TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Anita with Turbo Tax was amazing! Anita with Turbo Tax was incredibly knowledgeable, clear, and responsive. I know I will be requesting her help with my taxes next year. Amazing!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is great!!! Easy to enter information especially downloading 1099s from brokerage and IRA accounts.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is the fashizzle!! After watching my brother file using Turbo tax I found it very easy to use!!
Date published: 2022-04-11
Rated 4 out of 5 by from thorough overall TurboTax Business appears to be quite thorough in its interview. It is not designed for someone that doesn't have at least some financial background.
Date published: 2022-04-11
Rated 5 out of 5 by from Our one and only choice for help filing taxes! We have used Turbo Tax for many years, and it gets better every year. We will continue to use it exclusively. Makes e-filing a breeze!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Very easy to use and was extremely helpful in explaining the tax law changes this year’s
Date published: 2022-04-11
Rated 2 out of 5 by from HARDER TO FOLLOW COULDN'T FIND THINGS EASY, COULDN'T SOMETHING AT ALL. NO EASY TO ASK QUESTIONS.
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience Very Easy to file!!! Great software! It explains everything!1
Date published: 2022-04-11
Rated 4 out of 5 by from easy to use-until I needed to access 2020 return I was having a smooth filing experience until I needed to access my return from last year to fill in an amount to calculate a kicker credit for my Oregon return. Apparently I had filed with a different user name last year, and I got stuck in a loop where turbotax wanted me to set up new passwords and kept reverting me to my current account, claiming I didn't fie with Turbotax last year. I spent HOURS trying to access last years return. How can it be so hard to track when Turbotax has my name, birthday, email, SSN etc. I tried to call a rep, but couldn't get through to a real person. FINALLY we found the misplaced paper copy of last years return and solved the problem. This was a very frustrating experience!
Date published: 2022-04-11
Rated 5 out of 5 by from Use it Every Year Very easy and quick to do! Understood everythnig and they got me my biggest return possible.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Anita with Turbo Tax was amazing! Anita with Turbo Tax was incredibly knowledgeable, clear, and responsive. I know I will be requesting her help with my taxes next year. Amazing!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is great!!! Easy to enter information especially downloading 1099s from brokerage and IRA accounts.
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is the fashizzle!! After watching my brother file using Turbo tax I found it very easy to use!!
Date published: 2022-04-11
Rated 4 out of 5 by from thorough overall TurboTax Business appears to be quite thorough in its interview. It is not designed for someone that doesn't have at least some financial background.
Date published: 2022-04-11
Rated 5 out of 5 by from Our one and only choice for help filing taxes! We have used Turbo Tax for many years, and it gets better every year. We will continue to use it exclusively. Makes e-filing a breeze!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Very easy to use and was extremely helpful in explaining the tax law changes this year’s
Date published: 2022-04-11
Rated 2 out of 5 by from HARDER TO FOLLOW COULDN'T FIND THINGS EASY, COULDN'T SOMETHING AT ALL. NO EASY TO ASK QUESTIONS.
Date published: 2022-04-11
Rated 5 out of 5 by from Great experience Very Easy to file!!! Great software! It explains everything!1
Date published: 2022-04-11
Rated 4 out of 5 by from easy to use-until I needed to access 2020 return I was having a smooth filing experience until I needed to access my return from last year to fill in an amount to calculate a kicker credit for my Oregon return. Apparently I had filed with a different user name last year, and I got stuck in a loop where turbotax wanted me to set up new passwords and kept reverting me to my current account, claiming I didn't fie with Turbotax last year. I spent HOURS trying to access last years return. How can it be so hard to track when Turbotax has my name, birthday, email, SSN etc. I tried to call a rep, but couldn't get through to a real person. FINALLY we found the misplaced paper copy of last years return and solved the problem. This was a very frustrating experience!
Date published: 2022-04-11
Rated 5 out of 5 by from Use it Every Year Very easy and quick to do! Understood everythnig and they got me my biggest return possible.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 9424