TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax Easy and professional to use as a beginner tax preparer.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use. I was able to complete filing my taxes with easy. Plus, with the assistance of the representatives with answering my questions, I was able to file my taxes with Turbo Tax in one day with ease.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome They helped me through this tax returns and helped me file since everything is different
Date published: 2021-05-15
Rated 2 out of 5 by from Issues with Screen Resolution The program was installed on a new Dell laptop, which resulted in two service calls to address issues with screens not being visible. In both cases the issue was resolved by switching to the lowest available screen resolution. The screens having the issue were the Activation Screen and the screen to purchase a state e-filing license. This issue really needs to be addressed.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding Program I could not have completed my taxes period, but in record time, with the help of Turbo Tax.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Tax Tool First time using Turbotax, the interface was excellent and asked questions I needed answers to. The search tool helped a lot on forms and information i had to file with. The state filing tool was seamless. Excellent program!
Date published: 2021-05-15
Rated 3 out of 5 by from Help with conflicts I had to fill in Turbo Tax twice. Once on my saved copy on computer. Then I had to log on and do it with internet when I couldn't access pay. .Lucky it was a simple return and results are approximately same. Rep couldn't help with copying info to new file. Automatic recording stinks. Doesn't understand any English
Date published: 2021-05-15
Rated 5 out of 5 by from awsome I could have done the basic My experience during my many years with Turbo Tax has for the most part been very good
Date published: 2021-05-15
Rated 3 out of 5 by from Needs some improvement Link from app to login to Intuit Turbotax to purchase state and to efile states is weak. Sticks on address verification and no way to get out except abandon and go in as guest. Same thing with advantage for next year. Also requests verification of direct deposit info for Fed and for State. Requesting once for both should be enuf especially if on file from last year. Every time access app, 3 error dialogs created requesting sent to intuit. I have Mac version on MacBook with current OS and current Turbotax updates. Also app recommended tax savings for IRA contribution during review but then told me not eligible when I tried to follow instructions for IRA.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience Fast, straight forward, online support. easy to understand.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 965
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbo Tax Easy and professional to use as a beginner tax preparer.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is easy to use. I was able to complete filing my taxes with easy. Plus, with the assistance of the representatives with answering my questions, I was able to file my taxes with Turbo Tax in one day with ease.
Date published: 2021-05-15
Rated 5 out of 5 by from turbo tax is awesome They helped me through this tax returns and helped me file since everything is different
Date published: 2021-05-15
Rated 2 out of 5 by from Issues with Screen Resolution The program was installed on a new Dell laptop, which resulted in two service calls to address issues with screens not being visible. In both cases the issue was resolved by switching to the lowest available screen resolution. The screens having the issue were the Activation Screen and the screen to purchase a state e-filing license. This issue really needs to be addressed.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding Program I could not have completed my taxes period, but in record time, with the help of Turbo Tax.
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Tax Tool First time using Turbotax, the interface was excellent and asked questions I needed answers to. The search tool helped a lot on forms and information i had to file with. The state filing tool was seamless. Excellent program!
Date published: 2021-05-15
Rated 3 out of 5 by from Help with conflicts I had to fill in Turbo Tax twice. Once on my saved copy on computer. Then I had to log on and do it with internet when I couldn't access pay. .Lucky it was a simple return and results are approximately same. Rep couldn't help with copying info to new file. Automatic recording stinks. Doesn't understand any English
Date published: 2021-05-15
Rated 5 out of 5 by from awsome I could have done the basic My experience during my many years with Turbo Tax has for the most part been very good
Date published: 2021-05-15
Rated 3 out of 5 by from Needs some improvement Link from app to login to Intuit Turbotax to purchase state and to efile states is weak. Sticks on address verification and no way to get out except abandon and go in as guest. Same thing with advantage for next year. Also requests verification of direct deposit info for Fed and for State. Requesting once for both should be enuf especially if on file from last year. Every time access app, 3 error dialogs created requesting sent to intuit. I have Mac version on MacBook with current OS and current Turbotax updates. Also app recommended tax savings for IRA contribution during review but then told me not eligible when I tried to follow instructions for IRA.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience Fast, straight forward, online support. easy to understand.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 965