TurboTax Customer Ratings - Page of Product Reviews
TurboTax SoftwareAverage Customer Rating 4.584 out of 5
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See what people just like you are saying about TurboTax Software 4.584 (164768 reviews)
Rated 4.6 out of 5áby 164673 reviewers.
Rated 5 out of 5áby kollensgirl Very helpful and easy to use . Even when calling customer service! thank you so much for making this easy :) April 21, 2014
Rated 5 out of 5áby ERKALKMMK 2013 Taxes I was very pleased with the product. It will save me a lot of money compared to using an accountant. April 21, 2014
Rated 4 out of 5áby JVCTaxGuy Keep rockin' it! Overall, and excellent, intuitive product. I LOVED how easy it was to navigate back to whichever section I needed to revisit after I had gone through the initial interview. Also, for the deductions, it shows you side-by-side what your deductions were the previous year compared to the current year (assuming you imported last year's return). Entering medical expenses and stock transactions are always the most difficult and confusing parts of preparing a tax return. TT's breakdown of medical expenses was different than mine. I didn't like having to upgrade to Premier to do the stock trades. April 21, 2014
Rated 1 out of 5áby RBY1 Never again Once you have selected e-file using PIN vs AGI, it appears to be impossible to choose AGI. My deceased uncle's return was rejected with last years PIN and the IRS would not issue a new one. Could not change to AGI on final submission screen. BTW, I want my rejected state e-filing fee returned, since it looks like I am going to have to print out and send in his returns. Since this problem appears in Q/A 2 or 3 years ago and has not been fixed, I won't be using TT again. April 21, 2014
Rated 4 out of 5áby Hector77 Good again this year Good again this year. It's frustrating that all the Fed data does not flow to State software. This meant that I had to go find the forms/data that I filled out in the Fed, write down what the Sate is asking, then go find where I was in the State return so I could fill in what the State wanted. Also, it was hard to look at specific "actual" Federal forms to see what Turbo Tax filled in. I hope it was correct... April 21, 2014
Rated 4 out of 5áby Hector77 Good Turbo Tax again this year It worked well as far as I know. It's disappointing that again this year the Fed returns data does not flow to the State software. It requires me to go back into the specific Fed forms (example Rental Property data) write down the data that is being asked for in the State software, then go pick up where I left off in the State return to fill in the data. Also, it was not as easy to go find specific "actual" forms to see what Turbo Tax fills in. April 21, 2014
Rated 1 out of 5áby tc727 2013 - Worst year for TT ever! Here I am on April 21st and TT still doesn't handle the transfer of my Federal information to my State return correctly. I spent a lot of time having to massage the data and finally had to fill in some blank 1099's with data that doesn't exist. This will be my last year with TT because of this issue. I had always been a big fan and a big proponent. They dropped the ball. If you want to see the issue, search for Mississippi 1099 on the TT help site and you will read how screwed up the program is. April 21, 2014
Rated 3 out of 5áby starvingcat some issues Not so happy. April 21, 2014
Rated 4 out of 5áby GDad2013 Overall, a good experience. This return was for my son who is a college student. However as U.S. citizens living in Canada doing taxes is more complicated than doing taxes for the country where you live. April 21, 2014
Rated 4 out of 5áby Pat123123 If you forget to include any deduction or income you filed the previous year, Turbo Tax will remind you. April 21, 2014
Rated 1 out of 5áby repeatreject rejected return IRS automated system indicates no PIN # is needed to confirm my identity and to enter zero for last year's AGI. Doesn't work. Last year's AGI from TurboTax return doesn't work either. My return is late thanks to TurboTax incompetence. April 21, 2014
Rated 5 out of 5áby MVcrew Long-Time User I have used since 80's and have never been disappointed or gotten into any audit problems from using TurboTax...Think it is best of the automated tax programs per review of some of my peers that have used other products...My program of choice for many years... April 21, 2014
