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TurboTax Customer Ratings and Product Reviews - page 808 of Customer Reviews

Read unfiltered reviews from our customers and see why TurboTax is the #1 best-selling tax software.

4.6 out of 5 average

(182874 reviews)
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Rated 4.6 out of 5 by 182872 reviewers.
Rated 5 out of 5 by Very instructive I really appreciate Turbotax at the time of filing my tax return. It is didactic and very friendly to use. April 10, 2015
Rated 4 out of 5 by Getting better and easier year after year! Is it I, the user, who is getting better and familiar with the product or is TurboTax making every effort to make the product good and easy to use? I think it's the latter. April 10, 2015
Rated 5 out of 5 by Yeah TurboTax Have been using TurboTax for many, many years and have been very pleased with its ease of use and thoroughness. April 10, 2015
Rated 3 out of 5 by Frustrating I couldn't make a payment easily! Very frustrating! April 10, 2015
Rated 5 out of 5 by Sweet and Easy Refund Made filing so easy, was quick, used info from previous year, saved huge amount of time. Covered all areas of the tax forms. April 10, 2015
Rated 5 out of 5 by average guy does taxes. i tell all my friends about turbo tax every year and their finally all coming around and seeing for them selves how easy and accurate the q and a process is . April 10, 2015
Rated 5 out of 5 by Very easy to navigate April 10, 2015
Rated 5 out of 5 by only thing I did not like was the state return limit. Other then that this version was by far better then all the past years. April 10, 2015
Rated 5 out of 5 by Easy and Quick to use I have used Turbo Tax for several Years now and I recommend it to my friends who now also use Turbo Tax. I have no complaints April 10, 2015
Rated 5 out of 5 by Simplicity itself! I am horrible with paperwork and numbers and all this was confusing me. But this program helped simplify everything and also had ready answers for questions regarding what sections I was filling out at the moment. I especially liked the helps that mentioned what kinds of paperwork I'd need. It helped me know what number of form I needed for that section, keeping me from rummaging through countless papers for whatever numbers I might need. They also explained what the paperwork mentioned was. April 10, 2015
Rated 4 out of 5 by taxes excellent tool...saved 400 bucks doing it myself. thank you April 10, 2015
Rated 5 out of 5 by Working For Me! I've been using TurboTax for 15 years now. Love it! April 10, 2015
Rated 5 out of 5 by Great Product April 10, 2015
Rated 5 out of 5 by Glad it's done Enjoyed doing my 2014 income tax. Especially enjoyed talking to one of your male agents right before I efiled. He was knowledgeable as well as very helpful & put me at ease. April 10, 2015
Rated 5 out of 5 by Excellent Product Overall, an excellent product. I go back to it every year. April 10, 2015
Rated 5 out of 5 by Outstanding Product All-in-all, you just can't ask for a better product. I consistently continue to receive my biggest refunds with Turbo Tax. April 10, 2015
Rated 5 out of 5 by I had to call and the person i talked to was very helpful. April 10, 2015
Rated 5 out of 5 by Easiest Way to Ensure Success I very much appreciate being able to file our tax return with Turbotax every year. Your service ensures I don't make mistakes and I get things filed on time! April 10, 2015
Rated 5 out of 5 by Helpful! April 10, 2015
Rated 5 out of 5 by Would recommend to a friend Overall, the service is extremely helpful and provides a great user experience by guiding you through the forms and checking for additional deductions. I've used TurboTax for previous tax returns and have always recommended the service to my family, friends, and colleagues. April 10, 2015
Rated 5 out of 5 by Phew! Easier than I thought Very glad I used Turbo Tax this year. After having HRBlock nearly mess up my taxes for the second time in 4 years, I decided to switch to Turbo Tax. The process went smooth! April 10, 2015
Rated 5 out of 5 by Tax Relief TurboTax has requested all of the necessary information needed to completely file my tax returns. Thanks TurboTax April 10, 2015
Rated 5 out of 5 by TurboTax Works I think I've said it all in Pros and Cons April 10, 2015
Rated 5 out of 5 by Too Easy Moved through the whole process very smoothly April 10, 2015
Rated 5 out of 5 by So relieved I missed my accountant's deadline so I had to do taxes on my own this year. I was nervous but quickly saw why people rave about Turbo Tax. It's really refreshing to use an intuitive online form that helps you at every step (the pop-up questions/answers are really well-written and clear) and never times out. I did my return over several days, and it was easy for me to pick back up where I left off. It's almost...fun. I know that sounds ridiculous. But the process was satisfying, and I'm thrilled to be getting a refund. Very pleased and will use again next year. April 10, 2015
Rated 2 out of 5 by Navigation a bit tough It is a bit hard to get back to a screen just before the one you are on unless there is a default "back" button. An arrow to just go back to see what was on the page/section before would be helpful. Also, printing the Estimated Tax Payment Vouchers is always an Easter Egg hunt. Just put it somewhere where they can be found in case you lose one. April 10, 2015
Rated 5 out of 5 by Loved It! This was easy and simple. i feel like all of the possibilities are covered, but would like to have seen the child support issue addressed. The categories are specific and user friendly. The process of the walkthrough was reassuring, in that it inspires confidence in the product. Turbo tax is so much easier than dealing with the tax companies that do everything else the rest of the year. I like that I can do my taxes in my home, and not listen to people trying to figure out what they are doing as my stomach is churning with their limited familiarity with what they are doing. Thank you, Turbo Tax, for providing this service for free to those of us that did not have the best of years financially! Perhaps next year I will be able, and have the need for, the packages that address the issues of more than enough income! April 10, 2015
Rated 2 out of 5 by Form 8962/1095A i was not able to download this health care form at all. I managed to finish my return on Turbo Tax without it. Then had to file a 1040X so that I could submit the info from form 1095A. This is really important, why didn't Turbo tax have it straightened out before the tax season? April 10, 2015
Rated 1 out of 5 by Not what it used to be I can't even leave an appropriate review because I keep getting a language warning. There's only English in my review Mr Intuit, although it does tend to allude to the fact that I doubt I'll be using you next year. April 10, 2015
Rated 4 out of 5 by You need to fix the charitable giving page. It was not easy to fix the problem I discovered. At the end, it made it look like the money page was the problem; it was not, it was the donated item page that was a problem. I have never had this trouble before, which did not make me happy that I had to figure it out. These kind of problems should not exist when it didn't exist before. If you know that "various" cannot work, do not offer it. Give an option to add each item within that page with out having to go out and back in each time. April 10, 2015
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