TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Been using TurboTax for years TurboTax has been my go-to tax program for well over 30 years! It has only gotten better, particularly with being able to have information automatically inserted into TurboTax from your banking and/or investment places. One area I was hoping they'd fix sooner or later is when you are entering information such as the different deduction areas. You would think that when you click the "next" button, it would take you to the next topic but it doesn't and never has. It takes you back to the top of the form where you have to scroll down to the next topic. I find that annoying but it's one of the few areas of TT that I don't like. Overall, it think anyone can do their taxes if they take the time to get their paperwork together and organized. If you do that, then it's really just answering questions and inputting data. I also like being able to e-file five (5) different federal returns.
Date published: 2021-03-28
Rated 5 out of 5 by from awsome THE AGENTS WAS VERY FRIENDLY, HELPFUL, AND NICE. ANSWERED QUESTIONS QUICKLY.
Date published: 2021-03-28
Rated 5 out of 5 by from I would not use anything else I have used Turbo Tax for many years and it still amazes me how precise and informative it is. As far as I know it covers every possible question related to taxes.
Date published: 2021-03-28
Rated 4 out of 5 by from worked great, except for my GLD holdings I bought GLD ETF in 2021 which has some fees associated with it. TurboTax thinks these fees are income, and they aren't. This was all through TD Ameritrade. I never sold the GLD so there was no profit, yet. The program doesn't seem to understand this. Also, the entire HSA section needs to be reworked, it was very confusing. Otherwise it was fine.
Date published: 2021-03-28
Rated 4 out of 5 by from Easy I've been using Turbo Tax for a few years and it saves all my previous year info so it makes it very easy to file the current year. I will continue using turbo tax in the years to come.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax was Great! I thought this tax experience was a simple and easy as could be possible. Thank you.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is Great but.. TurboTax is super straight forward and easy to use but when it comes to it being free to file, it never is for me. I wish they would be more specific as to what you are paying for. Otherwise I really enjoy using TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Pretty Easy! TurboTax is always pretty easy but I did run into some issues with it entering my W2 so I had to enter all of the info from my W2 myself
Date published: 2021-03-28
Rated 5 out of 5 by from great simple to use and i can do it on my own computer on my own time
Date published: 2021-03-28
Rated 5 out of 5 by from Easy I have used Turbo Tax for several years and feel confident that my returns are correct.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 953
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Been using TurboTax for years TurboTax has been my go-to tax program for well over 30 years! It has only gotten better, particularly with being able to have information automatically inserted into TurboTax from your banking and/or investment places. One area I was hoping they'd fix sooner or later is when you are entering information such as the different deduction areas. You would think that when you click the "next" button, it would take you to the next topic but it doesn't and never has. It takes you back to the top of the form where you have to scroll down to the next topic. I find that annoying but it's one of the few areas of TT that I don't like. Overall, it think anyone can do their taxes if they take the time to get their paperwork together and organized. If you do that, then it's really just answering questions and inputting data. I also like being able to e-file five (5) different federal returns.
Date published: 2021-03-28
Rated 5 out of 5 by from awsome THE AGENTS WAS VERY FRIENDLY, HELPFUL, AND NICE. ANSWERED QUESTIONS QUICKLY.
Date published: 2021-03-28
Rated 5 out of 5 by from I would not use anything else I have used Turbo Tax for many years and it still amazes me how precise and informative it is. As far as I know it covers every possible question related to taxes.
Date published: 2021-03-28
Rated 4 out of 5 by from worked great, except for my GLD holdings I bought GLD ETF in 2021 which has some fees associated with it. TurboTax thinks these fees are income, and they aren't. This was all through TD Ameritrade. I never sold the GLD so there was no profit, yet. The program doesn't seem to understand this. Also, the entire HSA section needs to be reworked, it was very confusing. Otherwise it was fine.
Date published: 2021-03-28
Rated 4 out of 5 by from Easy I've been using Turbo Tax for a few years and it saves all my previous year info so it makes it very easy to file the current year. I will continue using turbo tax in the years to come.
Date published: 2021-03-28
Rated 5 out of 5 by from Turbo Tax was Great! I thought this tax experience was a simple and easy as could be possible. Thank you.
Date published: 2021-03-28
Rated 4 out of 5 by from TurboTax is Great but.. TurboTax is super straight forward and easy to use but when it comes to it being free to file, it never is for me. I wish they would be more specific as to what you are paying for. Otherwise I really enjoy using TurboTax
Date published: 2021-03-28
Rated 4 out of 5 by from Pretty Easy! TurboTax is always pretty easy but I did run into some issues with it entering my W2 so I had to enter all of the info from my W2 myself
Date published: 2021-03-28
Rated 5 out of 5 by from great simple to use and i can do it on my own computer on my own time
Date published: 2021-03-28
Rated 5 out of 5 by from Easy I have used Turbo Tax for several years and feel confident that my returns are correct.
Date published: 2021-03-28
All TurboTax® Offerings Reviews - Page 953