TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax is great Turbo Tax is easy and simple to understand. I have used Turbo for at least the last 9 years
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and like the suggestions for returns Easy to navigate and lists all the suggestions for deductions as well as taxable income.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax disappointed me this year I've been the biggest fan of TurboTax for years, seriously, 8 years in a row, but this year, holy molly, so annoying. I am a US citizen filing from abroad as non-resident, and only claiming 1099 income. Somehow the income section it took into account my past year income amount and started saying I was going to receive a lot more than I earned. After paying, upgrading to the Live assistance, having a bad chat experience with long wait times and then a life advisor tried to help me, but they just disconnected after 2 minutes in the screensharing. Eventually, I downgraded, erased my income section and started from scratch. Not to mention the annoying workaround that you need to change your filing address to be US based before even seeing the Ready to file button. Thank god I saw a thread on the help section that helped me. Seriously, it's NOT clear that you would have to do that before submitting, especially when you throw a bunch of green illustrations and animations saying I am ready to file, and then it keeps pushing me back to the first screen. Please improve the experience for US ex-pats.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax - Cheapest/Easiest way to file taxes Very user friendly, great source for a teenager or anyone not taught how to file their taxes.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is a very good program for me. I had some problems with the reconciliation of the partners accounts and the associated K-1's. After a few false starts finally got the information correct.
Date published: 2021-02-23
Rated 4 out of 5 by from Never a Problem I've been using Turbo Tax for 8 years and it's always easy to use and guides me for all my tax purposes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I didn't need to interact with an agent, but the process was smooth and easy
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax There's lots of things I didn't know that could be deducted that help me out tremendously. I learn to keep records, make a file and store things in order to help myself doing tax filing next year. Managing my money is important I see now. Great education experience I'm learning by Turbo Tax... Thanks Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and FREE easy to use, you just have to pay attention to what youre writing and thats it
Date published: 2021-02-23
Rated 5 out of 5 by from Assembler super fast and easy, the new update where the tax info is automatically entered is also very helpful.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9632
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is great Turbo Tax is easy and simple to understand. I have used Turbo for at least the last 9 years
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and like the suggestions for returns Easy to navigate and lists all the suggestions for deductions as well as taxable income.
Date published: 2021-02-23
Rated 1 out of 5 by from TurboTax disappointed me this year I've been the biggest fan of TurboTax for years, seriously, 8 years in a row, but this year, holy molly, so annoying. I am a US citizen filing from abroad as non-resident, and only claiming 1099 income. Somehow the income section it took into account my past year income amount and started saying I was going to receive a lot more than I earned. After paying, upgrading to the Live assistance, having a bad chat experience with long wait times and then a life advisor tried to help me, but they just disconnected after 2 minutes in the screensharing. Eventually, I downgraded, erased my income section and started from scratch. Not to mention the annoying workaround that you need to change your filing address to be US based before even seeing the Ready to file button. Thank god I saw a thread on the help section that helped me. Seriously, it's NOT clear that you would have to do that before submitting, especially when you throw a bunch of green illustrations and animations saying I am ready to file, and then it keeps pushing me back to the first screen. Please improve the experience for US ex-pats.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax - Cheapest/Easiest way to file taxes Very user friendly, great source for a teenager or anyone not taught how to file their taxes.
Date published: 2021-02-23
Rated 4 out of 5 by from Turbo Tax is a very good program for me. I had some problems with the reconciliation of the partners accounts and the associated K-1's. After a few false starts finally got the information correct.
Date published: 2021-02-23
Rated 4 out of 5 by from Never a Problem I've been using Turbo Tax for 8 years and it's always easy to use and guides me for all my tax purposes.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is great I didn't need to interact with an agent, but the process was smooth and easy
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax There's lots of things I didn't know that could be deducted that help me out tremendously. I learn to keep records, make a file and store things in order to help myself doing tax filing next year. Managing my money is important I see now. Great education experience I'm learning by Turbo Tax... Thanks Turbo Tax
Date published: 2021-02-23
Rated 5 out of 5 by from Easy to use and FREE easy to use, you just have to pay attention to what youre writing and thats it
Date published: 2021-02-23
Rated 5 out of 5 by from Assembler super fast and easy, the new update where the tax info is automatically entered is also very helpful.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9632