TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from not free you will do the whole tax return and at the very end it tells you that you Need to upgrade and you have no other option and then they charge you 39 for federal and 39 for state then another 39 to take the money out of your tax return!
Date published: 2023-02-26
Rated 4 out of 5 by from Very convenient and easy to follow I recognized and error, under My Info...it asks for "Mailing address". however once you review the Income tax forms it shows "Residential address". I believe it should match what the IRS is asking, because it might show a discrepancy once the IRS reviews our forms.
Date published: 2023-02-26
Rated 5 out of 5 by from Great - very easy I have never done this before always had someone prepare- Turbo Tax was easy and seamless. I had all the documents and transferring and filling in made everything easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Breezy Very easy to use. Tips were very helpful in walking me through the process.
Date published: 2023-02-26
Rated 4 out of 5 by from Good but not Great It was great, but I did pay extra to have it reviewed by an experienced tax reviewer, but all it did was run through the regular website review. No time for anyone to look at half the details before it said it was ready.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and Quick Super easy that it pulls tax forms from financial institutions so I didn't have to pull all the documents together. Completed in less than an hour!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is OK Pretty good features except I had a special sitiuation and your software couldn't accomodate it so I needed to improvise
Date published: 2023-02-26
Rated 1 out of 5 by from Terrible Have used for several years and this is the worst year.
Date published: 2023-02-26
Rated 5 out of 5 by from EASY PEASY! IT WAS SOOOOO EASY FOR ME TO DO MY TAXES!!! I WISH I WOULD'VE FILED WITH TURBO TAX SOONER!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Great service I am very pleased with the assistance I received from the live assistant. Mick was super helpful!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9594
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not free you will do the whole tax return and at the very end it tells you that you Need to upgrade and you have no other option and then they charge you 39 for federal and 39 for state then another 39 to take the money out of your tax return!
Date published: 2023-02-26
Rated 4 out of 5 by from Very convenient and easy to follow I recognized and error, under My Info...it asks for "Mailing address". however once you review the Income tax forms it shows "Residential address". I believe it should match what the IRS is asking, because it might show a discrepancy once the IRS reviews our forms.
Date published: 2023-02-26
Rated 5 out of 5 by from Great - very easy I have never done this before always had someone prepare- Turbo Tax was easy and seamless. I had all the documents and transferring and filling in made everything easy.
Date published: 2023-02-26
Rated 5 out of 5 by from Turbo Tax is Easy Breezy Very easy to use. Tips were very helpful in walking me through the process.
Date published: 2023-02-26
Rated 4 out of 5 by from Good but not Great It was great, but I did pay extra to have it reviewed by an experienced tax reviewer, but all it did was run through the regular website review. No time for anyone to look at half the details before it said it was ready.
Date published: 2023-02-26
Rated 5 out of 5 by from Easy and Quick Super easy that it pulls tax forms from financial institutions so I didn't have to pull all the documents together. Completed in less than an hour!
Date published: 2023-02-26
Rated 4 out of 5 by from Turbo tax is OK Pretty good features except I had a special sitiuation and your software couldn't accomodate it so I needed to improvise
Date published: 2023-02-26
Rated 1 out of 5 by from Terrible Have used for several years and this is the worst year.
Date published: 2023-02-26
Rated 5 out of 5 by from EASY PEASY! IT WAS SOOOOO EASY FOR ME TO DO MY TAXES!!! I WISH I WOULD'VE FILED WITH TURBO TAX SOONER!!!
Date published: 2023-02-26
Rated 5 out of 5 by from Great service I am very pleased with the assistance I received from the live assistant. Mick was super helpful!
Date published: 2023-02-26
All TurboTax® Offerings Reviews - Page 9594