TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Still Pretty New to This I'm still pretty new to this, but it's been easy. I'm grateful that I don't have to go through a difficult process like my parents and grandparents did when they were my age. Since most forms are accessible online, I don't have to take all day to do this.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Always Has Been #1 Have used TurboTax for over 10 years and it has been great and only improved over time.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBOTAX IS EASY AND FAST IT IS EASY TO USE AND IF YOU DON'T UNDERSTAND ANY OF THE REQUIRED INFORMATION, THEY WILL EXPLAIN IT TO YOU.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy to use Guidance through each step helps in not overlooking anything needed to report
Date published: 2021-02-28
Rated 1 out of 5 by from Autited I paid to not get autited and I still did so I’m not sure
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is a great product This is my second year filing with Turbo Tax. The features and helpful suggestions make tax time a better, more accurate, and secure experience.
Date published: 2021-02-28
Rated 5 out of 5 by from Super helpful and easy to use! We had been getting taxes done by tax preparers for years until we went a few years ago and was not only charged $625 by the preparer, we also made to pay $5000 to the IRS for federal and also owed money to our state. We earned the same amount the following year but filed with TurboTax instead. TurboTax only cost around $130 to use (even though our taxes are complicated). After filing with Turbotax, we only owed $1000 to the IRS for federal and received a small state refund. It was wonderful to owe 80% less to the IRS! For this reason, we are sticking with Turbotax from now on. Another great perk about doing taxes ourselves is that we have all the documents conveniently nearby and we still have the option to get human help but at a cheaper price than if we had went to a different tax preparation service. But most of my questions were easily answered by the search feature in the TurboTax software that we didn't need to do that the first year. I highly recommend TurboTax!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and informative I have used Turbo Tax for years. Love how it is always simple and helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank goodness for Turbo Tax I have been using Turbo Tax for several years now and it is simple to use. The one tip I have for this year is to search for Economic Impact Payment in the search box. Whether you did or did not receive all of your payments Turbo Tax has an exercise to walk you through to make sure you did receive all possible payments. It should be done after you have done everything else and you are ready to file. It could be off if you haven't input all your tax data.
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience and help I started out doing it myself and then needed some assistance. As first, help was online but then the rep suggested that we talk on the phone. I'm glad I did! Mr. Kalu was awesome! Friendly, knowledgeable and professional!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9996
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Still Pretty New to This I'm still pretty new to this, but it's been easy. I'm grateful that I don't have to go through a difficult process like my parents and grandparents did when they were my age. Since most forms are accessible online, I don't have to take all day to do this.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax Always Has Been #1 Have used TurboTax for over 10 years and it has been great and only improved over time.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBOTAX IS EASY AND FAST IT IS EASY TO USE AND IF YOU DON'T UNDERSTAND ANY OF THE REQUIRED INFORMATION, THEY WILL EXPLAIN IT TO YOU.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy to use Guidance through each step helps in not overlooking anything needed to report
Date published: 2021-02-28
Rated 1 out of 5 by from Autited I paid to not get autited and I still did so I’m not sure
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is a great product This is my second year filing with Turbo Tax. The features and helpful suggestions make tax time a better, more accurate, and secure experience.
Date published: 2021-02-28
Rated 5 out of 5 by from Super helpful and easy to use! We had been getting taxes done by tax preparers for years until we went a few years ago and was not only charged $625 by the preparer, we also made to pay $5000 to the IRS for federal and also owed money to our state. We earned the same amount the following year but filed with TurboTax instead. TurboTax only cost around $130 to use (even though our taxes are complicated). After filing with Turbotax, we only owed $1000 to the IRS for federal and received a small state refund. It was wonderful to owe 80% less to the IRS! For this reason, we are sticking with Turbotax from now on. Another great perk about doing taxes ourselves is that we have all the documents conveniently nearby and we still have the option to get human help but at a cheaper price than if we had went to a different tax preparation service. But most of my questions were easily answered by the search feature in the TurboTax software that we didn't need to do that the first year. I highly recommend TurboTax!
Date published: 2021-02-28
Rated 5 out of 5 by from Simple and informative I have used Turbo Tax for years. Love how it is always simple and helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Thank goodness for Turbo Tax I have been using Turbo Tax for several years now and it is simple to use. The one tip I have for this year is to search for Economic Impact Payment in the search box. Whether you did or did not receive all of your payments Turbo Tax has an exercise to walk you through to make sure you did receive all possible payments. It should be done after you have done everything else and you are ready to file. It could be off if you haven't input all your tax data.
Date published: 2021-02-28
Rated 5 out of 5 by from Great experience and help I started out doing it myself and then needed some assistance. As first, help was online but then the rep suggested that we talk on the phone. I'm glad I did! Mr. Kalu was awesome! Friendly, knowledgeable and professional!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 9996