TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Search feature I had a hard time finding out where to enter different forms I received in the mail the search feature would not load up on my computer and when trying to print some of my papers it would hang up and not let me print some of my forms out.
Date published: 2021-02-23
Rated 5 out of 5 by from It was simple and I got instant help. It was very easy to use, the live expert was very helpful and kind. I am very satisfied.
Date published: 2021-02-23
Rated 5 out of 5 by from Makes the process simple and complete. Glad they partner with other firms for a discount. The flow of the software is easy to follow and allows for adjustments along the way. A good feature is being able to restart or review any where in the process.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome! I enjoy preparing my taxes in the comfort of my own home. Turbo Tax has provided me with the opportunity to learn how to prepare my own taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Makes it Easy It's so easy to use the online version and I know that they help me maximize my returns. Any issue I've had have been rectified quickly and painlessly.
Date published: 2021-02-23
Rated 5 out of 5 by from Very user friendly If a 70 year old man can use it, anybody can!!!! 20 year turbo user
Date published: 2021-02-23
Rated 5 out of 5 by from MAKES FILING A PLEASANT EXPERIENCE NO HEADACHES! I Liked having a live expert. I needed to ask a little more about the stimulus credit and she walked me throughon my pc screen, with my permission to do so ,she showed me that part of the form and exactly what to do when I got to that part of the Federal form.Making it clear and no fear of making a mistake. Way to go turbo tax. I could not have done this if had not been free to do it this year, so way to go Turbo Tax and thank you very much!
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax is complicated and costs the same! This was my first time attempting my taxes on my own. It seemed easy at first but not to a person with no tax experience. I couldn't find where to put certain numbers. The site is not very detailed. The site is complicated. True they have reps that'll help u right then and there but if u don't know exactly how to say what u r trying to do. They barely can help u. I tried to get help several times. Paying $320 when this was finally done I should have gotten them done for me. Obviously. Site sucks for beginners. Bad
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is great Quick, easy and accurate it's the only way for me to go from now on.
Date published: 2021-02-23
Rated 5 out of 5 by from BEST WAY TO FILE HANDS DOWN! If you have a simple basic tax return Turbo Tax is the company to use. I filed myself very easy precise and accurate. It's step by step. Highly recommend!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9509
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Search feature I had a hard time finding out where to enter different forms I received in the mail the search feature would not load up on my computer and when trying to print some of my papers it would hang up and not let me print some of my forms out.
Date published: 2021-02-23
Rated 5 out of 5 by from It was simple and I got instant help. It was very easy to use, the live expert was very helpful and kind. I am very satisfied.
Date published: 2021-02-23
Rated 5 out of 5 by from Makes the process simple and complete. Glad they partner with other firms for a discount. The flow of the software is easy to follow and allows for adjustments along the way. A good feature is being able to restart or review any where in the process.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Awesome! I enjoy preparing my taxes in the comfort of my own home. Turbo Tax has provided me with the opportunity to learn how to prepare my own taxes.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax Makes it Easy It's so easy to use the online version and I know that they help me maximize my returns. Any issue I've had have been rectified quickly and painlessly.
Date published: 2021-02-23
Rated 5 out of 5 by from Very user friendly If a 70 year old man can use it, anybody can!!!! 20 year turbo user
Date published: 2021-02-23
Rated 5 out of 5 by from MAKES FILING A PLEASANT EXPERIENCE NO HEADACHES! I Liked having a live expert. I needed to ask a little more about the stimulus credit and she walked me throughon my pc screen, with my permission to do so ,she showed me that part of the form and exactly what to do when I got to that part of the Federal form.Making it clear and no fear of making a mistake. Way to go turbo tax. I could not have done this if had not been free to do it this year, so way to go Turbo Tax and thank you very much!
Date published: 2021-02-23
Rated 2 out of 5 by from Turbo tax is complicated and costs the same! This was my first time attempting my taxes on my own. It seemed easy at first but not to a person with no tax experience. I couldn't find where to put certain numbers. The site is not very detailed. The site is complicated. True they have reps that'll help u right then and there but if u don't know exactly how to say what u r trying to do. They barely can help u. I tried to get help several times. Paying $320 when this was finally done I should have gotten them done for me. Obviously. Site sucks for beginners. Bad
Date published: 2021-02-23
Rated 5 out of 5 by from turbo tax is great Quick, easy and accurate it's the only way for me to go from now on.
Date published: 2021-02-23
Rated 5 out of 5 by from BEST WAY TO FILE HANDS DOWN! If you have a simple basic tax return Turbo Tax is the company to use. I filed myself very easy precise and accurate. It's step by step. Highly recommend!
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 9509