to feel more comfortable during use with the verbal explanations and the more explanatory hotpoints. Seems like I have to refer to the IRS Pubs more for questions. A few places don't pull in info from previous years which is annoying. i.e Like in certain AMT stuff. Also some instructions and process flows are not intuitive. I'd like to see state filing free across the offerings not just the 1040EZ. It was disconcerting this year to hear about the tax hack. Intuit needs to stay extremely vigilant on this front as tax forms are highly confidential.
February 26, 2015
Rated 5 out of 5 by GeologistODU Excellent Customer Service
I most was satisfied with the customer support. I had several phone calls into Turbo Tax, mostly regarding issues with my S-Corporation Business and my spouses Sole Proprietorship Business. The CPAs available at no charge to me were outstanding, friendly, very respectful of my concerns and willing to go the extra mile to satisfy me. The products, Turbo Tax Home & Business and Turbo Tax Business are both outstanding. I was frustrated that the state corporation taxes could not be e-filed, but overall I completed all my tax filing in only a few short days (10 hours overall) from start to finsh.
March 10, 2015
Rated 3 out of 5 by Fsheeman medical insurance done wrong
I'm on social security but also have a consulting business. I entered as instructed the medicare insurance that was deducted from my social security payments - in the small business medical insurance location. Turbotax also entered the same deduction under medical deductions. Since it was getting the info off the form from social security, Turbotax refused to let me delete the med insurance from the personal section. In spite of clear instructions to the contrary I had to delete the info from the business expense side. Had I not noticed this, Turbotax was planning to take the deduction twice.
February 27, 2015
Rated 5 out of 5 by scottwestcoast Excellent Choice
I love Turbotax. I used to pay an accountant a few hundred dollars, then I went to a retail preparer. I actually had to walk the retail preparer through my not-all-that-complicated return. And paid a few hundred for the privilege. Turbotax tax makes it easy and walks you through the entire process. I'm confident that my returns are accurate. My only quibble is with the documents and saving them. Be sure to save them on your computer as well as with Intuit. I made that mistake last year and none of my previous information copied over to this year's return. Overall, I wouldn't go anywhere else.
February 13, 2015
Rated 5 out of 5 by Texas1Dad Still Love This Product
Been using Turbo Tax for at least 7 years. It is much faster each year as you get familiar with their format and learn to do taxes. With two businesses, rentals, kids, a W2 job, and donations, I am still a little nervous on whether they are done right as my circumstance is a bit unique. My In-Laws use a person to file, but mine take less as I simply enter the items as I find them. I highly recommend using Turbo Tax if you are familiar with the paper route or your taxes are not overly complicated with new circumstances such as adding a business, etc. Even then, it is worth the time to learn it.
February 23, 2015
Rated 4 out of 5 by MrRocket Gets it done, with less pain
Turbotax has always gotten me through the process in a fraction of the time doing it by hand used to, no matter how complex the detail has become. Health and medical, investment, property, child dependents, everything gets me through pretty smoothly. It is hard to tell in advance what the necessary documentation needed is in full sometimes and no one can warn you in advance, but it's easy to suspend the process while you find something. And having a program sit waiting is a lot cheaper than an accountant sitting and waiting. If you want investment advice, you really need something else though.
April 12, 2015
Rated 4 out of 5 by 2RateTurboTax Taxes are a must
TurboTax is the best product out in the market at this time. Every year they do their best to make changes to the application based on consumer input. Although they need to SIMPLIFY the section on the Roth and State taxes. The application needs easier process where an individual works and where they live. In addition, if a tax return is required for the state they have selected up from, not several pages into the (TurboTax) application process.
On a scale of 1 star to 5 stars, 5 being the best, I would give them 4 stars or 80% satisfaction. Good, but needs more customer and input improvements.
April 15, 2015
Rated 4 out of 5 by ThomasKL More options...
I have used Turbo Tax for years. I recently started a partnership. I ended up with H&B because of the "do you own a business" question. Once I got started, I realized I couldn't do my Schedule K-1 or other business forms for the partnership. I think it should be an option to be able to pay extra money to buy the ability to do an extra form or process. Since I only needed a small amount of what Business offered, I ended up doing my business taxes by hand instead of spending the $145+ on it. I had already spent $75 on H&B when I really could've just used Deluxe and did my business taxes by hand.
April 21, 2015
Rated 5 out of 5 by RobertKeiser Excellent..as always
I have used Turbo Tax exclusively to prepare my returns for 20+ years (since the DOS days!!!). This year, as always, the experience was superb, with one exception: The initial release of Turbo Tax Premier (which I've always used) lacked some of the function that I had come to expect. However, Intuit took positive action to fix this problem early, so by the time I did my taxes, the fix was automatically downloaded and I successfully finished my returns on time. Kudos to Intuit for responding to the clamor that arose early and for fixing the reduced function release at not
additional cost to me.
April 23, 2015
Rated 1 out of 5 by jsmith761 Transfer Problems/EFT
Apparently Intuit got in a hurry this year I found several bugs. They were difficult to locate the problem. One bug allow by Oklahoma return to be transfer after review of the return only to be unaccepted by Oklahoma. I found where the intuit didn't properly complete transfer on 511NRB. Also it wanted to file my Oil royalty income on Schedule C not the proper Schedule E, made it extremely difficult get the information in proper place on Schedule E. The depletion deduction supposedly automatic figured is not and any number it comes up with will not show on the form or be giving credit in return.
February 10, 2015
Rated 5 out of 5 by TTAdmirer Want to be a Tax expert? Use TurboTax
I've been using this product for 16 years. It's an excellent tool that allows you to organize your Tax related info, walks you through the Tax return preparation by asking simple and straightforward questions. It has multiple help tools including instant help, on-screen comments, and internet links. It helps tremendously to answer the questions correctly. It uses your prior year Tax return to automatically fill out some info, so you only need to confirm the changes. At the end of the day, it's a perfect learning tool if you want to know more about Taxes.
I recommend TurboTax to all my friends.
March 15, 2015