TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.585 out of 5
TurboTax is the #1-rated, best-selling tax software. All of our products make it easy to get your maximum refund-guaranteed. Chances are, you have friends who used TurboTax. See what they really think and pick the version that's best for you.
See what people just like you are saying about TurboTax Software 4.585 (164407 reviews)
Rated 4.6 out of 5 by 164330 reviewers.
Rated 5 out of 5 Turbo Review The system is fast, reliable and easy to use from any computer. The speed is what got me, it was very responsive and felt just like the down-load. What made it even stand out more is the direct comparison to prior years. You can adjust or remember items that were claimed from prior years. Great if nothing changed. I loved the experience. Only concern is security. It is not on my computer and I did not have to download anything so what does that mean? Do I always have use of this version of Turbo Tax as it appears that I paid for it. overall rating is 5 Stars. April 18, 2014
Rated 5 out of 5 by Sprinklerguy Turbo tax is fast and easier then doing taxes by written form. Thank you April 18, 2014
Rated 5 out of 5 2013 Tax Year Review The program is very good and seems to be getting more intuitive. The process for importing income sources could be expanded. April 18, 2014
Rated 3 out of 5 Did we fixed the problem? I did whatever turbo tax asked for but my file get rejected. April 18, 2014
Rated 5 out of 5 Good job as always. Still striving and accomplishing your goal of filing taxes almost foolproof! Great inter phasing with real time support systems. April 18, 2014
Rated 4 out of 5 by Bozoobob Easy flow again this year I have been using Turbo tax since the 90's and each year I can complete my taxes in a night if I have all the information available. Turbo Tax makes the process flow simple and logical even with items like rental property, charity giving and child credits. April 18, 2014
Rated 5 out of 5 Refund Review see above April 18, 2014
Rated 1 out of 5 by richard1951 Made my filing late I transmitted my return four times and it has been rejected each time. April 18, 2014
Rated 3 out of 5 by onia this year not good I left out huge chunks of data that it didn't catch. my electrnic filing has been rejected twice and turbotax doesn't tell me wht. April 18, 2014
Rated 5 out of 5 by Aintgotone Turbo Tax helped me to prepare my tax return again for 2013. April 18, 2014
Rated 5 out of 5 by LiliQ Loyal customer of Turbo Tax I had done my own income tax since I was 21 years old, took courses in accounting when I was young as well. Turbo Tax does a better job than I could have done or an income tax service. Thank you. April 18, 2014
Rated 5 out of 5 by Chimay Excellent Program Excellent tax program start to finish. I've been using TurboTax for over 10 years and it gets better every year. Thanks. April 18, 2014
Rated 4 out of 5 by oldman444444 review quit clipping the taxpayer for the state return fee + a filing fee. April 18, 2014
Rated 4 out of 5 by 1Oleg Great for preparing; poor for debugging a return Preparation pro: Prepared two returns with SchC one of which had 21 W2Gs. Entering 1040, SchA, B, C data was painless. Entering W2G data for one W2G is painless. Preparation con: Entering W2G data for many W2Gs is painful. So much repeated keying of payer data. Wish I could import a .csv with a table of required fields. Then I could use the spreadsheet <copy down> feature (ctrlD in Excel) to repeat input. Debugging: just a con: After eFiling federal, the return with W2Gs was rejected for "payer ID not in IRS database" on two of them. Guessing which oW2Gs were at fault isn't an appropriate way to debug. Performing an audit, comparing each original with the info on the entry, a linear search, is painful. Getting to the place where you enter W2Gs (and see a list indexed only by Payer) requires about 4 page views, if you know where to look, a dozen or so to search it out for the first rejection. Displaying one of the W2Gs requires a click and paging. Getting back to the list of W2Gs requires two more clicks. Suggestion: Permit export of all the list of W2G data into a .csv. The reverse of the suggested import, suggested above. April 18, 2014
Rated 3 out of 5 by Roscoff Foreign address creates problems Even though I entered my foreign address, when I went to enter my foreign income on a W2 and selected the country where I live, it kept asking for a US state and zip code and a employer ID. Turns out this was not how I should have been entering the data - which I only found out through the user community - had to be in "other income". But Turbotax should have warned me about this immediately based on my foreign address!! April 18, 2014
Rated 3 out of 5 by issinflight Don't know about next year Turbotax says return fine, validated, IRS says Rejected! Open the return, try to fix it, pretty much impossible to do. Left me very frustrated. April 18, 2014
Rated 5 out of 5 by ALREN LATE RETURN Turbo tax works just like it has for the last 25+ years that I have used it. No surprises, just continually gets better. April 18, 2014
