TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from You can make some improvements I donot want to give my ID PIN until the last minute; i.e., just before I hot teh transmit button. that is teh last thing I want to do. I am willing to pay your fee, then I want to see and print and check my returns as a hard copy. Then I will come back, give you my pin and that is the only I need to do before I hot teh transmit button. That is how I want it. Since I had my ID theft during teh tax prep process (another tax prep software), that PIN ID is teh only thing that protects me. So once I enter it, I want to hit the tranmit button.l
Date published: 2021-03-01
Rated 1 out of 5 by from Required to upgrade I was forced to upgrade to your premium service all because of ONE spot on my return. You charged that premium fee for BOTH state and federal returns, AND if I wanted to take out the money from my refund, it would’ve added on an addition $40 fee. So $120 just to file my taxes. Because I didn’t want to pay that extra fee and lose out on even more money on my tax return, I opted to pay now instead, which has now left to survive on $60 for two weeks...before groceries. Anyway you could stop charging ridiculous fees and tacking them on one after the other? Probably the last time I ever use this tax service. Sincerely, Going hungry for the next two weeks all because I had to file my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy to DIY I just can't believe how easy Turbo Tax is for tax filing, it takes the guess work out of filing.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is GREAT! Easy to navigate with lots of valuable information and tidbits.
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax I find this super easy and don't dread doing this every year.
Date published: 2021-03-01
Rated 3 out of 5 by from NEEDS TO BE ME MORE LIKE TAXES FOR IDIOTS NEEDS MORE INSTRUCTIONS. IT WASN'T THAT EASY TO DO MY TAXES.
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing Fast easy All worth it. Never knew it was so easy .
Date published: 2021-03-01
Rated 5 out of 5 by from Always Great been using turbotax for more than 5 years and never had a problem
Date published: 2021-03-01
Rated 5 out of 5 by from So Glad I tried to do my taxes myself I have 2 income properties, I work a 9 to 5 and am a real estate agent. I've paid to have my taxes done because I thought I'd never be able to do them myself. Especially with depreciation with my rentals. I figured I would try, Turbotax was a breeze! So glad I tried and saved myself $500!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Very easy to follow and understand. I will use again next year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from You can make some improvements I donot want to give my ID PIN until the last minute; i.e., just before I hot teh transmit button. that is teh last thing I want to do. I am willing to pay your fee, then I want to see and print and check my returns as a hard copy. Then I will come back, give you my pin and that is the only I need to do before I hot teh transmit button. That is how I want it. Since I had my ID theft during teh tax prep process (another tax prep software), that PIN ID is teh only thing that protects me. So once I enter it, I want to hit the tranmit button.l
Date published: 2021-03-01
Rated 1 out of 5 by from Required to upgrade I was forced to upgrade to your premium service all because of ONE spot on my return. You charged that premium fee for BOTH state and federal returns, AND if I wanted to take out the money from my refund, it would’ve added on an addition $40 fee. So $120 just to file my taxes. Because I didn’t want to pay that extra fee and lose out on even more money on my tax return, I opted to pay now instead, which has now left to survive on $60 for two weeks...before groceries. Anyway you could stop charging ridiculous fees and tacking them on one after the other? Probably the last time I ever use this tax service. Sincerely, Going hungry for the next two weeks all because I had to file my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from So Easy to DIY I just can't believe how easy Turbo Tax is for tax filing, it takes the guess work out of filing.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is GREAT! Easy to navigate with lots of valuable information and tidbits.
Date published: 2021-03-01
Rated 5 out of 5 by from I love TurboTax I find this super easy and don't dread doing this every year.
Date published: 2021-03-01
Rated 3 out of 5 by from NEEDS TO BE ME MORE LIKE TAXES FOR IDIOTS NEEDS MORE INSTRUCTIONS. IT WASN'T THAT EASY TO DO MY TAXES.
Date published: 2021-03-01
Rated 5 out of 5 by from Amazing Fast easy All worth it. Never knew it was so easy .
Date published: 2021-03-01
Rated 5 out of 5 by from Always Great been using turbotax for more than 5 years and never had a problem
Date published: 2021-03-01
Rated 5 out of 5 by from So Glad I tried to do my taxes myself I have 2 income properties, I work a 9 to 5 and am a real estate agent. I've paid to have my taxes done because I thought I'd never be able to do them myself. Especially with depreciation with my rentals. I figured I would try, Turbotax was a breeze! So glad I tried and saved myself $500!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is awesome! Very easy to follow and understand. I will use again next year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9618