TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.6908 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.6908 (91229 reviews)
Rated 4.7 out of 5 by 90219 reviewers.
Rated 5 out of 5 by sugarpop27 ? Went well. I like this approach to doing the tax job considering how terrible the IRS code is with it's jillions of forms and worksheets. Life is not long enough to manually survive this idiotic bureaucratic mess our Government dumps on it's Public. Vote correctly in November 2014 and let's make a big start to clean the house!!!!!!!!!!!!!! March 7, 2014
Rated 5 out of 5 by usmailsuperviso e file...efficient! easy! I saved 90% on my tax prep with turbo tax! It is easy since you are asked all the questions in logical order. turbo tax also asks the questions to help find any possible deductions! It is fantastic! March 7, 2014
Rated 5 out of 5 by RLGlaze Good Job I have been using TurboTax for many years and have always found it easy and accurate. I was audited once but had purchased the audit support. That support took me through every step until the IRS agreed that my return was acceptable and no changes were required. March 7, 2014
Rated 5 out of 5 by MBJB1007 Turbo Tax Experience I've been using Turbo Tax now for 8 years and it ROCKS!!! March 7, 2014
Rated 5 out of 5 by Dave6153 Excellent bug free program I use this program every year. It asks the pertinent questions and has tax help available. It is smooth and streamlined and makes filing taxes a breeze. March 7, 2014
Rated 5 out of 5 by Djeep There is no other way to do your taxes easy and fast with out any problem . this is the way to do your taxes March 7, 2014
Rated 5 out of 5 by Feng07shui Nice Improvements Turbo Tax does a great job of taking feedback and enhancing the software for the next year. Importing from the previous year and reviewing are two pros. March 7, 2014
Rated 5 out of 5 by JFeckYoda Years of correct, simple returns I have used TurboTax for over 20 years, and it seems to get better and easier to use every year. Even though I have recently started my own small business, I still feel confident that TurboTax will be able to handle my future returns. March 7, 2014
Rated 4 out of 5 by Wallymortar TurboTax Business 2013 - Springdale Several selections (check boxes) do not retain their values when going back through the given section to review, e.g. the question do you need to claim any other tax credits was answered but on review the question answer while annotated on the appropriate form is not retained in the step-by-step. There are several instances like this. March 7, 2014
Rated 2 out of 5 by ITDegree not enough information OK but after doing it in software for a few years one forgets just what and why it does certain things. Kinda turns you into a dummy as far as the actual tax code is concerned it disallowed deductions for certain college education expenses and tax free education bond usage. Since it disallowed it, the S/W knows exactly why but it displayed several reasons that could be the cause instead of the one actual reason leaving me totally in the dark. Finally when the S/W did the final review, it found a missing piece of information. Instead of giving me a way to go back to the screen form where it may have been missed, it just took me to the form and said these blocks must be filled in. Of course I had no idea what was needed in those blocks and no information or explanation was given. By time I went out and got the instruction sheet for the form and then had to go back a few forms to make the manual calculations, I could have just done my taxes long hand myself. March 7, 2014
Rated 4 out of 5 by supersax82 easy to use, expensive I was able to file my taxes on my tablet this year because of the ease of turbo tax. Good service, but ended up being very expensive. March 7, 2014
Rated 4 out of 5 by credpol1 2014 TurboTax Review Failed to recognize IRS rules that allow MRD to be made part in the year when you turn 70 1/2 and the rest in the next year, prior to April 1. Would appreciate a clearer explanation of the exemption phaseout on the AMT. It was assumed that NONE of the tax exempt interest on the Fed. return was exempt from NC tax. I had a difficult time in trying to make a manual adjustment to correct this error. Once again, you make it very difficult to e-file a Federal return and mail in a paper State return. March 7, 2014
Rated 5 out of 5 by SnoopLion Maximized My Returns As a first time filer this is a great program that lets me take my taxes into my own hands. Walks you through everything and makes it an easy process even for the not so accountant saavy folks. The only thing I would recommend is to keep an eye on the promotions TruboTax is advertising and what you sign up for during the time you're filling out your tax return. The promotions tend to change and there isn't much of a heads up to when they are ending. Also, I chose to upgrade to the Basic Edition while I was using the Federal Free Edition and I was never asked to confirm or made of any concequential changes. The upgrade ended up raising the prices of my state returns without notice and there was no way to downgrade without talking to a customer service agent, which proved to be very time consuming. March 7, 2014
