TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Nat319 from
nice
love that I could do this before taxes are due without having to make appointments
Date published: 2022-04-05
Rated 5 out of 5 by
Monty51 from
TurboTax was an easy process for me to use.
Tracey was able to talk me through the process and took multiple attempts and time zone differences.
Date published: 2022-04-05
Rated 5 out of 5 by
Jersjustafishing from
TurboTax is great
They helped me with my return being rejected and got me a refund thanks
Date published: 2022-04-05
Rated 4 out of 5 by
SDBeachGuy from
2021 TurboTax Desktop Version for Mac OSX
The product is relatively easy to use, but there continue to be frustrating issues which should have already been sorted. For example, its not possible to change the font (make bigger), this is such a basic issue, yet it continues to be left behind. Also, there are forms that do not populate that turn up in the review which is good, but the obvious question is why?
Date published: 2022-04-05
Rated 5 out of 5 by
Cris53 from
Fast and easy
I would use Turbo Tax again and again. I will make sure to tell friends and family about Turbo Tax.
Date published: 2022-04-05
Rated 5 out of 5 by
patty20 from
great
easy to use, had many helpful tips and information
Date published: 2022-04-05
Rated 5 out of 5 by
AFOC from
I'd would not file any other way
I have used TurboTax for years. It has always been an easy and stress free process, plus I am able to access documents year over year. Starting my own business in 2020, I wanted a Tax Expert to help me along with the process. My tax expert was very responsive and knowledgeable. I knew working with TurboTax would be a pleasant experience, but it was even better than I had guessed.
Date published: 2022-04-05
Rated 3 out of 5 by
Cruisen from
FRUSTRATING
The imported dividend information hung up the filing of my return! At the very end, TT asked for Foreign taxes paid and when? I had to find the fricken dividend statement and figure out if foreign taxes were paid before it would e file. It turned out that $0.01 was paid in foreign taxes. Is there a standard format that investment companies must follow in order to be included in your import process? It would have been easier to have just followed the dividend statement and typed it in during the income step by step rather than import it. People want to be finished with this process quickly; therefore, all necessary information needs to be imported completely.
Date published: 2022-04-05
Rated 5 out of 5 by
SURFPUNK69 from
USER FRIENDLY
DID IT MYSELF, AND I'M NOT A COMPUTER PERSON. NOT TOO COMPLICATED
Date published: 2022-04-05
Rated 1 out of 5 by
Tayy8 from
Turbo tax is repetitive
Horrible. Repeated several screens multiple times. Wouldn't allow me to e-file. 2020 taxes were not uploaded for me to access. I had to mail them. I don't think I will be using Turbo tax next year. Too confusing.
All TurboTax® Offerings Reviews - Page 9668
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Nat319 from
nice
love that I could do this before taxes are due without having to make appointments
Date published: 2022-04-05
Rated 5 out of 5 by
Monty51 from
TurboTax was an easy process for me to use.
Tracey was able to talk me through the process and took multiple attempts and time zone differences.
Date published: 2022-04-05
Rated 5 out of 5 by
Jersjustafishing from
TurboTax is great
They helped me with my return being rejected and got me a refund thanks
Date published: 2022-04-05
Rated 4 out of 5 by
SDBeachGuy from
2021 TurboTax Desktop Version for Mac OSX
The product is relatively easy to use, but there continue to be frustrating issues which should have already been sorted. For example, its not possible to change the font (make bigger), this is such a basic issue, yet it continues to be left behind. Also, there are forms that do not populate that turn up in the review which is good, but the obvious question is why?
Date published: 2022-04-05
Rated 5 out of 5 by
Cris53 from
Fast and easy
I would use Turbo Tax again and again. I will make sure to tell friends and family about Turbo Tax.
Date published: 2022-04-05
Rated 5 out of 5 by
patty20 from
great
easy to use, had many helpful tips and information
Date published: 2022-04-05
Rated 5 out of 5 by
AFOC from
I'd would not file any other way
I have used TurboTax for years. It has always been an easy and stress free process, plus I am able to access documents year over year. Starting my own business in 2020, I wanted a Tax Expert to help me along with the process. My tax expert was very responsive and knowledgeable. I knew working with TurboTax would be a pleasant experience, but it was even better than I had guessed.
Date published: 2022-04-05
Rated 3 out of 5 by
Cruisen from
FRUSTRATING
The imported dividend information hung up the filing of my return! At the very end, TT asked for Foreign taxes paid and when? I had to find the fricken dividend statement and figure out if foreign taxes were paid before it would e file. It turned out that $0.01 was paid in foreign taxes. Is there a standard format that investment companies must follow in order to be included in your import process? It would have been easier to have just followed the dividend statement and typed it in during the income step by step rather than import it. People want to be finished with this process quickly; therefore, all necessary information needs to be imported completely.
Date published: 2022-04-05
Rated 5 out of 5 by
SURFPUNK69 from
USER FRIENDLY
DID IT MYSELF, AND I'M NOT A COMPUTER PERSON. NOT TOO COMPLICATED
Date published: 2022-04-05
Rated 1 out of 5 by
Tayy8 from
Turbo tax is repetitive
Horrible. Repeated several screens multiple times. Wouldn't allow me to e-file. 2020 taxes were not uploaded for me to access. I had to mail them. I don't think I will be using Turbo tax next year. Too confusing.
All TurboTax® Offerings Reviews - Page 9668
Date published: 2022-04-05