TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Grand Tax Return Software I have used Turbo Tax for many years and will continue to do so.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Cool Turbo Tax is Cool and it is recommended for your Tax return.
Date published: 2022-04-10
Rated 5 out of 5 by from Great service Everything was handled in a way that I understood.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy I am a first year business owner with partners and it walked me right through it. No problem.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is convenient. I am just thankful to get it behind me. Time to move on.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is almost awesome TurboTax is a significantly improved way of preparing my taxes over the 1040 forms I used to have to manually fill out a couple decades ago. TurboTax is automatically loaded each year with all the latest tax code updates and provides many checks and balances to assist in the proper preparation of one's taxes. But where TurboTax falls down a bit is around handling all the ins and outs of investment accounts. Stocks, brokerage accounts, etc. can get really complicated and this always seems to be an issue for me each year. Fortunately, TurboTax provides CPAs who can get online in real-time and help troubleshoot specific difficulties I'm facing. This year Thomas was my TurboTax CPA who assisted me in the final steps to make sure my taxes were completely proper and ready to submit. Without CPAs like Thomas to assist me, I would give TurboTax a poor or fair rating, but because of assistance from CPAs like Thomas, I give TurboTax for a really good effort at the basic stuff and providing mechanisms to easily and quickly engage experts like Thomas for the more complicated stuff.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome Very professional and prompt. Very convenient and user friendly.
Date published: 2022-04-10
Rated 4 out of 5 by from it was good first time user. the experience was ok. i did needed help and they did.
Date published: 2022-04-10
Rated 3 out of 5 by from $212 to file? Previously, I've loved TurboTax, however this year, it was $212 dollars to file something that should've been free by my AGI level. Not cool bro. I already clearly don't make enough money.
Date published: 2022-04-10
Rated 1 out of 5 by from They take Advantage of you They forced me to upgrade and charged me 142.00 to file my taxes! I did not ask for the upgrade and they gave me no choice!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9448
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Grand Tax Return Software I have used Turbo Tax for many years and will continue to do so.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Cool Turbo Tax is Cool and it is recommended for your Tax return.
Date published: 2022-04-10
Rated 5 out of 5 by from Great service Everything was handled in a way that I understood.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy I am a first year business owner with partners and it walked me right through it. No problem.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is convenient. I am just thankful to get it behind me. Time to move on.
Date published: 2022-04-10
Rated 4 out of 5 by from TurboTax is almost awesome TurboTax is a significantly improved way of preparing my taxes over the 1040 forms I used to have to manually fill out a couple decades ago. TurboTax is automatically loaded each year with all the latest tax code updates and provides many checks and balances to assist in the proper preparation of one's taxes. But where TurboTax falls down a bit is around handling all the ins and outs of investment accounts. Stocks, brokerage accounts, etc. can get really complicated and this always seems to be an issue for me each year. Fortunately, TurboTax provides CPAs who can get online in real-time and help troubleshoot specific difficulties I'm facing. This year Thomas was my TurboTax CPA who assisted me in the final steps to make sure my taxes were completely proper and ready to submit. Without CPAs like Thomas to assist me, I would give TurboTax a poor or fair rating, but because of assistance from CPAs like Thomas, I give TurboTax for a really good effort at the basic stuff and providing mechanisms to easily and quickly engage experts like Thomas for the more complicated stuff.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is awesome Very professional and prompt. Very convenient and user friendly.
Date published: 2022-04-10
Rated 4 out of 5 by from it was good first time user. the experience was ok. i did needed help and they did.
Date published: 2022-04-10
Rated 3 out of 5 by from $212 to file? Previously, I've loved TurboTax, however this year, it was $212 dollars to file something that should've been free by my AGI level. Not cool bro. I already clearly don't make enough money.
Date published: 2022-04-10
Rated 1 out of 5 by from They take Advantage of you They forced me to upgrade and charged me 142.00 to file my taxes! I did not ask for the upgrade and they gave me no choice!
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 9448