TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AIJr from
Very Reliable!!
I have been using TurboTax since 2012, and they have not let me down.
Date published: 2021-02-22
Rated 3 out of 5 by
Kate15151515 from
Turbotax is getting more and more expensive
Every year it seems like the price goes up and there is no way to really file for free.
Date published: 2021-02-22
Rated 5 out of 5 by
TAK1030 from
TurboTax was very thorough!
Based on my previous experiences with tax services, TurboTax made me comfortable doing it myself for the first time.
Date published: 2021-02-22
Rated 3 out of 5 by
Tbungie from
TurboTax Is Decent
As an application, it did its job and it did it great. They did get me into to turbo tax deluxe and wouldn't let me get out and back to the free version. I did not need the deluxe version, so it was kind of frustrating. Other than that it was great.
Date published: 2021-02-22
Rated 1 out of 5 by
DRSQL from
Its good unless
something goes wrong. Like they did not file my CA refund/ Customer service is horrible and non existent
Date published: 2021-02-22
Rated 3 out of 5 by
PatrickPayton from
Not sure why I paid more
They recommended I pay for the premier feature, but I'm pretty sure I got nothing out of it.
Date published: 2021-02-22
Rated 5 out of 5 by
DHUG123 from
TURBO TAX IS GREAT
IT IS VERY EASY TO FILE AND AM SURE I WILL RECEIVE MY REFUND THROUGH TURBO TAX
Date published: 2021-02-22
Rated 5 out of 5 by
RetiredDanandViv from
Turbo Tax is great.
I had to deal with three different experts and all were great. The Chat girl was good but I couldn't understand the form I was attempting to fill out so went with phone call. I would recommend phone in lieu of Chat.
Date published: 2021-02-22
Rated 5 out of 5 by
kiley217 from
Very easy
Walked me through and explained every step of the way
Date published: 2021-02-22
Rated 4 out of 5 by
CMAN20 from
TurboTax gets it done!
Great software although sometimes year over year imports can be challenging to navigate. The live feature and the ability to talk to someone live is exceptional...great, friendly service.
All TurboTax® Offerings Reviews - Page 9999
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
AIJr from
Very Reliable!!
I have been using TurboTax since 2012, and they have not let me down.
Date published: 2021-02-22
Rated 3 out of 5 by
Kate15151515 from
Turbotax is getting more and more expensive
Every year it seems like the price goes up and there is no way to really file for free.
Date published: 2021-02-22
Rated 5 out of 5 by
TAK1030 from
TurboTax was very thorough!
Based on my previous experiences with tax services, TurboTax made me comfortable doing it myself for the first time.
Date published: 2021-02-22
Rated 3 out of 5 by
Tbungie from
TurboTax Is Decent
As an application, it did its job and it did it great. They did get me into to turbo tax deluxe and wouldn't let me get out and back to the free version. I did not need the deluxe version, so it was kind of frustrating. Other than that it was great.
Date published: 2021-02-22
Rated 1 out of 5 by
DRSQL from
Its good unless
something goes wrong. Like they did not file my CA refund/ Customer service is horrible and non existent
Date published: 2021-02-22
Rated 3 out of 5 by
PatrickPayton from
Not sure why I paid more
They recommended I pay for the premier feature, but I'm pretty sure I got nothing out of it.
Date published: 2021-02-22
Rated 5 out of 5 by
DHUG123 from
TURBO TAX IS GREAT
IT IS VERY EASY TO FILE AND AM SURE I WILL RECEIVE MY REFUND THROUGH TURBO TAX
Date published: 2021-02-22
Rated 5 out of 5 by
RetiredDanandViv from
Turbo Tax is great.
I had to deal with three different experts and all were great. The Chat girl was good but I couldn't understand the form I was attempting to fill out so went with phone call. I would recommend phone in lieu of Chat.
Date published: 2021-02-22
Rated 5 out of 5 by
kiley217 from
Very easy
Walked me through and explained every step of the way
Date published: 2021-02-22
Rated 4 out of 5 by
CMAN20 from
TurboTax gets it done!
Great software although sometimes year over year imports can be challenging to navigate. The live feature and the ability to talk to someone live is exceptional...great, friendly service.
All TurboTax® Offerings Reviews - Page 9999
Date published: 2021-02-22