Rated 2 out of 5 by NightSkyGuy How to learn to further hate income taxes. While I do appreciate how turbotax helps you figure out where to put things, unfortunately it's an epic fail for me this year. My 2012 return was filed late and as a result, Efile has failed 4 times for me already. Reason? apparently Turbotax automatically puts the prior year AGI in the efile and you CAN'T OVERRIDE it, but the IRS phone site tells me that I should be putting "0" in there. It also seems to indicate that I don't NEED an efile pin... The muddled "help" is no help. Sigh. In fact, I suspect if I hadn't used Turbotax this year, I wouldn't be in this pickle! April 18, 2014
Rated 5 out of 5 by elsavio1 looking forward to 2014 There in not much to say about your product. Not only you have made the preparation of Taxes pleasurable, but you also help us learn about our tax system and operation. Some suggestions to be consider, for future years: After a return is finished / filed, rather than just "exit turbo tax" another option should be given: "go to the opening screen (home)", as you may want to prepare another return. Many states are given the option of E-Filing directly on their websites (or mandatory e-file when the federal return is e-filed). Turbo Tax should consider lowering the e-filing fees for such states, or providing the e-file for free. April 18, 2014
Rated 4 out of 5 by 6000feetup Still Working After All These Years I've been using Turbo Tax products for 15 years. I like the Intuit feel because if you follow the prompts the program is intuitive. I've used the Home Business and Rental package as well as the Business package for LLCs, Trusts and a C Corp. I find the 1040 packages to be most intuitive. I've never found a form that was not available immediately. I help friends and family with their returns using the program as well. I really like the download features. So I will keep buying the program. April 18, 2014
Rated 5 out of 5 by Hemjoy Great site The reasons I have no cons is because TurboTax is the ideal tax website for a person of my income and technical proficiency. Doing my taxes feels like talking to a person. April 18, 2014
Rated 5 out of 5 by KEANUENUE understandabnle My paying for the state return when it said I am entitled to one free state return that I did not use earlier. I went back to review the return and when I continued I had to pay for it. April 18, 2014
Rated 5 out of 5 by Daveco6187 Quick & easy Sums it all in a nutshell! This is the best way to file the Taxes. They're honest & do it Right,, yea, they'll want to sell some other ideas, & they may be good for some... For the most part It is easy to walk thru the Whole Process... Bottom Line.. April 18, 2014
Rated 5 out of 5 by jaguarIX Frustrated Claim that there is no charge, yet there was a $24.95 fee for filing the state return. There should be full disclosure of any costs. Filing the federal return required several transmissions. There was no way to get a PIN for retransmission. April 18, 2014
Rated 4 out of 5 by Steve4458 The Procrastinator When purchasing this software, downloading it and imputing data it was unclear as to when and where to input info for a small family farm. I originally input data as a business but later found that I should not have as it is covered later in personal income on Sch. "C" Farm Income.... This should have been made more clear before taking the time to input data as a business. Software program was easy to use and helpful tutorial was great.(except for issue mentioned above. I would very much recommend this product to my friends and family. I look forward to using TurboTax next year for an even larger Refund.....MANY THANKS, ..... Steve4458 April 18, 2014
Rated 3 out of 5 by MisterBuster Thought process was completed & filed when I got an Order confirmation number and payment confirmation along with notice of bank account that refund would be deposited in. This happened March 3,2013. Now 44 days later find out it was never filed. & now its April 17 (After the 15th deadline). Process to complete filing was vague. & misleading April 18, 2014
Rated 5 out of 5 by hill737 Turbo Tax I have several investments with one of the major financial services. The ability of Turbo Tax queue the financial service website greatly reduces the time needed to complete my returns, both state and federal. April 17, 2014
Rated 5 out of 5 by Theo220 Another Tax Year complete April 17, 2014
Rated 3 out of 5 by KDB57 Simplicity Satisfied with the use and performance of the application, did what I needed to do making filing my taxes easy. Explained every step of the process. April 17, 2014
Rated 5 out of 5 by alinkuutt Love TurboTax I use TurboTax every yr. I used H&R Block's software one yr and I was very disappointed. I went right back to TurboTax the very next yr and have not switched again. I like that I can choose forms mode or interview mode. I like that I can save my returns as a .pdf file. It's just an all around quality product. April 17, 2014
Please stand by...
We're out gathering the most recent reviews. It’s worth the wait, promise.
We're out gathering the most recent reviews. It’s worth the wait, promise.