Rated 3 out of 5áby Todd62 disappointed in 2013 VERY disappointed in Turbotax thsi year. My filing was rejected twice, saying that my 1040 line 12 did not match my C-Ez line 3 totals. BUT THEY CLEARLY MATCHED. I had to file 2 schedule c-ezs this year: one for me and one for my wife. Both schedules' total of line 3 equaled what we entered on 1040 line 12. To cap it off, it seemed that turbo tax did not even recognize I completed the c-ezs. It did not print them and did not show them as required to file. VERY disappointed. Now I have to file by mail. April 21, 2014
Rated 5 out of 5áby gyrofiler 2013 Quicken Filing I have used Turbotax for at least ten years for both federal and state filings without any audits or issues. April 21, 2014
Rated 4 out of 5áby diablo1117 once understood,it went smoothly I had to go through a couple of new forms and really pay special attention to some of the wording.Some items that were important seemed to be be interpreted by me as not so important causing considerable extra time and the refiling of an extra return or two. April 21, 2014
Rated 3 out of 5áby CherryB86 Confusiˇn at times If you're computer savy, this is the right software for you but if not, just get an accountant. There were sections that was a challenge for me to fill up. April 21, 2014
Rated 5 out of 5áby myers333 no headache overall positive product April 21, 2014
Rated 4 out of 5áby stl2010 A good service Turbotax is a great way to save research time and buy peace of mind if there is anything even a little bit complicated about your taxes. Understanding the fine technical points well enough to apply them yourself could take hours of research time, and making a mistake could cost you thousands of dollars or worse. The only thing about Turbotax that I question is the packages they offer-- it is not really clear what each package provides and does not provide, and it is very hard for a customer to assess ahead of time which one will be better for them. So probably many people end up paying for more than they need. April 21, 2014
Rated 2 out of 5áby tmjrm Like pulling teeth Found that you needed to know and understand what was allowable so that you would continue to "dig" to find where to put your deductions., April 21, 2014
Rated 5 out of 5áby Freaky2 TURBO TAX!!! The easiest and fastest way to file our taxes. April 21, 2014
Rated 5 out of 5áby Baur Efile was great through TurboTax - very easy! Turbo Tax was easy to find on the web, had very easy step by step instructions. Filed for my refund in no time! April 21, 2014
Rated 4 out of 5áby Tajmari CA state form was onerous As a decade-plus user of TurboTax, I can definitely say I really like this product. However, I had to file a CA state return this year, and I was baffled beyond words and ended up having to go to a tax accountant to get it all sorted out. Admittedly, I had a very strange tax year since my work situation changed. But TurboTax's rendition of the CA return left a lot to be desired: It seemed to use the exact language that is on the CA return with little to no translation. April 21, 2014
Rated 3 out of 5áby 999kl Initially had issue with being able to update without being in administer mode. Was a pain until figured it out and your updates took care of the issue. Need cost of state e-file to role into product or go away. April 20, 2014
Rated 3 out of 5áby BGG7 Needs Clarification Quality of the software hasn't improved much the past few years. Some sections continue to be vague with poor or no examples. It would be nice to have an option to check off each section to complete before-hand to get a time estimate. This info can be imported from previous years taxes. It was also sad to see that not all federal taxes was imported into state taxes, including one section that didn't import it until a subsequent summary section instead of first in the relevant section. April 20, 2014
Rated 5 out of 5áby Socalbro52 Simple and Fast! I would recommend Turbo Tax for everyone, simply because it is easy to understand, and ties up any loose ends you may encounter along the way April 20, 2014
Rated 1 out of 5áby meryn I am as confused as before I started and still unsure if I have filed or not. The payment though have already been collected, which is not what it is promised. April 20, 2014
Rated 5 out of 5áby Wanda38 Awesome Turbotax TurboTax is awesome and easy to use. I have used this software over 10 years and recommend it to anyone. It will help you get through any hurdle. April 20, 2014
Rated 4 out of 5áby R2lph Found turbo tax to very easy to use and quick. April 20, 2014
Rated 5 out of 5áby cynthia402 Efficient and Thorough The most efficient and thorough way to do your taxes. I've been using turbo tax since the very beginning. April 20, 2014
Rated 5 out of 5áby SUNRHE Well done This is the best version of turbo tax so far. Worth the money until you get to the Home-Business version. April 20, 2014
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