TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from It was useful a few years ago Kept rejecting my e-file, said to contact support, but never could. Will never use this again.
Date published: 2021-03-01
Rated 5 out of 5 by from Is simple and quick I've been using Turbo Tax for 13 years and its always been easy and help is always there if needed
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fast & Easy I love the smooth website. Even if you don't get something you can talk to someone on the phone. It's really hassle-free and fast! Really worth it to me to go through them. I had a name change and they handled that without a hitch. Great service!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX is my GO-TO for Taxes! Easy Peesy! Been using Turtax since about 1994 and love it!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and informative Made the process easy to use and very informative. Thank you
Date published: 2021-03-01
Rated 5 out of 5 by from Fast, Easy, and Helpful The experience was straightforward and easy. Any questions that I had were easily solved by using the live chat feature on the site. I would highly recommend to anyone that wants to just get the task of doing taxes over quickly.
Date published: 2021-03-01
Rated 5 out of 5 by from Review Very confusing but finally got it I don't understand how I did it.
Date published: 2021-03-01
Rated 5 out of 5 by from it was awesome it was very easy to use they walk you thru everything and triple check so there are no mistakes. i love it
Date published: 2021-03-01
Rated 2 out of 5 by from its fine with the new abilities to file for self employment help from the hero's act, turbotax wrote up a very poor addition to their app that even clicking on the form causes issues. using a makeshift fix to delete the forms manually repair the issue without restarting but is way more than i should be doing. these issues need to be addressed.
Date published: 2021-03-01
Rated 3 out of 5 by from IT'S GOING TO COST YOU Fewer filing options to choose from. You only have three (3) options: File for Free; Deluxe and Max. A BIG chunk of the "Fees" bite into any refund. In the end, you're paying through your nose for what amounts to basically a "Standard" filing. I will seriously reconsider using Turbo Tas next year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9618
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It was useful a few years ago Kept rejecting my e-file, said to contact support, but never could. Will never use this again.
Date published: 2021-03-01
Rated 5 out of 5 by from Is simple and quick I've been using Turbo Tax for 13 years and its always been easy and help is always there if needed
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Fast & Easy I love the smooth website. Even if you don't get something you can talk to someone on the phone. It's really hassle-free and fast! Really worth it to me to go through them. I had a name change and they handled that without a hitch. Great service!
Date published: 2021-03-01
Rated 5 out of 5 by from TURBO TAX is my GO-TO for Taxes! Easy Peesy! Been using Turtax since about 1994 and love it!
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and informative Made the process easy to use and very informative. Thank you
Date published: 2021-03-01
Rated 5 out of 5 by from Fast, Easy, and Helpful The experience was straightforward and easy. Any questions that I had were easily solved by using the live chat feature on the site. I would highly recommend to anyone that wants to just get the task of doing taxes over quickly.
Date published: 2021-03-01
Rated 5 out of 5 by from Review Very confusing but finally got it I don't understand how I did it.
Date published: 2021-03-01
Rated 5 out of 5 by from it was awesome it was very easy to use they walk you thru everything and triple check so there are no mistakes. i love it
Date published: 2021-03-01
Rated 2 out of 5 by from its fine with the new abilities to file for self employment help from the hero's act, turbotax wrote up a very poor addition to their app that even clicking on the form causes issues. using a makeshift fix to delete the forms manually repair the issue without restarting but is way more than i should be doing. these issues need to be addressed.
Date published: 2021-03-01
Rated 3 out of 5 by from IT'S GOING TO COST YOU Fewer filing options to choose from. You only have three (3) options: File for Free; Deluxe and Max. A BIG chunk of the "Fees" bite into any refund. In the end, you're paying through your nose for what amounts to basically a "Standard" filing. I will seriously reconsider using Turbo Tas next year.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9618