Rated 5 out of 5 by Drisc easy as usual only suggestion would be to continue to look for opportunities to gather topics & answers together on less screens. Also, the more summary and comparison (vs. prior year) details you can provide in review section, the better !! March 7, 2014
Rated 5 out of 5 by hymiex Works for Us! This year was our first with pensions and social security incomes. Turbo Tax made it as easy as the past few years that we used it. March 7, 2014
Rated 5 out of 5 by Hadrian I use Turbo every year. With Turbo anyone can do their own taxes. March 7, 2014
Rated 4 out of 5 by donthaveone8 It takes extra time to continue through the state tax forms. I had no intention of using Turbo Tax for my state taxes and there was no way to stop at that time. March 7, 2014
Rated 5 out of 5 by Rlubbert awesome Turbo Tax It do not know if I would have eve considered half the things that were figured out and calculated by Turbo Tax. Thanks March 7, 2014
Rated 5 out of 5 by Chris19861 Awesome Love this been doing them here for years March 7, 2014
Rated 4 out of 5 by ereth My return With the K1 is included some foreign taxes paid information. Under countries they include an "other" category because the amounts are so small. All I found in the list that wasn't a specific country was R505. Was that right? March 7, 2014
Rated 5 out of 5 by LLee75 2013 Tax Filing It takes less time each year to file our taxes, the program is great March 7, 2014
Rated 5 out of 5 by MyJeorge Good Than Grits I've used Turbo Tax for years. I have never had problems with the program or the company and will continue to use this service for many more years March 7, 2014
Rated 5 out of 5 by TurboDavey Comfortable This program works for me. March 7, 2014
Rated 4 out of 5 by AJane Ease of Use There were two things I missed this year. 1) When I loaded Turbo Tax it never asked me if I wanted to update the software "now." I stumbled across something and realized I had to look for updates. I preferred it when Turbo Tax offered to update and gave me a choice of when to do it. 2) Even though I asked Turbo Tax to walk me through everything there were some items I had to find and open myself so it didn't really walk me through all the questions necessary to my successful filing. If I hadn't been vigilant, I would have missed these tax saving opportunities. March 7, 2014
Rated 3 out of 5 by nottohappy turbo tax better than taxact but only by a little repetitive questions. This was my first year using Turbo Tax and will likely use it next year because could not get TaxAct to stay linked with the internet. March 7, 2014
Rated 3 out of 5 by 3450 Going to far Please always leave the option to enter tax form information by the taxpayer PLEASE DO NOT TRANSFER INFORMATION FORWARD...!!!! I became frustrated with Turbo Tax because of this and the fact their was no explanation why you were doing this. You were transferring Federal Income info to the state form and no reason why. I had less than $2000 income in the state and did not understand why this state needed to know my earnings in another state. Please include an option to go back and select a different option. This was not available to me on the above problem. Once I selected "transfer Federal Info" I was locked in and could not change it. To many things change from year to year to transfer all info forward! March 7, 2014
Rated 4 out of 5 by Will26 99% Outstanding --1% Challenging As in the past, this year's model does nothing but get better. Only areas of personal difficulty/challenge came from working within the Ohio Return section. Retirement and disability income input and taxation were a little problematic with this being my first year on both levels at mid-year. Also could use some more "up-front" clarification of who needs to file 'CCA' forms. Program auto loads the school district into the program, which is helpful IF you live in a district required to file these forms. Otherwise, it makes one think these are possibly required, but in reality are not. It is then a little difficult to navigate through this area to determine if forms are not required, and if not, how to avoid the information and form generation. Not too bad, but confusing and required double tracking a little. Overall- Again: THANK YOU TTax. Great job. March 7, 2014
Rated 5 out of 5 by Miltie Very Pleased I been very pleased with the easiness and accuracy of TurboTax. I have never been dissappointed that I have chosen this method of filing my taxes. March 7, 2014
Rated 4 out of 5 by WSCHECKY First Timers..Ease of Use When doing the State Return there was no notification of the estimated tax payment being loaded automatically. After much searching we finally found the payment was already on the form. Too much time wasted. At the end and the "must needs to mail forms"...our only form was the D-400V, State payment voucher and we paid this on line through Turbo Tax and should not have had to print it at all because once we posted the question we were told we did not need to mail it. These were the only problems and even they are not that bad. Appreciated not having to pay someone for services that we could do ourselves. March 7, 2014
Rated 5 out of 5 by NormaKay The Best Takes the stress out of filing my income taxes each year. It is like having a top shelf personal tax assistant. March 7, 2014
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