TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Quick & Easy I have been using TurboTax for years now and it is the only way I complete my taxes. I can get them done quick and easy. Makes it painless.
Date published: 2021-03-01
Rated 4 out of 5 by from Good solid product I have used turbo tax for decades. I liked it better when I could import from Quicken, but the new features to download 1099-INT and 1099-DIV and 1099-B information from financial institutions was useful. This year I had to go through multiple steps to remove information from prior years (1099's and former employers). Even though I told TurboTax they did not apply to 2020 and deleted them, TT had it in multiple places and I had to seek those out and delete them multiple times.
Date published: 2021-03-01
Rated 4 out of 5 by from easy tax Relatively easy and fast to do each year without having to go to an accountant
Date published: 2021-03-01
Rated 5 out of 5 by from aWESOME I ENJOY THE CONVENIENCE OF PREPARING MY INCOME TAX ON LINE
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty simple to use Worked good for me. Don't get trapped in this stupid review though.
Date published: 2021-03-01
Rated 5 out of 5 by from Expected complications but had none Easy to follow instructions. My husband died in 2020 and I thought there might be some complications I wouldn’t be ready for. Not so. Turbo Tax took me through whatever I was required to do with ease. Great service.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great for calculating federal tax This is a great service and platform to learn a little more about how taxes are filed, especially when filing federal taxes. However, I have some issues when I have to file more than 1 state. In using the Help and communication with a live expert, there are some confusion. Some times the expert also has to look up terms and filing sections to see if I am doing it correctly. This seems understandable, since I am filing more than 1 state, but TurboTax should be prepared for issues like this and train their agents a bit better.
Date published: 2021-03-01
Rated 5 out of 5 by from Very user friendly Great very easy to use for any age!! Will definitely use turbo tax in the future!
Date published: 2021-03-01
Rated 5 out of 5 by from First time user! This was my first time filing on my own and it was very easy! I was able to upload my W2 via my job information as well as filling in other information easily as well with explanations of each page. I will definitely keep using this!
Date published: 2021-03-01
Rated 5 out of 5 by from Marty was AWESOME!!! Marty, took his time and went through every question with me. He was FANTASTIC!!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Quick & Easy I have been using TurboTax for years now and it is the only way I complete my taxes. I can get them done quick and easy. Makes it painless.
Date published: 2021-03-01
Rated 4 out of 5 by from Good solid product I have used turbo tax for decades. I liked it better when I could import from Quicken, but the new features to download 1099-INT and 1099-DIV and 1099-B information from financial institutions was useful. This year I had to go through multiple steps to remove information from prior years (1099's and former employers). Even though I told TurboTax they did not apply to 2020 and deleted them, TT had it in multiple places and I had to seek those out and delete them multiple times.
Date published: 2021-03-01
Rated 4 out of 5 by from easy tax Relatively easy and fast to do each year without having to go to an accountant
Date published: 2021-03-01
Rated 5 out of 5 by from aWESOME I ENJOY THE CONVENIENCE OF PREPARING MY INCOME TAX ON LINE
Date published: 2021-03-01
Rated 4 out of 5 by from Pretty simple to use Worked good for me. Don't get trapped in this stupid review though.
Date published: 2021-03-01
Rated 5 out of 5 by from Expected complications but had none Easy to follow instructions. My husband died in 2020 and I thought there might be some complications I wouldn’t be ready for. Not so. Turbo Tax took me through whatever I was required to do with ease. Great service.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great for calculating federal tax This is a great service and platform to learn a little more about how taxes are filed, especially when filing federal taxes. However, I have some issues when I have to file more than 1 state. In using the Help and communication with a live expert, there are some confusion. Some times the expert also has to look up terms and filing sections to see if I am doing it correctly. This seems understandable, since I am filing more than 1 state, but TurboTax should be prepared for issues like this and train their agents a bit better.
Date published: 2021-03-01
Rated 5 out of 5 by from Very user friendly Great very easy to use for any age!! Will definitely use turbo tax in the future!
Date published: 2021-03-01
Rated 5 out of 5 by from First time user! This was my first time filing on my own and it was very easy! I was able to upload my W2 via my job information as well as filling in other information easily as well with explanations of each page. I will definitely keep using this!
Date published: 2021-03-01
Rated 5 out of 5 by from Marty was AWESOME!!! Marty, took his time and went through every question with me. He was FANTASTIC!!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 9594