TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful and customer service helped so much! Turbo Tax. I paid for the extra on Turbo as to get copies and just help if I need it down the road. I really liked the turbotax. It was very helpful and so easy to use. Last year I used H&R block but this year I took a chance to use turbotax and glad that I did!
Date published: 2023-02-25
Rated 5 out of 5 by from Great Overall TurboTax worked very well for me this year overall. My only complaint was that for the Pennsylvania state taxes, the software was not intelligent enough to make assets that we held jointly (e.g., Schedule A, Schedule B, Schedule D) selected as "Joint". Instead, it split all jointly held items as being half mine and half my spouse's, even though there was an option to be jointly held (i.e., "Joint"). Either way, everything still worked and was otherwise great!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome!! Great product, very helpful tax experts! Love the chat feature!
Date published: 2023-02-25
Rated 3 out of 5 by from Annoyed If it asked maybe once or twice to add the experts for more money it wouldnt be bad but dang more then twice i got annoyed like i said no
Date published: 2023-02-25
Rated 4 out of 5 by from Long time user The TurboTax app is pretty great! I used deluxe version, as usual. I like that the app looks pretty similar each year, so is easy to navigate. But I took off one star because the online help is not very helpful. Also, I initially downloaded the app from the web, and it wouldn't run - got white screen with blue dot; tried online help, and even called, but the person was clueless and couldn't help. (I ended up downloading from disc, which was slow, but worked.)
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome support Live experience was great as well as further support when needed
Date published: 2023-02-25
Rated 5 out of 5 by from Very efficient and user friendly! I highly recommend this service. Very user friendly and the experts are very helpful in quickly answering my questions. It was also very quick for the expert to call me and I did not have to wait hours like most service lines. I got my return done quickly and everything looked correct to me.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome job Quick and easy to understand. E-file was free and avoid cost to file.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome awesome kjhfsjh djhfjhduh cjfhjhjfd jfhjhvjfhjfd jfhdjf
Date published: 2023-02-25
Rated 3 out of 5 by from Still Need CPA Very easy to use, has good information/explanations but do not feel it covers everything. I feel to get max refund you need a CPA as most of us just don't know enough and TaxTurbo can't explain enough. Sometimes wonder if TurboTax has a "relationship" w/IRS to lead taxpayers towards certain situation. Also don't like how on the coversheet of the return you print the full routing number and bank account the applicant is using to deposit a refund. BAD BAD SECURITY
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9860
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful and customer service helped so much! Turbo Tax. I paid for the extra on Turbo as to get copies and just help if I need it down the road. I really liked the turbotax. It was very helpful and so easy to use. Last year I used H&R block but this year I took a chance to use turbotax and glad that I did!
Date published: 2023-02-25
Rated 5 out of 5 by from Great Overall TurboTax worked very well for me this year overall. My only complaint was that for the Pennsylvania state taxes, the software was not intelligent enough to make assets that we held jointly (e.g., Schedule A, Schedule B, Schedule D) selected as "Joint". Instead, it split all jointly held items as being half mine and half my spouse's, even though there was an option to be jointly held (i.e., "Joint"). Either way, everything still worked and was otherwise great!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is Awesome!! Great product, very helpful tax experts! Love the chat feature!
Date published: 2023-02-25
Rated 3 out of 5 by from Annoyed If it asked maybe once or twice to add the experts for more money it wouldnt be bad but dang more then twice i got annoyed like i said no
Date published: 2023-02-25
Rated 4 out of 5 by from Long time user The TurboTax app is pretty great! I used deluxe version, as usual. I like that the app looks pretty similar each year, so is easy to navigate. But I took off one star because the online help is not very helpful. Also, I initially downloaded the app from the web, and it wouldn't run - got white screen with blue dot; tried online help, and even called, but the person was clueless and couldn't help. (I ended up downloading from disc, which was slow, but worked.)
Date published: 2023-02-25
Rated 4 out of 5 by from Awesome support Live experience was great as well as further support when needed
Date published: 2023-02-25
Rated 5 out of 5 by from Very efficient and user friendly! I highly recommend this service. Very user friendly and the experts are very helpful in quickly answering my questions. It was also very quick for the expert to call me and I did not have to wait hours like most service lines. I got my return done quickly and everything looked correct to me.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome job Quick and easy to understand. E-file was free and avoid cost to file.
Date published: 2023-02-25
Rated 5 out of 5 by from awesome awesome kjhfsjh djhfjhduh cjfhjhjfd jfhjhvjfhjfd jfhdjf
Date published: 2023-02-25
Rated 3 out of 5 by from Still Need CPA Very easy to use, has good information/explanations but do not feel it covers everything. I feel to get max refund you need a CPA as most of us just don't know enough and TaxTurbo can't explain enough. Sometimes wonder if TurboTax has a "relationship" w/IRS to lead taxpayers towards certain situation. Also don't like how on the coversheet of the return you print the full routing number and bank account the applicant is using to deposit a refund. BAD BAD SECURITY
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 9860