TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome Very easy to follow the instructions and easy to use and understand.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax was awesome My experience with TurboTax was pleasant. Kimberly was awesome to work with.
Date published: 2022-02-20
Rated 5 out of 5 by from Its good. I had to upgrade to this version, yet it asked nothing about my moving expense.
Date published: 2022-02-20
Rated 4 out of 5 by from 4.5 stars! I come back to it every year! It's great that it has some of my info stored. But also some of that info has changed and it's hard to delete that. Overall though this software and service is amazing! Saves so much time and headache and $$$!
Date published: 2022-02-20
Rated 5 out of 5 by from Been using for 13 years! I’ve been using TurboTax since I was 18 after being able to file myself on taxes for the first time in my life. I much prefer the ease this software has brought to doing taxes over the years opposed to other companies.
Date published: 2022-02-20
Rated 5 out of 5 by from awesome awesome very user friendly. no complaints will recommend
Date published: 2022-02-20
Rated 4 out of 5 by from It was good Thanks for all the help from rafeal to fix and finish up my taxes
Date published: 2022-02-20
Rated 4 out of 5 by from Only way I can do my taxes. My taxes are pretty simple, glad I'm able to do them here. Now the whole stimulus stuff and unemployment was kind of hard and I had to google stuff and still not sure if I did it right but I only received my W2 and no other forms so there's only so much I can do. Taxes are complicated no matter what, and that's the governments fault. At least turbotax helping some.
Date published: 2022-02-20
Rated 5 out of 5 by from new to filing its fun and interesting to learn. and i had a blast learning
Date published: 2022-02-20
Rated 3 out of 5 by from turbo tax itself was great, the help not so good. I used the program that cost $119 with the added help. When I clicked on the live chat it told me there were problems and they would do what they could. I had to write my question and only got general answers. When i called I waited 5 minutes for a call back (Not bad) but no one was there, then i got disconnected. The second time i called same thing happened. Third time I called I stayed and waited for someone; I got a very nice man who helped. That was after a very frustrating time with the machine who could seem to get anything right. I felt it was a waste of money, I paid twice what I paid last year. I'll go with the cheaper version next year.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9522
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Very easy to follow the instructions and easy to use and understand.
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax was awesome My experience with TurboTax was pleasant. Kimberly was awesome to work with.
Date published: 2022-02-20
Rated 5 out of 5 by from Its good. I had to upgrade to this version, yet it asked nothing about my moving expense.
Date published: 2022-02-20
Rated 4 out of 5 by from 4.5 stars! I come back to it every year! It's great that it has some of my info stored. But also some of that info has changed and it's hard to delete that. Overall though this software and service is amazing! Saves so much time and headache and $$$!
Date published: 2022-02-20
Rated 5 out of 5 by from Been using for 13 years! I’ve been using TurboTax since I was 18 after being able to file myself on taxes for the first time in my life. I much prefer the ease this software has brought to doing taxes over the years opposed to other companies.
Date published: 2022-02-20
Rated 5 out of 5 by from awesome awesome very user friendly. no complaints will recommend
Date published: 2022-02-20
Rated 4 out of 5 by from It was good Thanks for all the help from rafeal to fix and finish up my taxes
Date published: 2022-02-20
Rated 4 out of 5 by from Only way I can do my taxes. My taxes are pretty simple, glad I'm able to do them here. Now the whole stimulus stuff and unemployment was kind of hard and I had to google stuff and still not sure if I did it right but I only received my W2 and no other forms so there's only so much I can do. Taxes are complicated no matter what, and that's the governments fault. At least turbotax helping some.
Date published: 2022-02-20
Rated 5 out of 5 by from new to filing its fun and interesting to learn. and i had a blast learning
Date published: 2022-02-20
Rated 3 out of 5 by from turbo tax itself was great, the help not so good. I used the program that cost $119 with the added help. When I clicked on the live chat it told me there were problems and they would do what they could. I had to write my question and only got general answers. When i called I waited 5 minutes for a call back (Not bad) but no one was there, then i got disconnected. The second time i called same thing happened. Third time I called I stayed and waited for someone; I got a very nice man who helped. That was after a very frustrating time with the machine who could seem to get anything right. I felt it was a waste of money, I paid twice what I paid last year. I'll go with the cheaper version next year.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 9522