TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from 11+ years (for me) and still no Mac version The software is ok - but there are two galling problems: (1) it's inexcusable that after 11+ years, I'm still waiting for a Mac version of TT Business. Every year I have to run TT in a virtual machine. TT Business is the only reason I need a Windows license as well as a Parallels Desktop license. (2) the help on any topic is pretty much useless - if it exists at all (most screens don't have any further help).
Date published: 2021-03-15
Rated 5 out of 5 by from turbo is awsome Each time I needed help there was a agent that help me through correcting and emailing my tax return, they were patience and very polite will always use them and refer my friends
Date published: 2021-03-15
Rated 5 out of 5 by from Solid Program Always works, Used this program for 30 years. Will continue to use it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is easy and quick! It was so easy and I will be using turbo tax in future years.
Date published: 2021-03-15
Rated 4 out of 5 by from TT is dope did great, something i didn't understand but that's taxes for you
Date published: 2021-03-15
Rated 5 out of 5 by from So awesome thanks Very easy to use thanks I will use this again thanks so much
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use, even when my returns were rejected Turbo tax guided me through it easily.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Is User Friendly Turbo Tax is user friendly. Tax Expert called me promptly, was professional, friendly and helpful with answering my questions.
Date published: 2021-03-15
Rated 2 out of 5 by from Rounding errors cause headaches every year. PLEASE stop rounding figures prematurely! This literally adds hours of work every year for me, as I have to re-calculate everything manually trying to determine why things are not in balance or not adding up correctly. I ultimately have to manually override the data, which I shouldn't have to do. I also found a case in which it rounded .50 down instead of up. Please see IRS Pub 17 Computations on page 13: "Rounding off dollars. You can round off cents to whole dollars on your return and schedules. If you do round to whole dollars, you must round all amounts. To round, drop amounts under 50 cents and increase amounts from 50 to 99 cents to the next dollar."
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was Easy and Amazing I am only eligible for a small refund - less than $100 - so it made ZERO sense to pay anyone to do my taxes. I was nervous at first but TurboTax made the process easy and FREE! Thank you, TurboTax.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 9941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 11+ years (for me) and still no Mac version The software is ok - but there are two galling problems: (1) it's inexcusable that after 11+ years, I'm still waiting for a Mac version of TT Business. Every year I have to run TT in a virtual machine. TT Business is the only reason I need a Windows license as well as a Parallels Desktop license. (2) the help on any topic is pretty much useless - if it exists at all (most screens don't have any further help).
Date published: 2021-03-15
Rated 5 out of 5 by from turbo is awsome Each time I needed help there was a agent that help me through correcting and emailing my tax return, they were patience and very polite will always use them and refer my friends
Date published: 2021-03-15
Rated 5 out of 5 by from Solid Program Always works, Used this program for 30 years. Will continue to use it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is easy and quick! It was so easy and I will be using turbo tax in future years.
Date published: 2021-03-15
Rated 4 out of 5 by from TT is dope did great, something i didn't understand but that's taxes for you
Date published: 2021-03-15
Rated 5 out of 5 by from So awesome thanks Very easy to use thanks I will use this again thanks so much
Date published: 2021-03-15
Rated 5 out of 5 by from Easy to use Easy to use, even when my returns were rejected Turbo tax guided me through it easily.
Date published: 2021-03-15
Rated 4 out of 5 by from Turbo Tax Is User Friendly Turbo Tax is user friendly. Tax Expert called me promptly, was professional, friendly and helpful with answering my questions.
Date published: 2021-03-15
Rated 2 out of 5 by from Rounding errors cause headaches every year. PLEASE stop rounding figures prematurely! This literally adds hours of work every year for me, as I have to re-calculate everything manually trying to determine why things are not in balance or not adding up correctly. I ultimately have to manually override the data, which I shouldn't have to do. I also found a case in which it rounded .50 down instead of up. Please see IRS Pub 17 Computations on page 13: "Rounding off dollars. You can round off cents to whole dollars on your return and schedules. If you do round to whole dollars, you must round all amounts. To round, drop amounts under 50 cents and increase amounts from 50 to 99 cents to the next dollar."
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax was Easy and Amazing I am only eligible for a small refund - less than $100 - so it made ZERO sense to pay anyone to do my taxes. I was nervous at first but TurboTax made the process easy and FREE! Thank you, TurboTax.
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 9941